Truist Bank (formerly BB&T Bank) review: Horrible customer service. Wrongfully withheld my deposit from available balance

This bank has been a nightmare for me. They refused to validate an attorney trust account check that I deposited in my account and withheld access to my money for 10 days and bounced small debits for nonsufficient funds when I had a large amount pending for over 10 days. They did nothing to help me. I asked them to validate the funds daily and they refused. No legitimate appeal process, could not get my check back. No other bank would have handled this matter in this way. They made me feel powerless and they do not care.