Latest Reviews and Complaints
Terrible customer service
After being a customer for several years, I've become increasingly frustrated with the changes this business has made to its ordering process. What used to be a straightforward purchase has turned into a time-consuming and unnecessarily complicated experience. A simple order ended up taking nearly two hours, requiring multiple phone calls and an overly...
Read full reviewSmart Toilet - TIG15-WH
After waiting for a month to receive a solution to replacing a part on my smart toilet, no action has yet been taken. The heated toilet seat is no longer working and the Merivale Road in Ottawa, Canada manager keeps telling me that head office is not responding with a code they need to order the part (still under warantee). I've never experienced such...
Read full complaint2 Bath Depot Reviews
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Do not buy from here
Paid $950 for a shower kit and it leaks. Very cheapy made and came with horrible quality screws that were not useable for installation. Additionally, the item went on sale 15 days after it was delivered (delayed due to the holidays) and customer service told me on the phone that an exception would be made outside of the 14 day price match policy to credit...
Read full reviewAbout Bath Depot
Bath Depot complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Bath Depot Legit?
Bath Depot earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bathdepot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bathdepot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Bath Depot protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Bath Depot. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Bath Depot Contacts
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Bath Depot phone numbersClick up if you have successfully reached Bath Depot by calling +1 (450) 433-6495 phone number 0 0 users reported that they have successfully reached Bath Depot by calling +1 (450) 433-6495 phone number Click down if you have unsuccessfully reached Bath Depot by calling +1 (450) 433-6495 phone number 0 0 users reported that they have UNsuccessfully reached Bath Depot by calling +1 (450) 433-6495 phone number
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Bath Depot emailsservice@bathdepot.ca100%Confidence score: 100%
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Bath Depot social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2026
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