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Bath & Body Works Direct Profile

Bath & Body Works Direct

www.bathandbodyworks.com

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1.1

Overall customer rating from reviews and complaints

Bath & Body Works Direct earns a 1.1-star rating from 6 reviews and 384 complaints, showing that the majority of fragrance and personal care shoppers are dissatisfied with products and shopping experience.

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Bath & Body Works Direct Complaints Page 20 of 20

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10:01 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bath & Body Works Direct changed product

You had a wonderful Creamy Bath Wash which you have replaced with triple cream cleanser which does not lather, burns the mucosa (if you know what I mean) and does not wash off. It is more cream than soap. Sorry you just lost me as a loyal customer unless you bring back the Creamy Bath Wash!

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L Backos
Irwin, US
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Apr 14, 2011 2:34 am EDT

Unfortunately I do not think they read these messages? I know if you go onto facebook and post somewhere on their wall they should respond there.

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M
3:19 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I recently bought a Wallflower pluggable fragrance set from Bath and Body works during their Semi annual sale. I came home and put it in my bedroom hoping to get a nice fragrance all day long. But instead it filled my bedroom with this smell which made feel nauseous and I had watery eyes. I opened the window in my room thinking it must be something else but...

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S
9:03 am EST
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Placed order on Bath & Body Words website on 11/10/08. I ordered a Black Shave Gel. It was advertised that with any purchase you would receive a free full size after shave. I never received it. Forgot about it until I was on the website again to use a two-day free shipping code that I received on an e-mail that same day. Well, the free shipping code wa...

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About Bath & Body Works Direct

Bath & Body Works Direct offers a variety of personal care products, including scented body care, hand soaps, and home fragrance items such as candles and air fresheners. They cater to customers seeking a range of fragrances and skin care essentials. Their services include online shopping and seasonal promotions.
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Bath & Body Works Direct Category
Bath & Body Works Direct is ranked 1 among 22 companies in the Bath and Body category