CB Mobile and Cell Phones Bell Complaints #82-101

Bell review: Internet service ( 2 comments)

Jackie Lamarche of Sorel-Tracy, CA

May 19, 2020 4:03 pm UTC

Good day!
I have been connected to the Bell Canada internet for years. The increases are not explained, they come as a surprise every few months. Is this normal?
It is the same internet no less no more, WHY such increases, they should not be permissible without a warning or an explanation right?

In January 2019 the rate was $42.95 plus taxes = $49.38
In April 2019 the rate jumped $45.95 plus taxes = $52.83
In April 2020 the rate jumped $50.95 plus taxes = $58.58

Hoping to obtain your support, and thanking you in advance

Sincerely, Jackie Lamarche
Home: [protected]
my email: jackie.[protected]@bell.net

2 comments

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George Goulden

Brampton, CA

1 comments

George Goulden of Brampton, CA

May 20, 2020 11:17 am UTC

Verified customer

Our rates for 2 business lines and 1 internet service went up by 10 % in less than one year, i.e. contracted for 3 years in April 2019 and in Dec 2019 the rates for all 3 went up by 10%! Bell Canada (escalation department) says that as per their terms and agreement they can increase by 10%! This is highway robbery! How can anyone justify 10% ?

Garrett Roz Mkmma

Kapuskasing, CA

1 comments

Garrett Roz Mkmma of Kapuskasing, CA

Aug 06, 2020 5:09 pm UTC

I am on hold right now for the third time, waiting for an explanation of what they say I owe. Horrible customer service...I will NEVER have this provider again. If they offered their services for free for the rest of my life I would say no. NO wonder they get such bad reviews. How are they still in business.

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