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Gate.io Profile

Gate.io

www.gate.io

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1.0

Overall customer rating from reviews and complaints

Gate.io earns a 1.0-star rating from 2 reviews and 1 complaints, showing that the majority of cryptocurrency traders are dissatisfied with trading platform.

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Latest Reviews and Complaints

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Gate.io Gate did not honour its promise to credit crypto after I provided all information requested

I sent Gate.io a transfer of 2,716.4667 XRP where one digit of the Memo tag was wrongly entered. Gate’s response in March,2024 that after I provided evidence Gate could credit the XRP. Complied with Gate’s needs but XRP not credited. Gate eventually responded that they had returned the XRP to Binance , though not to my account but to Binance exchange. In...

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12:35 pm EST
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Gate.io Gateıo bot hatası yüzünden zarar etmeye devam ediyorum

Gateıo bot işlemi açtım bot askıya alındı işlem sonlandırıldı yazıyor.firma önce mobil programdan değilde web den düzeltin dedi.sonra kendileri 1 gün boyunca düzeltmeye devam ettiler.duzeltemeyince botta hata yok dediler.fakat bot sonlandı diyor ama işlemi kapatamıyorum.zarar az iken kapatmalarını söyledim kapatamıyoruz dediler sonra yüzde yüzden fazla...

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2 Gate.io Reviews

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Gate.io Gate.io locked my BTC and ETH and the customer service did nothing about it

I bought some amount of Btc and Eth from them and some other tokens. It took over a week before the deposit reflected on my account. That was after incessant emails I kept sending to the customer service. Then I tried to send the coins out to another wallet, they wouldn't let me or even trade my coins so it was basically stuck in there with nothing to do with it, only useful to the company. I had to speak to Thevaultechteam to help me out, a team of blockchain experts I spoke with through telegram who had successfully helped other victims. Stay away from Gate, they are organized fraudsters.

Recommendation: Speak to vaultechservices@protonmail.com to recover your locked funds

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Overview of Gate.io complaint handling

Gate.io reviews first appeared on Complaints Board on Nov 28, 2023. The latest review Gate did not honour its promise to credit crypto after I provided all information requested was posted on Feb 26, 2026. Gate.io has an average consumer rating of 1 stars from 3 reviews. Gate.io has resolved 0 complaints.
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    Click up if you have successfully reached Gate.io by calling +1 00000016641 phone number 0 0 users reported that they have successfully reached Gate.io by calling +1 00000016641 phone number Click down if you have unsuccessfully reached Gate.io by calling +1 00000016641 phone number 0 0 users reported that they have UNsuccessfully reached Gate.io by calling +1 00000016641 phone number
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  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 24, 2026