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Bank Of The Philippine Islands [BPI] Profile

Bank Of The Philippine Islands [BPI]
Customer Service: Phone, Email, Contacts

www.bpiexpressonline.com
Reviews ComplaintsContacts

How to contact Bank Of The Philippine Islands [BPI] customer service?

Phone numbers:
E-mails:
  • (Support)
Social media links:
Address:

6768 Ayala Avenue, Makati City, 1226, Philippines

Website:

www.bpiexpressonline.com

Frequently asked questions (FAQ) about Bank Of The Philippine Islands [BPI] customer service
Expand Collapse all
What does the Bank Of The Philippine Islands [BPI] do?

BPI is a universal bank in the Philippines.

How to contact the Bank Of The Philippine Islands [BPI]?

You can contact BPI at 1800 1888 9100

Where is the Bank Of The Philippine Islands [BPI] located?

BPI is located at 6768 Ayala Avenue, Makati City, Philippines - 1226.

Which fees does the Bank Of The Philippine Islands [BPI] charge?

BPI charges transaction fees, monthly account maintenance fees, and annual fees.

Why is my payment declined at Bank Of The Philippine Islands [BPI]?

The number or amount of the transactions may be limited or declined by the bank if they suspect them to be unauthorized or fraudulent.

Can I have multiple cards at Bank Of The Philippine Islands [BPI]?

You may have multiple accounts and have them linked. The number of possible cards you can have may be decided by the bank on a case-by-case basis.

Is there a withdrawal limit at the Bank Of The Philippine Islands [BPI]?

The withdrawal limit for BPI EMV Cirrus Red Card is PHP 20,000; for BPI EMV Cirrus Gold Card - PHP 50,000; and for BPI Debit Mastercard - PHP 20,000.

Are there any withdrawal fees at Bank Of The Philippine Islands [BPI]?

ATM withdrawals at other Expressnet member banks, Megalink or Bancnet ATMs is PHP 15.00.

What can I do with unauthorized charges at the Bank Of The Philippine Islands [BPI]?

You can dispute any charges by calling the BPI 24-hour hotline at (02) 889-10000 or 1-800-188-89100, by visiting any BPIbranch, or by contacting BPI through their website

 

Can I use my BPI debit card abroad?

You can use your BPI Debit EMV Cirrus card for withdrawals at any Cirrus-affiliated ATM and for in-store payments abroad.

How long can my BPI account be inactive?

If there is no activity, your current account will be closed within 1 year and your savings account will be closed within 2 years

How do I activate my BPI card?

You can activate your card in BPI ATM, via customer support at 1-800-188-89100 or (632) 89-100, or by enrolling at BPI Express Online.

Is Bank Of The Philippine Islands [BPI] legit?

BPI’s scores range from low to good. Customers often complain about service charges, lack of communication, and credit card issues. BPI, on the other hand, does not address the complaints on our platform. Considering the lack of response, we suggest being cautious if you decide to use their services.

Is ComplaintsBoard.com associated with Bank Of The Philippine Islands [BPI]?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank Of The Philippine Islands [BPI] Customer Service. Initial Bank Of The Philippine Islands [BPI] complaints should be directed to their team directly. You can find contact details for Bank Of The Philippine Islands [BPI] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

  1. Bank Of The Philippine Islands [BPI] Contacts

  2. Bank Of The Philippine Islands [BPI] phone numbers
    1800 1888 9100
    1800 1888 9100
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    50%
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    Philippines
    1800 140 390
    1800 140 390
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    7%
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    Australia
    800 6312 0014
    800 6312 0014
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    100%
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    Greece
    800 636 3007
    800 636 3007
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    56%
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    Singapore
    800 0630 0017
    800 0630 0017
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    UAE
    +63 28 910 000
    +63 28 910 000
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    International
    +63 28 185 541
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    Head Office
    +1 (800) 225-1202
    +1 (800) 225-1202
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    United States
    +1 (800) 354-5449
    +1 (800) 354-5449
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    Canada
    +44 500 894 040
    +44 500 894 040
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    100%
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    United Kingdom
    +973 80 004 007
    +973 80 004 007
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    100%
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    Bahrain
    +673 801 2003
    +673 801 2003
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    100%
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    Brunei
    +33 800 905 585
    +33 800 905 585
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    100%
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    France
    +852 800 932 634
    +852 800 932 634
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    Hong Kong
    +81 531 636 003
    +81 531 636 003
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    Japan
    +886 801 631 305
    +886 801 631 305
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    Taiwan
    +63 917 891 0000
    +63 917 891 0000
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    More phone numbers
  3. Bank Of The Philippine Islands [BPI] emails
  4. Bank Of The Philippine Islands [BPI] address
    6768 Ayala Avenue, Makati City, 1226, Philippines
  5. Bank Of The Philippine Islands [BPI] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 04, 2025