Bath and Body Works — new return policy
I just decided to never purchase a gift at Bath and Body Works again. The two store store that I shop in Elk Grove Village and Scaumburg, IL, have a new return policy and use an outside contractor to track returns
I had to make returns for various reasons, changed mind, defective product, etc. After 6 returns, I received a warning that I could not make a return for 90 days. What a total insult after spending $200.00 at Bath and Body Works in the year 2011.
Honestly, there products are not a great quality. With the competition as it is, I hope there two stores close.