Bank Of The Philippine Islands [BPI] / otp + customer service support and resolutions

OTP does not work is not received in Vietnam.
Has been on-going since it was first implemented and introduced.
Spent a lot money to update Vietnam number as the phone to receive the OTP by going back to the Philippines and now it does not work.
Cannot transfer money to family members to pay bills - due to OTP issue.
Cannot transfer to pay Credit card - due to OTP issue.
Customer service keeps providing incorrect and useless support and resolutions.
Spent a lot of money trying to call hotline customer support and always queued.
No reply on skype and no answer to skype calls.

Sep 11, 2019

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