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Big Fish Games

Big Fish Games review: unauthorised debit 6

R
Author of the review
9:49 am EDT
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I bought a game from this site late last year Nov/Dec. From then on they having been taking money from my online bank each month. It is impossible to cancel from their website. The supposed "account" I have shows a game oerdered that I already possessed from another source and a request for a backup disk . That is, frankly, risible. I expect better from a USA company frankly.

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6 comments
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Big Fish Games
Seattle, US
Oct 21, 2010 12:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

We certainly work with each customer individually so that we can present a suitable solution for any issue.

We can be contacted directly at: http://bigfishgames.custhelp.com

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Liam_Mac_Liam
, PT
Dec 13, 2010 1:22 pm EST

They say they can be contacted directly but don't supply a working email address - just a spurious "answer a question " page.
Suggest you try googling this company before any purchase!

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poor_affiliate_programs
Uckfield, GB
Jan 03, 2011 11:47 am EST

I started as an affiliate to bigfish games, I had five customers under me, who signed up, then all of a sudden my account was banned, i couldn't get access to anyone from the affiliate site. to date they get over 300 web visits from my site, to make a long story short, i forgot i still had the domain name untill yesterday and found total visitors 300 per day. glad to say thats going to stop from tomorrow. they are a rip off through buying games to bad customer services, through to treating people badly. there was never an answer as to why i was banned or even given the chance to rectifiy anything..stay away from bigfish games bad news..

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Doeothy B McFadden
Clare, US
Oct 25, 2013 3:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just recieved my charge account billing and Big Fish has charged me twice for the same thing 2 days apart. where do es one go to get this corrected ?

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Doeothy B McFadden
Clare, US
Oct 25, 2013 3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I agree with dissatisfied customer, where do you get help for overcharging?

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zandracoleman03@gmail.com
, US
Mar 19, 2018 11:46 am EDT

Unauthorized chargers every month

  1. Big Fish Games Contacts

  2. Big Fish Games phone numbers
    +1 (866) 921-6960
    +1 (866) 921-6960
    Click up if you have successfully reached Big Fish Games by calling +1 (866) 921-6960 phone number 0 0 users reported that they have successfully reached Big Fish Games by calling +1 (866) 921-6960 phone number Click down if you have unsuccessfully reached Big Fish Games by calling +1 (866) 921-6960 phone number 7 7 users reported that they have UNsuccessfully reached Big Fish Games by calling +1 (866) 921-6960 phone number
    +1 (206) 213-5753
    +1 (206) 213-5753
    Click up if you have successfully reached Big Fish Games by calling +1 (206) 213-5753 phone number 1 1 users reported that they have successfully reached Big Fish Games by calling +1 (206) 213-5753 phone number Click down if you have unsuccessfully reached Big Fish Games by calling +1 (206) 213-5753 phone number 3 3 users reported that they have UNsuccessfully reached Big Fish Games by calling +1 (206) 213-5753 phone number
  3. Big Fish Games emails
  4. Big Fish Games address
    333 Elliott Ave W Ste 200, Seattle, Washington, 98119, United States
  5. Big Fish Games social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 20, 2024
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