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Blockchain.com Complaints 68

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R
12:05 am EDT
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Blockchain.com Payment Not received

Client - Rajendra Sakibanda

email : r,[protected]@gmail.com

On 26th apr'22 I received Transaction Insurance letter. for which I transferred the funds for Transaction Insurance. Got a confirmation mail on the same. But till date I have not received my Payment transfer. Please advise & confirm by when will the Payment transfer happen. Transfer Insurance authorization No.

# INS1988547 issued by CAF. Please confirm

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7:49 am EDT
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Blockchain.com Blockchain.com representatives

early this year i bought £2k worth of bit coin using trading platform as a third party . it turned out to be a mistake and it seemed i lost my investment . the asset went on Binance as two wallets . I informed UK police , they found the 2 wallets but could'nt take action because over-sea's situation . Recently i been contacted by representatives from blockchain saying that they can help me recover my asset as they can see my email along with the balance of the wallets on the Blockchain . They have asked me for £500 to create and activate a recovery wallet and transfer balance to my Gemini account . The UK police did manage to freeze both wallets but that's as far they could go .

Maby you could offer some guidance on how to deal with this situation ?

I know it's my fault for the lack of knowledge and leaving myself open to fraud and theft . it would be nice for advice

gwyn .

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Jeanette Fuentes
Jeanette Fuentes
Sacramento, US
Sep 05, 2022 12:37 pm EDT
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You can contact blockchain representatives easily on Telegram, Twitter response time is unbearable.

If you want fast response, contact them through Telegram

Telegram: @contactblockchainsupport

Twitter: @AskBlockchain

Email: social@blockchain.com

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J
4:56 pm EDT

Blockchain.com Blockchain Crypto trading

Have been waiting since April 14th to be authorized to trade, buy and sell on Blockchain. Provide all requested docs and they verified they were received, but still no action taken by Blockchain.

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4:09 pm EDT
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Blockchain.com CEO Peter Smith and his blockchain stole my money.

For approximately a year, Blockchain has (1) used excuses such as “ your account is under review” to not only have me repeatedly send over my passport and bank statement, but Have obstructed me from engaging in transactions for a year. And even after initially giving full clearance to perform on the platform, I was restricted then cleared then restricted then cleared. And til this day Im cleared yet. Still cant get my money returned into my account. Ive sent numerous complaints over a year and already its 4 months since the last communication and Ive received no response, I even asked the for the Mailing address to file legal papers no response, I ask the for their legal representative address no response. This is a scammers paradise. They operate in secret, they have no physical address. And hide behind a email address under the guise of customer support. They have stolen my money without Due Process and act like they didnt just because its still on their blockchain platform. Which I cant withdraw to my account.

Desired outcome: Return my funds immediately with 3x

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Mary C. Farrel
Mary C. Farrel
Santa Monica, US
Sep 05, 2022 12:28 pm EDT
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Around March this year, I had issues with Blockchain.com, More than 2 Bitcoin and 1.5 ethereum got stocked.

All my effort to resolve the issue with my account regarding the withdrawal of my crypto assets FAILED.

Blockchain was asking boss over my own money.

June 2022 i met with Paige McCubbin on Telegram, She was able to resolve and pulled out my crypto assets from Blockchain website.

It took her 4 days to recover my money, in case you're yet to resolve your own issue with blockchain, contact her on Telegram, her name is ; paigecubbin .

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11:21 am EDT
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Blockchain.com sending bitcoin

Sent money to a receiver on 4/1/22 at 9:30 am The receiver said he didn't receive it. Which I believe him. Cause I have sent before. I used Cashapp to do this and it was confirmed on their end. But when it gets to Blockchain it is saying it was spent. I have written several emails to Blockchain but do not get a response. I would like to know where the money went and why when clearly I had the right address. I also sent another amount to him on 4/3 and he received it okay.

Desired outcome: I would like a refund of my money, seeing it has been 10 days and the receiver needs this money as it is an urgent . I don't care if it was spent on someone else's behalf but I do know it wasn't on mine.

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2:07 am EST
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Blockchain.com No pay

On the 28th of January I sent 250 dollars worth of Bitcoin to Dodge Coin, after depositing in Block Chain. They it held in review, and have told me over and over again that it has been esculated, and was in the hands of the one responsible, but after at least 5 days of being told that, I have heard nothing from them and the money is still unavailable after 9 days, and it has cost me a lot of money in trading, and a delay of being able to withdraw funds from my trading account. I cannot explain in very nice words the anger and frustration they are treating me like a bank. I am about ready to close the account as soon as it is finished. My name is David w Jorgensen, email address is [protected]@aol.com. It was the middle of the afternoon on the 28th of Jan when I sent the funds, I sent them from my trading account as I have many times before, but I found out I need to send them from my wallet, but still this is a very lengthy review and I just get the runaround from them. I do not trust them anymore.

Sincerely David Walter Jorgensen

Desired outcome: yes send the outcome to me [protected]@aol.com

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Scott Guibord
, US
May 04, 2022 9:25 am EDT

I have been having the same problem for the last 1 1/2 months. They say Status is "In Review" and keep assigning ticket #s with no explanation or resolution.

