The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Bella Brite Toolsunauthorized charges

A

Was offered a free ipod via an online ad. The ad opened a form and eventually asked to give a credit card number to pay for shipping and handling. It looked legitimate. Against my gut feeling I started to fill out the form. I decided to stop filling it out shortly after when I realized that it was likely a scam due to additional advertisements on the page. I never actually hit the submit button but somehow it captured all the information I had typed in. The form must have had some back end programming to capture each field as it was typed because a day later I was signed up for the Bella Brite Tools subscription without any consent. Bella Brite charged a total of $79.44 on 3 separate transactions. One was for shipping, another was for handling and the last one was for the product. Chase credit card actually notified me of the charges asking if they were fraudulent. I said yes. They talked to me and I explained what happened. They said they would consider the charges unauthorized since it appeared to be an advertising scam. The first two charges were dropped. The third charge came in tonight. I filed a dispute against that charge as well. I expect that will be dropped. I googled the company and found their website. Did the "Easy Cancel". Then googled the complaint boards. At that point I realized that this company would probably continue to charge my card anyway so I called Chase CC again to cancel my account number to prevent further subscription charges. Not happy with all the hassle but at least I noticed it before it got out of hand.


BELLA BRITE
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Bella Brite is owned by convertis marketing who owns many brands. Those brands all have complaints because the are all sold using their business model. Convertis relies on external partners for various business needs. I'm going to name the ones they listed on their website because they support this ethically challenged company.

http://www.bellabrite.com/
http://www.convertismarketing.com
http://www.bbb.org/denver/business-reviews/internet-selling-services/bella-brite-in-broomfield-co-90022164
BBB rates them an F.


PARTNERS
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Revgaurd
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http://revguard.net/clients.html
-They specialize in reducing chargebacks/returns (hence the impossible 10 day return policy)
-They run the "Easy cancel" page and answer the phone for customers who are wanting to return or cancel product.
-They perform the follow-up call to verify your address and upsell after initial sign up.


The next few are probably the guys that offer you a free iphone/ipod/etc (and never deliver on promise) in exchange for your information so they can sell it to Bella Brite as a lead or full sale. (That would be the handling charge?)

Mundomedia
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http://www.mundomedia.com
ad network media campaigns
Claims to have 5, 000 website publishers in its ad network
Social media included.

Qinteractive
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http://www.qinteractive.com/
This company provides customer lead generation, email, display solutions, consumer surveys and postal list rental

searchlounge /Trevio Media, LLC
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http://www.searchlounge.com/
http://www.treviomedia.com/index.html
Affilate network (Websites that publish their ads)
Customer lead generation /Marketing campaigns

Revmountain
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http://revmountain.com
Affilate network (Websites that publish their ads)
Customer lead generation

Acquinity Interactive
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http://acquinityinteractive.com/index.html
They sell qualified leads from
AmericanCreditReport.com
Sweepstakes.com
HealthProfessor.com
FindCareerColleges.org
Political.com

Google ad sense
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They buy google ad space

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