TitanCasket.com’s earns a 3.0-star rating from 1 reviews and 1 complaints, showing that the majority of customers are somewhat satisfied with purchases.
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Exceptional Service and Beautiful Casket
I recently purchased the Atlas XL White and Gold Steel Oversize Casket from Titan Casket Company for my husband's funeral. Despite the challenges of Memorial weekend, Titan's team went above and beyond to ensure the casket reached Colorado on time. Their logistics expertise truly impressed me. The casket was not only stunning but also of high quality. I highly recommend Titan Casket Company for their exceptional service and beautiful products.
TitanCasket.com Complaints 1
Titan casket dog casket
I was seeking a dog casket to bury my dog. I contacted Titan caskets to purchase a medium size dog casket. The price was to be $324.00. When the order was placed a representative contacted me from the company to confirm the order. During the call he indicated to me that my dog was in between sizes so I needed to order the size up. When I received the casket it was way too large and was too large to bury in the back yard. I contacted the company to return the casket.
The representative advised me that I would have to order the replacement casket before they would send the paperwork to return the casket that was too large. I odered a pink casket medium size with pink lining. I sent the casket that was too large back under the impression that the amounts would be refunded to Affirm. I received the casket and it was not pink it was almond in color. At that point I was advised by the company that I would be billed 30% restock fee for the previous casket and then if I wanted to return the casket that was the wrong color I would be billed another 30% restock fee.
Then I received two bills from Affirm charging me for two different accounts even though the initial casket was returned and should have been completely refunded. This company is deceptive and the loan company that they deal with is also. The company does not take responsibility for the errors that their employees make they expect the consumer to pay for their employee errors. The casket quality was also questionable. The sides did not meet allowing bugs to easily get inside. It would be beneficial to consumers to have an actual product in the stores, funeral homes, or veterinarian hospitals to actually look at before purchase so the consumer could actually get want, they want instead of what this company says you will take or pay the cost.
Claimed loss: $699 should have been $324
Desired outcome: I should only have to pay for the actual product I received not two caskets when one was returned.
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Is TitanCasket.com Legit?
TitanCasket.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for TitanCasket.com. The company provides a physical address, phone number, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
TitanCasket.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of TitanCasket.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Titancasket.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Titancasket.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a titancasket.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up TitanCasket.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Titancasket.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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About TitanCasket.com
Overview of TitanCasket.com complaint handling
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TitanCasket.com Contacts
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TitanCasket.com phone numbers(475) 260-0523(475) 260-0523Click up if you have successfully reached TitanCasket.com by calling (475) 260-0523 phone number 0 0 users reported that they have successfully reached TitanCasket.com by calling (475) 260-0523 phone number Click down if you have unsuccessfully reached TitanCasket.com by calling (475) 260-0523 phone number 0 0 users reported that they have UNsuccessfully reached TitanCasket.com by calling (475) 260-0523 phone number
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TitanCasket.com emailsjosh@titancasket.com99%Confidence score: 99%Executivesupport@titancasket.com97%Confidence score: 97%Supportpress@titancasket.com96%Confidence score: 96%Communicationgiving@titancasket.com95%Confidence score: 95%info@titancasket.com85%Confidence score: 85%Support
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TitanCasket.com address265 Broadway, Methuen, Massachusetts, 01844, United States
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TitanCasket.com social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all TitanCasket.com contacts
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