CB Water Utilities Baton Rouge Water Company Worst customer service ever!!!!

Baton Rouge Water Company review: Worst customer service ever!!!!

Trey$ of US

Jun 11, 2025 5:25 pm EDT

Verified customer

Featured review

June 11, 2025
Time 3:36 I stayed on hold the customer service lady stated I needed to send in documentation for proof of ownership. I sent in as much info as I could. She than kept me on hold for 19 mins. While waiting I had my husband call, and she answered the phone as if I was not on hold. Once he gave the address, she realized it was the same one, then she came back on the phone and stated that I needed a lease. I explained to her for the last three days that. The apartment has not been occupied. We were showing it for renters. She ignored that and said I still need a lease. I ask her if she "so you want me to commit Fraud by making up a lease/" she in returned stated that I already committed fraud by calling in giving wrong socials I called in February. This is a false accusation. And defamation of my character. I am going to stop typing and thinking about this because my heart rate and pressure is going up.
I hope she satisfied

Recommendation: I wish EBR had 2 water companies this would not be my first choice

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Baton Rouge Water Company Contacts

Baton Rouge Water Company phone numbers

+1 (225) 928-1000
+1 (225) 928-1000

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Head Office

+1 (225) 925-2011
+1 (225) 925-2011

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Baton Rouge Water

+1 (225) 952-7688
+1 (225) 952-7688

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Parish Water Company

+1 (225) 952-7666
+1 (225) 952-7666

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Ascension Water Company

+1 (225) 675-5644
+1 (225) 675-5644

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Ascension Water Company

+1 (225) 926-3044
+1 (225) 926-3044

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Report Water Trouble

+1 (225) 389-5378
+1 (225) 389-5378

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The City Parish Sewer

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Baton Rouge Water Company address

8755 Goodwood Blvd, Baton Rouge, Louisiana, 70806-7916, United States

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Jun 12, 2025
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