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Bel Furniture Customer Service

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Bel Furniture Inc.

28480 West Ten Blvd
Katy
Texas
United States - 77494

Customer Support Phone Numbers

+1 832 358 8899(Customer Service) 1 1
+1 281 875 1720(Greenspoint, Houston, TX) 1 0
+1 281 446 6622(Humble, TX) 1 0
+1 713 465 1111(Memorial, Houston, TX) 1 0
+1 713 981 8899(Sharpstown, Houston, TX) 1 0
+1 281 491 9988(Sugar Land, TX) 1 0
+1 281 554 9200(Webster, TX) 1 0
+1 979 297 4600(Clute, TX) 1 0
+1 281 733 2280(Willowbrook, Houston, TX) 2 0
+1 409 899 4100(Beaumont, TX) 1 0
+1 830 775 1900(Del Rio, TX) 1 0
+1 210 680 8899(San Antonio, TX) 1 0
Houston Distribution Centers
11155 Westpark Drive, Houston, TX 77042

Beaumont
4455 Eastex Freeway, Beaumont, TX 77706

Clute
60 Lack Lane, Clute, TX 77531

Del Rio
900 Veteran Blvd, Del Rio, TX 78840

Greenspoint
15861 North Freeway, Houston, TX 77090

Humble
20424 Highway 59 North, Humble, TX 77338

Memorial
10516 Katy Freeway, Houston, TX 77043

San Antonio
555 SW Loop 410, San Antonio, TX 78227

Sharpstown
7301 Clarewood Rd, Houston, TX 77036

Sugarland
4989 Sweetwater Blvd, Sugar Land, TX 77479

Webster
19801 Gulf Freeway, Webster, TX 77598

Willowbrook
17355 Tomball Pkwy, Houston, TX, 77064
Plus

Bel Furniture Complaints & Reviews

Bel Furniture / 2 leisure chair

Se
Jun 30, 2019

Reciente tuve un delivery, los conductores me dijeron que terminaron el delivery yo les crei, estaba en el segundo piso de mi casa, revisando el juego de recámara y cuando baje las sillas no estaban, me robaron en mi propia casa, y ahora dicen que las sillas fueron entregadas, lo cual es mentira, y llamo a customer service y siempre me dejan en espera.

Bel Furniture / loveseat leg replacement

El
Jun 24, 2019

Complaint Department: In Feb. I called Bel Furniture to complain that the leg of my love seat had broken off after purchasing it from the Clute, TX store. After contacting Bel Furniture a technician was scheduled and he came and just took the leg with him and I didn't hear back for a...

Bel Furniture / refund

Mg
Apr 15, 2019

I purchased a dinning table on March 9th, I was told by the sales person it would take 6-10 days to receive. I called on the 11th day and was told it takes 14 to 16 days. On April 2nd I went in to the store here in San Antonio and still no table. I talked to a manager and requested a...

Bel Furniture / customer service

Jr
Mar 16, 2018

I purchased a Mattress from Bel Furniture back in Oct. 2017 and requested to have it sent to the store closest to my home. They sent it to Westpark and tried to charge me a delivery fee when the store was less than 5 mins away from my home. I asked to have the Mattress sent to the store...

Bel Furniture / furniture

An
Sep 26, 2017

Purchase a sectional and a dining room table from them in 2015 however I purchased the warranty which they push you to purchase. They tell you that anything that happens to it is covered for 5 years. They are liers. Now because the seams on the sofa are coming apart they wont cover it...

Bell Furniture / King size bedroom furniture

Ja
May 17, 2017

Bell furniture have the worst deliver service I ever deal with in my life ...My bedroom set was deliver three times damage out of the box and I contacted bell furniture and they ask me to come in and make a reselection on a different bedroom set because they inventory was low on that...

Bel Furniture Houston Texas / Delivered damaged products

La
Dec 29, 2016

12/19/2016 and 12/29/2016 The furniture was delivered with an obvious beyond scratch on the chest and the sofa and loveseat had been wet and had a smell to it. the driver was talking fast and i only had to time to write 2 o the 3 items on the form. I called to the store got the run around. THey...

BEL'S Furniture - Houston 45 North Location / Leather sofa, love seat and chair

Kw
Jul 22, 2016

I purchased a 100% leather furniture set from Bel's in 2008. I purchased the furniture, an extended warranty and the cleaning agents to care for the furniture. I have taken very good care of the furniture and there have been absolutely no pet activity on the furniture. It's beautiful...

Bel Furniture / Furniture

Rs
Jun 14, 2016

Real cheats and completely ethic-less. Bel Furniture was scheduled on June 10 to deliver at my home the furniture that I purchased in May end. At 9:00 am in the morning they called me that delivery window for my furniture is 4 pm- 8pm. I told them that I would not be available from 7 pm...

