QualityBath.com

I recently had the misfortune of purchasing a sink from QualityBath.com and unfortunately, it ended up cracking. I was initially reassured by the company's promise to stand by all their products, so I promptly contacted them to have the sink replaced. However, much to my disappointment and frustration, they refused to honor their guarantee and replace the faulty product.

Needless to say, I was extremely disappointed with this experience. It's never pleasant having to deal with an uncooperative company, especially when it comes to faulty products. I couldn't help but feel that I had been misled by QualityBath.com's supposed commitment to standing by their products.

Therefore, I would strongly caution against purchasing from QualityBath.com. As a customer, you deserve a company that is willing to keep their promises and make things right when things go wrong. Personally, I would recommend looking to Lowe's, a well-known brand that offers a 90-day return policy on their products. Save yourself the headache and disappointment, and shop with a reliable company like Lowe's instead.

My experience with QualityBath.com was pretty disappointing. As a consumer, I rely heavily on online shopping especially with the ongoing pandemic. So, when I purchased a $200 shower head from QualityBath.com, I was hoping to get a good quality product. However, after installing it for less than a minute, I was left in dismay as it did not meet my expectations. To my surprise, I was told that I cannot return it because it has already been installed even though it was just for a brief moment.

What made me even more frustrated about the situation was the reason why I needed to return it. The shower head caused water splashes on the wall which then led to water pouring out of the tub, soaking the entire bathroom floor. It was frustrating since I could not have known that this would happen without testing it out first. I was left with a useless and expensive product.

I am truly disappointed with the customer service that I received from QualityBath.com. The return policy for the products is unbending, which is unacceptable considering the amount that I spent on the shower head. I would definitely think twice before ordering from them again as their customer service and return policy did not meet my expectations. It is always wise for a company to provide an agreeable return policy to instill consumer confidence when making online purchases.

Hi there! So, I recently had an experience with QualityBath.com that I thought I'd share. I purchased a Franke Sink Grid from them, which ended up taking about three weeks to arrive because they had to order it from Franke and then ship it to me. Unfortunately, I ended up ordering the wrong drain side for my sink, so I had to return the grid. Here's where things got a little frustrating - I was hit with a 25% restocking fee. I have to say, I felt like that was pretty outrageous and inflated.

But, you know what they say - everything happens for a reason. I did a little research and discovered another website called Vevano.com. I ended up ordering the exact same item from them and it ended up costing me $20 less than it did from Quality Bath. And here's the kicker - the grid arrived in just two days! On top of that, Vevano only charges a 15% restocking fee if you need to return an item. It's safe to say that I won't be returning to QualityBath.com anytime soon.

Overall, I think it's important to shop around and do your research, especially when it comes to online shopping. The internet is full of options, so why settle for anything less than the best? Thanks for reading and happy shopping!

As a customer of QualityBath.com, I was disappointed and frustrated with my recent experience with their customer service. I had purchased a sink from their website and upon installation, it became clear that the sink was not level near the faucet. I immediately reached out to QualityBath.com to request an exchange, expecting that they would honor their commitment to providing high-quality products and customer service.

However, despite providing detailed pictures and an explanation of the problem, the company refused to help me. I had used a reputable and highly-rated installation company, so I knew that the issue was not due to poor installation. I made several attempts to try and fix the problem myself but had no success. Despite reaching out to the company multiple times, they never contacted me to discuss the issue or offer a replacement.

After exhausting all other options, I ultimately filed a complaint with the Better Business Bureau (BBB). To my shock and dismay, QualityBath.com responded to my complaint by providing fake email responses, rather than addressing the actual issue at hand. As a US-based company, I expected better from them.

Overall, I was extremely disappointed with my experience with QualityBath.com. They not only failed to provide quality products but also failed to offer satisfactory customer service. It's unfortunate that they would rather falsify emails than work to solve the problem and maintain their reputation as a reputable company. I would not recommend this company to anyone looking for reliable and honest customer service.

If you're thinking of purchasing a high-end vanity from QualityBath.com, I highly suggest thinking twice. My personal experience with this company was one of the worst I have ever had. After spending $1,000 on a vanity, it arrived severely damaged, likely during shipping or while in Quality Bath's possession. What's worse, they attempted to conceal the damage by covering the hole in the box with packaging tape.

To add insult to injury, when the damaged product was delivered, the damaged corner of the box was placed in a way that was hidden from view. Had I not inspected the product before installation, I would not have known the extent of the damage. When I contacted Quality Bath to arrange for a return, I was met with a response claiming I had already signed off on the delivery, thereby waiving my right to return the product. In hindsight, their fine print contained a legal loophole that they exploited to scam me.

Overall, my experience with QualityBath.com was nothing short of atrocious. Losing that much money due to a scam felt truly psychotic. Be warned: if you choose to do business with QualityBath.com, do so at your own risk.