The complaint has been investigated and
resolved to the customer's satisfactionResolved Bethea Jenner — refund amount of returned item
resolved to the customer's satisfaction
I had purchased an item from Bethea Jenner in July 2010 on her promise of receiving a refund, if the product does NOT live up to its promises or even without a reason, if I am dissatisfied with the product, I could return it within 60 days and claim refund. I have henceforth returned the item in Sep 2010 and am waiting for the refund till date. I have persistently followed up with her (and her staff), including contacting her by phone to remind her about the refund. However, I have been unsuccessful in receiving my money till date. Off-late, I have also noticed that the promotional emails that she sends out with the products, have a link to another site and that site never opens up for proper viewing. This only adds to the suspicion and the nature of business conducted by the emailer.
The complaint has been investigated and resolved to the customer's satisfaction.