Blossom Flower Delivery review: Flowers

I ordered a nice bouquet for a friends 50th birthday. I paid for expedited delivery. I kept waiting for a delivery notice on the day it was supposed to be delivered. I called and the customer service was not very helpful. A few days later my friend sent me a picture of what she received. It was not even remotely close to what I purchased on the Website. I filed a complaint. The customer service representative said the "research team" would get back to me within a couple of days. After a week I followed up. That customer service rep didn't have any idea what I was talking about even though I responded on the email chain. She "escalated" my case. The new Service rep called and offered me a 10% refund. ridiculous. I hung up. He called me back on a different number that said Banner Health in Arizona, sketchy, and tried to appease me again. This company is a SCAM

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