Bath and Body Worksnew return policy

This review was posted by
a verified customer
Verified customer

I just decided to never purchase a gift at Bath and Body Works again. The two store store that I shop in Elk Grove Village and Scaumburg, IL, have a new return policy and use an outside contractor to track returns

I had to make returns for various reasons, changed mind, defective product, etc. After 6 returns, I received a warning that I could not make a return for 90 days. What a total insult after spending $200.00 at Bath and Body Works in the year 2011.

Honestly, there products are not a great quality. With the competition as it is, I hope there two stores close.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.