Gate.io’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of cryptocurrency traders are dissatisfied with trading platform.
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Gate.io locked my BTC and ETH and the customer service did nothing about it
I bought some amount of Btc and Eth from them and some other tokens. It took over a week before the deposit reflected on my account. That was after incessant emails I kept sending to the customer service. Then I tried to send the coins out to another wallet, they wouldn't let me or even trade my coins so it was basically stuck in there with nothing to do with it, only useful to the company. I had to speak to Thevaultechteam to help me out, a team of blockchain experts I spoke with through telegram who had successfully helped other victims. Stay away from Gate, they are organized fraudsters.
Recommendation: Speak to vaultechservices@protonmail.com to recover your locked funds
Is Gate.io Legit?
Gate.io earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Gate.io has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gate.io has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gate.io you are considering visiting, which is associated with Gate.io, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Gate.io website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Adult content may be available on gate.io. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
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Gate.io Contacts
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Gate.io phone numbers+1 00000016641+1 00000016641Click up if you have successfully reached Gate.io by calling +1 00000016641 phone number 0 0 users reported that they have successfully reached Gate.io by calling +1 00000016641 phone number Click down if you have unsuccessfully reached Gate.io by calling +1 00000016641 phone number 0 0 users reported that they have UNsuccessfully reached Gate.io by calling +1 00000016641 phone number
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Gate.io emailsintl.press@gate.io98%Confidence score: 98%Communicationgate.io_branding@gate.io96%Confidence score: 96%business@gate.io96%Confidence score: 96%dpo@gate.io95%Confidence score: 95%mm@gate.io95%Confidence score: 95%
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Gate.io social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2025





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