Rocky Tops Custom Countertops’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with their custom countertops.
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We paid thousands for quartz installashun
We paid thousands for quartz installashun. Terrible job. Serious financial outcomes. Zero care from bizness. No follow ups as promised. No solutions. We constantly have to chase them for help and solutions. We are so disappointed in the ComplaintsBoard.com rating of this company as we have learned we are not the first to encounter such poor service and care after parting with Monty. Absolutely devastating consequences beyond terrible workmanship.
Counter top not good
Counter top not good. They no fix. Bought on 2/22 and paid all. They sent man to measure and put in. Left gap on one side and filled with caulk. Template wrong and blame wall. Wall same so their fault. Sink hole cut wrong too. Email and call no answer. Only answer after bad review. No owner name or number given.
Is Rocky Tops Custom Countertops legit?
Rocky Tops Custom Countertops earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Rocky Tops Custom Countertops. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Rocky-tops.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rocky-tops.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Rocky Tops Custom Countertops protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Rocky Tops Custom Countertops has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Rocky Tops Custom Countertops
At Rocky Tops, we understand that every customer has unique needs and preferences when it comes to their countertops. That's why we offer a wide range of materials, including granite, marble, quartz, and solid surface, as well as a variety of edge profiles and finishes to choose from. Our team of skilled craftsmen uses state-of-the-art equipment and techniques to ensure that each countertop is precisely cut and finished to the highest standards of quality.
In addition to our custom countertop services, we also offer a range of other products and services to enhance the beauty and functionality of your home or business. These include custom backsplashes, sinks, and cabinets, as well as professional installation and repair services.
At Rocky Tops, we are committed to providing our customers with the highest level of satisfaction and value. We work closely with each customer to understand their needs and preferences, and we strive to exceed their expectations with every project we undertake. Whether you're looking to update your kitchen, bathroom, or commercial space, we have the expertise and resources to deliver the perfect custom countertop solution for your needs.
So if you're looking for a reliable, experienced, and customer-focused provider of custom countertops, look no further than Rocky Tops Custom Countertops. Contact us today to learn more about our products and services, and to schedule a consultation with one of our expert designers.
Overview of Rocky Tops Custom Countertops complaint handling
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Rocky Tops Custom Countertops contacts
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Rocky Tops Custom Countertops phone numbers+1 (423) 876-0299+1 (423) 876-0299Click up if you have successfully reached Rocky Tops Custom Countertops by calling +1 (423) 876-0299 phone number 0 0 users reported that they have successfully reached Rocky Tops Custom Countertops by calling +1 (423) 876-0299 phone number Click down if you have UNsuccessfully reached Rocky Tops Custom Countertops by calling +1 (423) 876-0299 phone number 0 0 users reported that they have UNsuccessfully reached Rocky Tops Custom Countertops by calling +1 (423) 876-0299 phone number
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Rocky Tops Custom Countertops emailsinfo@rocky-tops.com99%Confidence score: 99%Supportservice@rocky-tops.com82%Confidence score: 82%Supportorders@rocky-tops.com79%Confidence score: 79%Salescustomerservice@rocky-tops.com77%Confidence score: 77%Support
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Rocky Tops Custom Countertops address3000 S Broad St, Suite B, Chattanooga, Tennessee, 37408-3034, United States
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Rocky Tops Custom Countertops social media
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