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Best Buybest buy customer service

1
A Jul 02, 2019

I really do not appreciate Best Buy's low quality customer service, or lack thereof. They just don't understand what the actual problem is. They took an item I had ordered and gave it to the wrong person. I didn't understand what had happened and why I did not receive it. They did not attempt to appologize or show any kind of concern. I can't seem to get the customer care specialists to understand that I need to speak to a manager.

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