On November 18, 2016 just before the holidays I went shopping at the Fox Run Mall in Newington, NH, when I encounter a young man dressed in black at the entrance of Adore Store. He offered me a sample of hand lotion which I took, then lured me into the store for another sample of facials. I really felt trapped upon entering, I half expected the doors to shut and lock me in which in my mind did.
This young man proceeded with the Cellmax Kit treatment, then gave me a price for it $1, 500 for this entire set of treatments. No, no, I said and tried to leave. He told me to wait he would get his manager Moses for special discounts. Well Moses insisted I needed to try another cream that would reduce puffy eyes and cheeks. I kept saying No but once again he insisted.
He ran out to his store room and showed me a damaged package that he could not sell and told me I could have it for $450 then added the Cellmax Thermal Mask for additional $140.
Before I knew it I was charged $590 for these products. I felt like a fool and they took advantage of another Senior Citizen. I told them I was on a fixed income and it was to near Christmas for me to justify spending this amount of money. They had so many comeback answers my head was spinning.
These young men from Israel, dressed in black are all trained to keep talking and hard sell in any way they can.
I went back to the store to returned the product for a refund and was told by Moses that all products sold are non refundable and also cannot take it back because it is a damaged box. Yet when he sold it to be told me because it was damaged they would use it as testers on customers now suddenly he cannot put it back in his inventory.
This is the United States of America and in this country if you return a product within 30 days with a receipt, which I did, You are given a full refund.
I am so glad I did some research on this product and found many complaints as mine. It gave me the courage to write to you with my story with hopes that it will help others to beware of this company.
I did contact my credit card company to explain my problem and ask for a charge back to my account. This will help me greatly.
These people are an unscrupulous, unethical group of shysters as far as I am concerned.
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