Beachbody Fitness Video — unauthorized charges on my account!
I was going over my bank statement and to my dismay there was two charges in one week from beachbody for $64.75 each. I was confused because I didn't order anything from them. So I call cust. serv. and they tell me their servers are down and to call back, so I do three times, finally the fourth time, three days later, I get someone they tell me it was ordered over the phone, and they tell me the shipping address and phone number of the supposed order Ha, it isn't mine,so they have shipped videos to someone else charged my card and won't refund the money!! They record their calls and say that the person that made the order sounded just like I do,. I was baffled. Yet they wouldn't let me listen to the recorded phone record. I am disgusted with this company, and have now found that many others are too. If this is not resolved and I don't get my money back i will file a formal complaint with the state better business bureau, and contact legal representation, because if it happened to me, how many others has this same thing happened to?