The complaint has been investigated and
resolved to the customer's satisfactionResolved Bel Furniture — Delivery
resolved to the customer's satisfaction
I have ordered some furniture from this store and the total came out to be at least $5000. When i made the order they say they will give it to me within a couple of days and would give a call to me when it is coming. I ordered it on the Feb. 2 and was supposed to be here on Feb.7. I have not received a phone call from them on Feb. 8 and decided to call them to see what happened with my purchase. When i called them and asked when is it going to come, they said that they don't have our invoice. We were shocked when we heard this cause i had the copy of the invoice and they said they don't have it in their computer!!! I have yet to receive my furniture and this is the worst customer service EVER!!! After spending so much money and they say that they don't have an invoice when i had a copy of it in my hand.. THIS IS THE WORST CUSTOMER SERVICE!!! DON'T EVER BUY FROM THIS STORE!!! YOU WILL REGRET IT!!!