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J
1:47 am EDT
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Blockchain.com not withdraw

Исаев Данилл. Ребята, будтте отсторожны с етим мошенником.(Скыпе- Данилл Исаев). Представяет себя паботником Блокчаина, на самом же деле- мошенник. Наверняка, толко сотрудник болцшой и хорошо организаванной групы мошенников. Обещает вывести денги с платформ надувших вас, и еще болше надует вас. Ползуется ел.почтой, похоже на Блокчаин( clientsupport@block-chain.finance), получаете писма, но внизу подпись "Blockhain" Нескрывает даже своего Скайпа, конечно, если ето настоящий фамилия и фото. Знает, что Блокчаин не вмешиваеться ни в какие финансовые дела. Словом- луще не связывайтесь с етим мошенником.
Juozas Balcetis

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5:49 am EST

Blockchain.com terrible

By no means use their wallets for keeping your cryptocurrencies on this shady service. I keep having technical issues with singing in and it only shows errors. Nothing happens even if you put your data several times, and after that the wallet get blocked for one hour. But even if you signed in it doesn't mean anything at all, because it doesn't stop being glitchy, or you can't see the balance, or can't send anything and can't even click anything at all. It looks like the website was constructed by a baby macaque.
All of these things make me think that these guys are going to play hanky-panky with us and vanish into thin air. Had to use their also glitchy mobile application to get my money. Never again will I use this service.
PS. By the way, there's no contact information, you can't call them, even though they deal with money. Isn't that strange?

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Abiodun001
, US
Dec 25, 2023 6:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

. Please I sent a bitcoin from my Defi wallet to an external wallet , and I’m yet to receive it in the external wallet and it’s over 48hours now , it’s been on pending on my side and the receiver is yet to receive it … please what’s the solution I need you to please resolve it for me Asap

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Suzette3
Roseville, US
Jun 03, 2023 5:12 pm EDT

I have submitted now 3 tickets and the problem has not been resolved by Blockchain now has anyone contacted me via email as promised. The last ticket was today, 5-25-23.

These are the Ticket Nos. 4215334, 4076584 and 2930216

I need to transfer my monies out and they won't let me.

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Arie Ratz
, US
Mar 12, 2023 4:22 am EDT

Is it real email adress or fake?

no-reply@blockchain-support.co

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Kkurt Baumstieger
Frankfurt am Main, DE
Jan 09, 2023 5:19 am EST
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I have got the attached information. Can you check whether it is of Blockchain origin, fearing to be scamed. If not why am I requested to pay taxes in advance and why can they not be deducted from the sum and transfered to my accdount.

Thanks for your reply.

Yours faithfully

Kurt Baumstieger

please reply to: kurt.baumstieger@web.de

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Damienboi8
, US
Nov 20, 2022 5:29 am EST

please i need help on my account ive withdraw since august till now still remain pending

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slimboyfat
Cheltenham, GB
Oct 25, 2022 6:59 pm EDT

i need an email 2 contact security asap! bin thru n thru ur site but where? i don't wonna kno ow it works i need 2 email asap! i am about 2 b frauded by an individual i av told u about but didn't take seriously! if i lose money i will hold YOU responsible! email me slimboyfat@live.com

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MarkJackson19550506
walsall, GB
Sep 14, 2022 6:31 pm EDT
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I have received emails from the following email address claiming to be from BlockChain.com. Is this valid or invalid?

support@blockchain-aml.net

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sabina cecchinato
, US
Aug 23, 2022 5:04 pm EDT

ricevo telefonate da una certa antonella , dice di lavorare per Voi. Dice che avete un wallet mio con dei coin da recuperare, vuole passarli attraverso il mio coinbase.

il telefono è un cellulare italiano.

Che devo fare?

I soldi sono stati truffati l'anno scorso da un broker truffa.

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Gemma Belisario
Newport News, VA, US
May 29, 2023 7:33 am EDT
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Recentemente mi sono trovato in una situazione simile alla vostra. Per contattare Blockchain Company in modo che potesse risolvere il problema, ho inviato loro numerose e-mail e ticket, ma non mi hanno risposto.

Un membro che ha pubblicato un reclamo su questo sito qualche giorno fa mi ha consigliato di mettermi in contatto con una donna di nome Paige McCubbin.

In questa pagina troverete molti post su di lei. Nel suo commento affermava che lei lo aveva aiutato a trasferire i suoi fondi dalla blockchain alla sua banca.

Il suo nome utente su Telegram è Paigecubbin e le ho inviato un messaggio. È riuscita a prelevare i miei fondi, che sono stati trasferiti alla mia banca.

Se avete bisogno di aiuto, vi consiglio di mettervi in contatto con lei.

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Overview of Blockchain.com complaint handling

Blockchain.com reviews first appeared on Complaints Board on Nov 15, 2018. The latest review Fraud was posted on May 29, 2024. The latest complaint Funds on hold for no reason and for far too long. was resolved on Apr 14, 2023. Blockchain.com has an average consumer rating of 1 stars from 70 reviews. Blockchain.com has resolved 1 complaints.
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  1. Blockchain.com Contacts

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    1, rue Philippe II, L-2340, Luxembourg
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    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Blockchain.com Category
Blockchain.com is ranked 10 among 321 companies in the Cryptocurrency category

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