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I bought a sweater on November 28,2020 at the bella ella boutique in Layton Utah mall i followed all the washing instruction and all the sweater
I bought a sweater on November 28,2020 at the bella ella boutique in Layton Utah mall i followed all the washing instruction and all the sweater crochet strings came out of the sweater i called to see they can exchange it i did not want any refund they told me they could not exchange it because i washed it , i had only worn the water once and of course i needed to wash it i paid almost $40.00 for that sweater i feel that the sweater was defective not only that the customer service the provided to me was very rude.
This business, Bella Ella Boutique, stole our photo that we own the rights to
This business, Bella Ella Boutique, stole our photo that we own the rights to. It was a paid photo shoot that captured our apparel, footwear and other items our business sells. The photo also includes are personalized business truck in the background and this photo can be seen on our website. We did not grant them permission to use the photo nor have any involvement with them. They used the photo as an advertisement on instagram. Instagram agreed that it was stolen intellectual property and removed it. The photo still can be seen in a post on their website. We have kindly asked them to remove it and they reacted very hostile and stated that they have no legal obligation to credit us for the photo. All we are asking for is credit for our own photo with our merchandise. Since they refused to do so, we would like the photo removed from their website and all media platforms.
I purchased 3 items online on 2/3 and received them a few days later
I purchased 3 items online on 2/3 and received them a few days later. I immediately emailed as 2 of the items are extremely poor quality and have stitching on the cuffs of the sleeves that looks like spaghetti and is loose and sticking out all over the place. I asked for a return label to send them back as they were not acceptable condition. Customer service asked me to send photos for them to review- sure! I sent 9 high definition photos back immediately with and without flash and different angles. I received a rude reply from "Trevor" (who seems to have a history of rude interactions with customers per other ComplaintsBoard.com complaints as well as my own) stating that he "couldn't see anything wrong" and can't accept the items back because they are clearance. I wrote back that clearance does not mean defective/falling apart, to which he replied "if you have any other questions let me know." I expect a refund for the defective items (happy to send them back with a prepaid label from them).
Is Bella Ella Boutique legit?
Bella Ella Boutique earns a trustworthiness rating of 76%
Reliable, but always remember to protect your data.
We found clear and detailed contact information for Bella Ella Boutique. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Bellaellaboutique.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bellaellaboutique.com you are considering visiting, which is associated with Bella Ella Boutique, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Bellaellaboutique.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Bella Ella Boutique. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Bella Ella Boutique
Whether you are in the market for a cute dress for a night out, a sleeveless blouse for a work event, or a cozy sweater for a casual day, Bella Ella Boutique has got you covered. From solid colors to bold prints, the store has a variety of options to choose from that are designed to flatter all body types.
Not only does Bella Ella Boutique cater to a wide range of sizes, but they also have an impressive selection of shoes, bags, and jewelry that are perfect for completing any outfit. The shoes range from elegant heels to comfortable flats, making them the perfect fit for any occasion. The bags come in a wide variety of styles, from clutches and handbags to backpacks and totes, providing something for everyone.
The jewelry selection at Bella Ella is both classic and trendy, featuring everything from elegant pearls to statement necklaces that are perfect for making a bold statement. The quality of the products is exceptional, and the range is also stunning, ensuring that there is something to fit every customer's individual style and budget.
What sets Bella Ella Boutique apart from other boutiques in the market is its exceptional customer service that extends beyond the shopping experience. The brand has a dedicated team of customer service representatives who are always willing to answer any questions or concerns that you may have about the products, sizing, and shipping, ensuring that each customer feels valued and heard.
In conclusion, Bella Ella Boutique is a one-stop-shop for all your fashion needs that offers a vast range of high-quality products at affordable prices. Whether you are looking for a perfect outfit for a night out, a day at work, or just a casual day out, Bella Ella has the perfect style for you. With exceptional customer service, an extensive range of products, and trendy styles, Bella Ella Boutique sets the bar high for all fashion boutiques.
Overview of Bella Ella Boutique complaint handling
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Bella Ella Boutique contacts
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Bella Ella Boutique phone numbers+1 (800) 803-0878+1 (800) 803-0878Click up if you have successfully reached Bella Ella Boutique by calling +1 (800) 803-0878 phone number 0 0 users reported that they have successfully reached Bella Ella Boutique by calling +1 (800) 803-0878 phone number Click down if you have UNsuccessfully reached Bella Ella Boutique by calling +1 (800) 803-0878 phone number 0 0 users reported that they have UNsuccessfully reached Bella Ella Boutique by calling +1 (800) 803-0878 phone number
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Bella Ella Boutique emailscontact@bellaellaboutique.com99%Confidence score: 99%Supportshipping@bellaellaboutique.com99%Confidence score: 99%hello@bellaellaboutique.com98%Confidence score: 98%Supportalexis@bellaellaboutique.com97%Confidence score: 97%hiring@bellaellaboutique.com96%Confidence score: 96%dani@bellaellaboutique.com95%Confidence score: 95%
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Bella Ella Boutique address1197 S 1480 W, Orem, Utah, 84058-4907, United States
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Bella Ella Boutique social media
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This business, Bella Ella Boutique, stole our photo that we own the rights to. It was a paid photo shoot that captured our apparel, footwear and other items our business sells. The photo also includes are personalized business truck in the background and this photo can be seen on our website. We did not grant them permission to use the photo nor have any involvement with them. They used the photo as an advertisement on instagram. Instagram agreed that it was stolen intellectual property and removed it. The photo still can be seen in a post on their website. We have kindly asked them to remove it and they reacted very hostile and stated that they have no legal obligation to credit us for the photo. All we are asking for is credit for our own photo with our merchandise. Since they refused to do so, we would like the photo removed from their website and all media platforms.
I bought a sweater on November 28,2020 at the bella ella boutique in Layton Utah mall i followed all the washing instruction and all the sweater crochet strings came out of the sweater i called to see they can exchange it i did not want any refund they told me they could not exchange it because i washed it , i had only worn the water once and of course i needed to wash it i paid almost $40.00 for that sweater i feel that the sweater was defective not only that the customer service the provided to me was very rude.
I purchased 3 items online on 2/3 and received them a few days later. I immediately emailed as 2 of the items are extremely poor quality and have stitching on the cuffs of the sleeves that looks like spaghetti and is loose and sticking out all over the place. I asked for a return label to send them back as they were not acceptable condition. Customer service asked me to send photos for them to review- sure! I sent 9 high definition photos back immediately with and without flash and different angles. I received a rude reply from "Trevor" (who seems to have a history of rude interactions with customers per other ComplaintsBoard.com complaints as well as my own) stating that he "couldn't see anything wrong" and can't accept the items back because they are clearance. I wrote back that clearance does not mean defective/falling apart, to which he replied "if you have any other questions let me know." I expect a refund for the defective items (happy to send them back with a prepaid label from them).