CB Banks Barclays Bank Complaints #162-181

Barclays Bank review: Interest charges

1 comment

Judy K. Kosovich of Lanham, US

Mar 15, 2010 7:23 am UTC

Resolved

I used a balance transfer offer. The agreement was that they would not charge interest, and then they started charging interest, claiming that it was on my other purchases. I reduced the balance substantially below the original balance transfer amount and the still kept charging interest. Further, they have raised the interest charges to about 20% even though I was never late with a payment. I just paid off the bill. I plan to cancel the card. Shall I try to resolve it first? It will take me a week or two to pull all my old bills together.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

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R. Richard

1 comments

R. Richard of US

Mar 16, 2010 7:14 pm UTC

My interest rate also went up significantly. When I called to question it, I was told that there was computer trouble and they could not access the information and I should call back in 7 days! I paid off the account.

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Barclays Bank Contacts

Barclays Bank phone numbers

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More phone numbers

Barclays Bank emails

internetsecurity@barclays.co.uk

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support

stockbrokers@barclays.co.uk

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Barclays Bank address

1 Churchill Place, London, England, Greater London, E145HP, United Kingdom

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