SUBMIT A COMPLAINT

Bath & Body Works Direct / cashier

I presented a screenshot of the coupon which I had received in our email
I was embarrassed that the assistant did not really believe me. Where did she think I got the coupon.
The waiting time was too long as the other payment machine went offline.
This meant there was a line behind my husband and myself which made of more embarrassing. I was asked for the email and as you have no WiFi in your stores it took a short while to locate the email.
The attitude of the cashier made me feel really really uncomfortable.
She should have stayed at home with her attitude.
I understand that you gave to be assured of my identity, but she never asked my email or phone number.

Li
Aug 24, 2019

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