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Torres Credit Services
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1.9 9 Reviews

Torres Credit Services Complaints Summary

2 Resolved
7 Unresolved
Our verdict: When using services from Torres Credit Services with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Torres Credit Services reviews & complaints 9

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Newest Torres Credit Services reviews & complaints

ComplaintsBoard
D
10:42 pm EDT

Torres Credit Services Morgan silver dollar

This company has been sending me a bill for a morgan silver dollar since 2018, they say I have not paid them the 49.95 for the coin. I have receipts for three times I paid for this same coin 1903 silver dollar. And now they charged 100.00 to my pay pal credit card. I do not know how they have my card number I did not give it to them. The company I received the coin frm is bradford exchange. I still order from them and know they will not send me another coin until the last one is paid. I know I have paid this two years ago. I want them off my back and want my money returned.

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8:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Torres Credit Services Bogus debt collection

Received a notice of debt collection purportedly for an unpaid debt from Commonwealth Edison in the amount of $93 for an account number which is not mine.

Have never missed paying a bill from this provider. Will be disputing.

ComEd says that the account no. is not one of theirs and I owe them nothing.

This is attempted extortion and needs to be stopped!

From reading other complaints, it appears that Torres Credit Services has been in the extortion business for quite some time. I will be looking into filing a lawsuit for ruination of my credit report and for the time it takes me to fight this.

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ComplaintsBoard
L
1:28 pm EDT

Torres Credit Services This company has no morals

I just moved back to the US after 11 years of working in the UK to find that there was an open amount against my name. I called the company to dispute the credit report, stating that I could prove that I have not lived here by providing UK paychecks.

I was told that it didn't matter, and although this is the first they have spoken with me or made contact that the record would remain open on my credit report until paid. And that after it is paid, that they still would not remove it - only show it closed.

Since good credit rating is important to me and the bill is small, I paid it - however the way this was handled was morally wrong. They should agree to remove the report..

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Is Torres Credit Services legit?

Our verdict: Complaints Board's thorough examination reveals Torres Credit Services as a legitimate entity with notable strengths. Despite a 22% resolution rate on customer complaints, which invites a closer look, Torres Credit Services stands out for its commitment to quality and security. Clients considering Torres Credit Services should delve into its customer service record to gauge compatibility with their expectations.

Torres Credit Services earns 94% level of Trustworthiness

Perfect Trust Endorsement: Torres Credit Services achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of Torres Credit Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Torrescredit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Torrescredit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Torres Credit Services's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
  • Torrescredit.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The torrescredit.com may offer a niche product or service that is only of interest to a smaller audience.
  • Torres Credit Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
6:09 pm EDT

Torres Credit Services False collection against my credit score

I have above company checking with Equifax and TransUnion about a bill supposedly under their collection which is false. I have not used Green Mountain Energy for approximately 8 years and Torres said it was opened on Aug. 20, 2015. This company needs to be put out of business or fined a large sum for lying about peoples bills.

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ComplaintsBoard
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1:29 pm EDT

Torres Credit Services Unauthorized charges

I didn’t have any deals with the company Torres Credit Collection. I have no idea why, but this company charged me for $150. I sent them emails, but no response. I called them, but the phone number was fault. I want to stop any further charges and return my money. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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ComplaintsBoard
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1:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Torres Credit Services Dispute

I contacted Torres Credit Services in reference to a debt that was on my credit from 2004 in which I had filed Bankruptcy and the debt was included in the Chapter 13. I gave them the Reference information and my Attorney information. They never contacted her neither did they remove from my credit. Every week they are submitting to the Credit Bureaus and the Credit Bureaus are not checking to see if it is a legitimate entry or not.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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6:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Torres Credit Services false debt

I do not know what this is about, but there is a report on my credit report that says that I owe $62.00. I do not owe any money to this company.

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ComplaintsBoard
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12:46 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Torres Credit Services - false debt

I got a disturbing email from my Credit Keeper stating there was activity happening on my credit report so I checked it and there was Torres Credit Services stating that I owed a sum of $93.00. For what I do not know and for who I do not know either...This makes me very concerned about the activity that strangers are able to make with absolutely no recourse...

Read full review of Torres Credit Services and 38 comments
ComplaintsBoard
L
1:48 pm EDT

Torres Credit Services Needs to be shut down by FTC

Torres Credit Services deserves to be shut down by the Federal Trade Commission for wrongly extorting consumers into paying debts they do not owe, and for extorting consumers that owed a debt when they were a minor(under 18 years of age.). They wrongly slapped $47 on my credit report which lowered my FICO score from 754 to 664, basically ruining my credit. I spoke with a representative named Barb who was the absolute most rude and unprofessional person I have ever spoke with on the phone. She tried to demand the money from me and she accused me of more-less running away from the debt that I supposedly owed. I never paid, instead I contacted all 3 major credit bureaus and you need to do the same.

Torres Credit Services doesn't list their phone # on the collection and credit bureaus are automatically obligated to remove any and all traces of the collection from your credit profile(s), whether you rightfully owe the debt or not, since credit bureaus do not have a way to contact the collection agency. Search on the internet about Torres Credit Services and you will find multiple complaints regarding the company.

If you have a bad experience with them too, file a complaint with the Federal Trade Commission and with the Washington BBB office.

Read full review of Torres Credit Services and 4 comments
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J
J
Jeannette Thomas
, US
Dec 25, 2019 1:50 pm EST

This company Torres Credit Services is filing multiple times with the credit bureaus for the same account causing the consumer a low credit score. Please stop them from doing that.

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Babella
, US
Nov 13, 2019 2:52 pm EST

I do not even have any credit cards and they dinged my credit! These inhumane people must be stopped! I received an email stating that Torres Credit Services were added to my Transunion account?! Still have yet to reach anyone in the company. Put a freeze on my credit immediately!

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Charles1961
Masaryktown, US
Sep 29, 2012 12:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I just found out that a place called Torres has billed me and placed it in collections but I have never heard of this place before what is it and how do I owe a bill to them I have not bought or even heard of this place how do I get this off my credit score ?>?/ They do not list a phone number TORRES CRDIT $75 In Collections

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fixmycreditman
Anchorage, US
Jul 06, 2011 12:23 pm EDT

This company has also place an account on my credit for 53 dollars. I have no idea where it came from. How do I get rid of this if I do not owe it.

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