The complaint has been investigated and
resolved to the customer's satisfactionResolved Big Fish Games — won't let me play games I paid for!
resolved to the customer's satisfaction
I bought a game under a new email with new credit card and the company won't let it load as a purchased game. It just keeps trying to load it under an old email/user address that has an old non-functioning credit card with that old account! No matter what I do it won't let me play the game after the trial download/purchase of the game. They are just evil and don't care about the customer at all. I've been affiliated with them for over 7 years but this is the last straw. NO MORE WILL BIG FISH GAMES MESS WITH ME! I'm reporting them to the Better Business Bureau in my state. They are a rip off company.