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InstaLoan Customer Service Phone, Email, Contacts

InstaLoan
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InstaLoan complaints 4

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J
1:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

InstaLoan Lied to me about my loan type

I have been paying on a title loan for over 6 months, my husband noticed the loan amount was not going down, I call the Lakeland office and the manager told me that I have a loan that I'll never pay off unless I pay extra? What? I've gotten a loan here before and never heard of such crap. If someone does not change or fix this the better business buruo and a lawyer will be involved. I was never told or explained, and who in the right mind would agree to a new loan every single month and never being able to pay it off? The loan amount never goes down. Wow I was handed my butt to me by the Lakeland manager who singed me up with lies and or scammed me. This is unheard of and does not even sound legal!

Desired outcome: Nothing. Said it was a reaccurring new loan every single month . My name is Jenna Hawes. Look me up and fix and contact me please

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M
Mekia7
, US
Oct 22, 2023 7:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I wonder if we can start a class action lawsuit

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C
11:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

InstaLoan Brad /instant loan colonial avenue

I paid ontime and there’s always an issue with the documents on the site and the horrible rude manager Brad was awful! So rude hanging up on me because he was acting 5 years old. I was in a recording line and I have the proof how awful this guy was. It was just a questions about documentsplease contact me so

That I can provide you the call and the awful rudeness of this horrible manager who can not answer a simple document question about if documents will

Be available

Today . That was all. Randy a wonderful

Worker stated to give it an hour and try again and contact him

and that is what I try to do but the monster poor customers service skills answer the phone with his awful uneducated attitude. [protected] thank you or email

Me I will

Forward the awful call. Now I

Have to go

In person to

Sign documents !

Desired outcome: Customer Service training !! Book camp!

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Update by Caguas123
May 14, 2022 11:58 am EDT

Went sign documents Brad since their was people waiting and watching he acted professional. An act of course bc the call said it all. Can you switch manager put Randy as the manager all the customer love him! He’s awesome! So respectful educated patient just plain wonderful. Tells you accurate information very transparent with no attitude . Brad is a hostile awful very argumentative person. I can’t wait to finish this and never come back again. He’s a nightmare!

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2:46 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Perry Walker -[protected] [protected]@verizon.net vs. InstaLoan- 1402 E. Fowler ave. Tampa, Florida I took a loan for 2500.00 and wanted to use my insurance company (GEICO full coverage) but was forced to use InstaLoan insurance which see as totally illegal. Now InstaLoan is saying that I can use my insurance but only if it's paid in full in advance, 13...

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Is InstaLoan legit?

Our conclusion: After a detailed review, ComplaintsBoard finds InstaLoan to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, InstaLoan is known for their high standards and safety. If you're thinking about dealing with InstaLoan, it's wise to check how they handle complaints.

InstaLoan earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for InstaLoan. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of InstaLoan's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Instaloan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Instaloan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The InstaLoan website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

However ComplaintsBoard has detected that:

  • Instaloan.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The instaloan.com may offer a niche product or service that is only of interest to a smaller audience.
  • InstaLoan appears to provide lending services or information on their website. It is important to be cautious when using lending websites, as scams and fraudulent activities are common in the financial sector. To protect yourself, it is important to carefully review the terms and conditions of any loans or financing products, to only work with reputable lenders, and to avoid sharing sensitive personal information with any suspicious websites.
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12:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I made a loan on 7-19 for 2500.00, put my car title up for collateral. I paid the loan off in September 2019. I have been trying to get my title back in my name solely ever since. The Florida Division of Motor Vehicles states the title doesn't have my name on it and it has TMX as the owner. I surely don't want to result to legal means to get thi...

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Overview of InstaLoan complaint handling

InstaLoan reviews first appeared on Complaints Board on Nov 20, 2019. The latest review Lied to me about my loan type was posted on Oct 6, 2023. InstaLoan has an average consumer rating of 1 stars from 4 reviews. InstaLoan has resolved 0 complaints.
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  1. InstaLoan contacts

  2. InstaLoan phone numbers
    +1 (855) 849-5626
    +1 (855) 849-5626
    Click up if you have successfully reached InstaLoan by calling +1 (855) 849-5626 phone number 0 0 users reported that they have successfully reached InstaLoan by calling +1 (855) 849-5626 phone number Click down if you have UNsuccessfully reached InstaLoan by calling +1 (855) 849-5626 phone number 0 0 users reported that they have UNsuccessfully reached InstaLoan by calling +1 (855) 849-5626 phone number
  3. InstaLoan emails
  4. InstaLoan address
    15 Bull Street, Savannah, Georgia, 31401, United States
  5. InstaLoan social media
InstaLoan Category
InstaLoan is related to the Financing and Loans category.

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