The complaint has been investigated and
resolved to the customer's satisfactionResolved Bayview Loan Servicing — criminal behavior
resolved to the customer's satisfaction
I have had 3 loans pushed to bayview because my original lender was taken over by the fdic. Prior to bayview my loans were all up to date and on auto debit from by deposit accounts. I have experienced virtually all the previous mentioned complaints which cannot be all pure incompetance because nobody could possibly be that bad! Bayview sent me payment notices with wrong numbers, deliquency notices and pass due notices on loans that were fully paid and/or loans that I had their payment due notices that were still weeks away. They cashed my payments, earmarked them as "unapplied payment" then subsequently sent me deliquency and penalty notices even though they held my payment. They sent monthly rate change notices on loans that had no change. They billed me wrong amounts then attempted to collect the difference multiple times. They attempted to force flood insurance down my throat for double the price I already had inforce. They contacted my business bookkepper for information on my personal loans. They contacted a past business partner for all his financial info despite the fact that he had been removed from the loan 7 years ago. They sent an outside firm to inspect my property without my knowledge who then pasted a big neon sticker on my front door stating the property was abandoned then left nothing more than an obscure phone number to a firm that wanted my information but was unwilling to tell me who they were or who they represented. They misspelled my name in letters when communicating with me.
... And I never missed a payment, ever! This is criminal!
Who is watching these people? Are'nt there supposed to be regulators out there who are responsible for protecting the consumer from these types of predatory monsters? Who do I write to expose these people for what they really are?