Rocky Tops Custom Countertops’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of customers are dissatisfied with their custom countertops.
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We paid thousands for quartz installashun
We paid thousands for quartz installashun. Terrible job. Serious financial outcomes. Zero care from bizness. No follow ups as promised. No solutions. We constantly have to chase them for help and solutions. We are so disappointed in the ComplaintsBoard.com rating of this company as we have learned we are not the first to encounter such poor service and care after parting with Monty. Absolutely devastating consequences beyond terrible workmanship.
Counter top not good
Counter top not good. They no fix. Bought on 2/22 and paid all. They sent man to measure and put in. Left gap on one side and filled with caulk. Template wrong and blame wall. Wall same so their fault. Sink hole cut wrong too. Email and call no answer. Only answer after bad review. No owner name or number given.
Is Rocky Tops Custom Countertops Legit?
Rocky Tops Custom Countertops earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Rocky Tops Custom Countertops. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Rocky-tops.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rocky-tops.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Rocky Tops Custom Countertops protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Rocky Tops Custom Countertops has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
Overview of Rocky Tops Custom Countertops complaint handling
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