Menu
Login
I had approximately 0.8 BTC on Blockchain.com that I sold on 3/19/25 which translated to approximately $7000 USD. I attempted to transfer that money to my bank account; however, when clicking on that option on their website, it opens a popup with an endless loading icon and won't go any further. I contacted customer service via chat and the opened a ticket and was informed that the issue would be looked into. I made several attempts to withdraw my funds on 3/19 and 3/20 with the same result, just an endless loading screen. Two additional communications with customer service via chat resulted in being told that I had already opened a ticket and the issue was being looked into. I called their phone number (1-888-552-1019), the recording says that there are no representatives available to help. A search on Google, Reddit, and the BBB shows that many people have been unable to withdraw funds, Blockchain.com has an F rating with the BBB.
Claimed loss: $7000
Desired outcome: my $7000 in my bank account
Confidential Information Hidden: This section contains confidential information visible to verified Blockchain.com representatives only. If you are affiliated with Blockchain.com, please claim your business to access these details.
Like you, I was a victim as well.
I came across a post on this website about Paige McCubbin and how she has helped a lot of victims just like myself.
She was helpful to me when I ran into issues with blockchain.
She can be reached on Telegram as - Paigecubbin, if you need assistance.
You can get help from Paigecubbin on Telegram.
Many other victims of fraud on this website including me has been a helped by her.
You will find many post on this website about her.