Magnolia Porch Swings’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of outdoor furniture enthusiasts are dissatisfied with their purchases.
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I paid in full for a patio bed swing and upholstery/cushion package in April
I paid in full for a patio bed swing and upholstery/cushion package in April . I understand there were delays due to COVID, but I have concerns about the product quality and Magnolia's efforts to resolve them. I tried contacting the owners, but they were never available. Here are the unresolved issues that worry me:
- They used interior stain on exterior furniture. When I asked *** at Magnolia about it, she said it was acceptable. However, the stain manufacturer (***) told me it's not suitable for outdoor use, especially on cypress wood furniture. They wouldn't warranty the stain for outdoor application.
- The seat cushion foam has already degraded and looks worn after just a week of use.
- The custom swing cover doesn't look like the advertised photos on their site. It's sloppy and doesn't fit the swing properly. It hangs at least 12" below the swing. *** at Magnolia just apologized for the poor fit.
Other consumers should be aware of these additional issues:
- The swing construction is very sloppy. There are router gouges, glue stains that won't take finish, visible scratches from improper sanding methods, loose structural pieces, and other gouges of unknown origin.
- They shipped extra stain twice, and both times it spilled all over the delivery box. I had to clean the swing's hardware with mineral spirits because of this.
- The customer service is very unprofessional. Calls go to voicemail, and they don't respond to calls or texts. I even received an "accidental" reply from *** (customer service rep) meant for the owners of Magnolia. She said, "I had worn her out from the beginning" and blamed her mistake on other customers.
I tried to give Magnolia the benefit of the doubt, but this whole experience has become ridiculous. Paying almost $5k for a porch swing and having this kind of experience should be embarrassing for Magnolia.
Is Magnolia Porch Swings Legit?
Magnolia Porch Swings earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Magnolia Porch Swings. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Magnolia Porch Swings's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Magnoliaporchswings.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Magnoliaporchswings.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Magnoliaporchswings.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for magnoliaporchswings.com on popular sites. Be cautious and do additional research. Look for information about the Magnolia Porch Swings and be careful with personal information or transactions.
- Magnoliaporchswings.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The magnoliaporchswings.com may offer a niche product or service that is only of interest to a smaller audience.
- We have detected an internal review system on Magnolia Porch Swings's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Overview of Magnolia Porch Swings complaint handling
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Magnolia Porch Swings Contacts
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Magnolia Porch Swings phone numbers+1 (573) 284-0869+1 (573) 284-0869Click up if you have successfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number 0 0 users reported that they have successfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number Click down if you have unsuccessfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number 0 0 users reported that they have UNsuccessfully reached Magnolia Porch Swings by calling +1 (573) 284-0869 phone number
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Magnolia Porch Swings emailssupport@magnoliaporchswings.com99%Confidence score: 99%Supportsales@magnoliaporchswings.com98%Confidence score: 98%Sales
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Magnolia Porch Swings address915 Kimbel Woods Dr, Jackson, Missouri, 63755-2551, United States
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Magnolia Porch Swings social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 11, 2025
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