Bel Furniturecustomer service

J

I purchased a Mattress from Bel Furniture back in Oct. 2017 and requested to have it sent to the store closest to my home. They sent it to Westpark and tried to charge me a delivery fee when the store was less than 5 mins away from my home. I asked to have the Mattress sent to the store and in Feb. 218, I found out that the Mattress had been sent to the store, but by that time, I had already purchased another Mattress. I went into the store and told them I no longer needed the Mattress and requested a refund, now I'm being told that I will be charged a restocking fee of 25%. I spoke w/a Mgr by the name of Sarah, and she was useless. I told her that I will never buy anything else from Bel Furniture again and it was like she could care less. I've purchased quite a bit of Furniture from them within the last year, but I honestly wish I had spent my hard earned dollars at a Company that Appreciates it's Customers and provides Good Customer Service. Also, while I was at work, I heard one of my Co-Worker's complaining about the HORRIBLE Customer Service Bel Furniture provided her.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.