Bel Furniture / Piss Poor Service.

Mi
Oct 09, 2015

I would first like to say that I would NEVER buy anything else from this company. I went into Bel Furniture and purchase a 6pc Queen size mattress. I was informed everything would take no longer than a week. I called to check status on the day they informed me any nothing was ready. I...

Bel Furniture / Poor customer service

Do
Jul 01, 2014

I purchased a queen size bed on sale for $148.00 (regular price was more than $350). I picked the bed up and when I open the box, I discovered that there were no assembly instructions. I contacted Bel Furniture's customer service department and after speaking to several people I wa...

Bel Furniture / Worst Furniture experience ever!

St
Dec 07, 2013

I purchased 2 complete bedroom sets from Bel Furniture on September 24, 2013. Delivery was scheduled for October 7. The sets were delivered but both dressers and one of the nightstands were EXTREMELY wobbly. So they came and picked up those 3 pieces the next day. The lady I spoke with over...

Bel Furniture / Damaged goods

Kr
Apr 12, 2013

I purchased a bedroom set from Bel Furniture on 3/4/2013 and as of today April 12the theey still haven't received what I paid for theey delivered me a damaged chest and dresser on 03/08/13 I mean a lot of damage I will uploads pics. March 13 theey sent me out a new chest and anotheer...

Bel Furniture Houston Texas / Poor quality furniture/Bad business practices

Av
Sep 24, 2012

DO NOT EVER BUY FURNITURE FROM THIS COMPANY. CHECK WITH THE BETTER BUSINESS BUREAU AND YOU'LL SEE WHY YOU SHOULD STAY AS FAR AWAY FROM THEM AS YOU CAN. DON'T THINK THAT YOUR LOCATION IS GOING TO BE ANY BETTER THAN ANY OTHER LOCATION. BEL FURNITURE HAS MANY LOCATIONS AND THEY ARE...

Bel Furniture / Delivery

Za
Feb 09, 2012

I have ordered some furniture from this store and the total came out to be at least $5000. When i made the order they say they will give it to me within a couple of days and would give a call to me when it is coming. I ordered it on the Feb. 2 and was supposed to be here on Feb.7. I have...

Bel Furniture / After sales service

Un
Jan 22, 2012

Firstly, I purchased a three piece sectional sofa, a rocker recliner, a dining table for 8 with all 8 chairs and a rug. Total cost around $5000 so by no means a small purchase. Purchase date was end of november 2011. Sales man was very curteous, helpful and a pleasure to deal with...

Bel Furniture San Antonio / Non Receivable Furniture

Eu
Jun 24, 2011

I purchased some fruniture on May 28, 2011 from Bel Furniture. My Sales person (Margarita) stated it could take up to 4 weeks to arrive. I opted out of having them deliver it, because they were going to charge a high price and then I would have to wait until they had other furniture being...

Bel Furniture Inc. / Have Not Received My Order

To
Mar 28, 2011

I ordered a rustic bedroom set (8 peices all together) on Febuary 7, 2011. My delivery date was set on March 12, 2011 and their was no phone call of a cancellation on their part and no delivery. I called the number on my order form a lady had said it would be there first thing in morning...

Bel Furniture / Customer service/delivery

Jn
Mar 11, 2011

Firstly I would like to say that the furniture seems to be of good quality, and I have received compliments on the pieces which I have... but the customer service and especially the delivery service sucks!!! Firstly on delivery day, the guys dropped a piece of the entertainment center and...

Bel Furniture / dining room

Ka
Jan 18, 2011

I’ve been really pleased with the dining room set I bought recently from Bel Furniture, and I’ve gotten tons of compliments on it! Everyone assumes I paid an arm and a leg for it because it’s so nice, but I happily correct them, and tell them about Bel

Bel Furniture / Leather Chair

Ge

I bought a chair and have had it less then a year also I purchased $219.00 warranty . They told me that they could not warrenty leather color that faded due to sitting in it. No not sunlight fade sitting made the color wear off in 7 months. So if yo buy go somewheres else. There warranty...

Bel Furniture / Don't shop at bel furniture!

Li

Let me start by saying this is the worst company I have ever dealt with in my life. If you are even thinking about buying frm them check the BBB first, I want have to say any more. They have an F rating that is as bad as it gets. They constantly run deceptive adds. They have more than a hundred complaints filed against them.

Bel Furniture / Overcharged greatly

Ad

On 11/21/08 I purchased a 3 pc sectional for $1, 622.68+$151.50 scotch guard--Total $1, 774.16, Paid with credit card. I was asked to sign invoice while talking to sales person and a customer service clerk. When I canceled the purchase 5 days later and before furniture was delivered, I wa...