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Bank of America Corporation Customer Service

864 Reviews

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

23 8
1 0
+1 315 724 4022(International)
3 4
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / horrible new policy that will help them lose many customers

Kwikvin on Oct 15, 2017

It was bad enough Bank of America charged the person cashing the check $7 for every $100 On checks from a business to a person. Now they are doing it on person to person checks? Don't they know that's going to make their checks one of the most undesirable forms of payment. Basically if...

Bank Of America Corporation / deposits

Toni Brewer on Oct 12, 2017

This is my second complaint. My name is [removed] acct [removed]. I have been depositing payroll checks since April, holds have been placed since then, a couple of months I understand, but this is excessive. I have gotten ALOT of misinformation. For a few of my recent paychecks I was able...

Bank Of America Corporation / claimed money

Lekhaz on Oct 7, 2017

I filled a claim like two weeks ago about two different transactions made on my account (***8512) with the amount of $89.95 and $89.95 and the claim no is 170928110159, and those money was returned to my account, and I was issued new ATM but to my biggest surprised, I woke up this morning...

Bank Of America Corporation / checking deposits

jgonzale71 on Oct 6, 2017

I spoke to one of your representatives on the phone this morning (10/6/17) in regards to electronic checking deposits from a vendor. On Friday, 9/15/17, Check N' Go (vendor) deposited $255 to my Bank of America checking account. The deposit posted to my account on Monday, 9/18/17...

Bank Of America Corporation / account closure department

Chanman5623 on Sep 25, 2017

My family has had our business checking relationship with Bank Of America for almost 13 years. Our banking needs have been simple and our record impeccable. Out of the blue, we received a letter stating that our accounts would be frozen and closed within 60 days. There was no reason stated...

Bank Of America Corporation / payment deposit

Valerie09 on Sep 25, 2017

My names are valerie and I made payment to this account bank name: hayden parker account number: 488070012572 routing number: 026009593 I made a payment on the 08/11/2017 at 09:10 am the sum of $7300 from bank of america in tennessee. Please I need to know why the receiver hayden parker...

Bank Of America Corporation / transaction holds

Stephanie Ritch on Sep 18, 2017

My son received a student loan check for school that Bank of America is placing on hold for over two weeks for no reason. Their excuse is there is a confidentiality reason, that it's on Wells Fargo's side. Well because B of A apparently can't do their job, I went in personally and spoke...

Bank of America / Simply awful

Josephine on Sep 8, 2017

The most terrible customer service ever. Does it actually exist? How many people work for you? Two or three? Maybe that would explain why you're so slow and answering emails takes you a month. Even if they reply, it's always scripted and nobody cares about the details. I'm so tired of...

Bank Of America Corporation / edd debit card

S. L. Clemons on Aug 30, 2017

Subject: EDD Prepaid Debit Card Dear California State Senator's and Assembly Members.. As some of you may know! I am a former California State employee of the California State Senate and the California State Assembly. I am currently on Unemployment Insurance. I have a major issue with the...

Bank Of America Corporation / business banking

Hamid75 on Aug 29, 2017

I have business accounts with Bank of America. I did a payment to company 10 days ago at a branck in Dallas.", TX. The company did get the payment which is 25, 169.75 and the branch didn't do anything they destroyed my business I want to speak with some one look like no one cares about...

Bank of America / allowing checking & savings account fraud, then debit to my account without my consent

BOA Victim in Seattle on Aug 25, 2017

I filed a claim of fraud in regard to withdrawals from my checking & savings accounts which were not made by me. I filled out all the required BOA forms and filed a police report. BOA temporarily credited the charges to my account. Then their "Fraud" department reviewed my claim and...

Bank of America / interest fee even if you close your bank credit card

Manuel Cervantes on Aug 23, 2017

Bank of America - I closed my Credit Card and fully paid the balance of $566.58 on 07.31.17... Then my Sept statement just came in and the Bank is still charging me $2.96 as interest fee on my closed account... This is totally a scam to the consumers... Per their Bank disclosure memo, it...

Bank Of America Corporation / the case is complicated, give a second chance to sarah choi

Richard Choi on Aug 20, 2017

Sarah Choi, Bank of America employee, a team leader in computer programing, Charlotte NC (Down town). She is my sister, I am her brother (Hoi King, Choi). I have mental illness, I regrets the things that I did to her, it is relationship problem and I forgive her already. Please consider...

Bank Of America Corporation / pointless

Jane Eaton on Aug 18, 2017

My credit card was closed and I contacted customer service to figure out why. I was redirected many times from one employee to another one and it seemed like they didn't know how to do their job. 7 times I repeated my problem and got really tired of it. Eventually, they transferred me to...

Bank Of America Corporation / your employee sarah choi is under investigation by homeland security

Richard Choi on Aug 16, 2017

Sarah Choi might be the main person involved in Hoi King, Choi's case of Neutralization Certificate and birth certificate missing. Reason could be making real pass-port for illegal Chinese immigrant. Sarah Choi, (Oi King, Choi in Chinese translation) Bank of America employee (down town...

Bank Of America Corporation / drunken brawl

Sarah Hambleton on Aug 15, 2017

A drunken brawl occurred outside my window at 12:30 am A woman was screaming and a man was banging his fist or his foot into his truck I went outside and was accosted by the drunk women when I told them I would call the police. The night manager was sitting smoking a cigarette with a man...

Bank Of America Corporation / bank of america account no. 381023612987 with new jersey branch

Ravi Shankar on Jun 23, 2017

Hello, Please refer to the account no. 381023612987 of M/s Sterling Paper and Pulp Inc being maintained with New Jersey Branch. I'm Ravishankar B and President of the said Company. The account was established by Mr. Shanmvkhan Sree Kumar Passport No. G5839808 holding valid US VISA. I have...

Bank Of America Corporation / horrible loan officer

Daniellefc on Jun 20, 2017

I had just got turned down from a mortgage company because I didn't have 2 years of working history at my part time job. After being turned down I was curious and I called Bank of America since I have been baking with them for almost 17 years to get their feedback and see if they work with...

Bank Of America Corporation / college checking account closed for no reason

Daniel Go on Jun 16, 2017

On June 11, I opened a college checking account (a checking account for students with no monthly fee) with a check of ~$290. On June 12, my account had $175 (the other funds should have come within the next day or two). My birthday is on June 16, so my sister told me to buy whatever I...

Bank Of America Corporation / bank fraud /someone depositing bad checks...

wtf321 on Jun 8, 2017

In & around May 2017, A woman named Eboni Burntwell-Brown deposited a check in Bank of America Branch in Middletown NY 10940. The amount was for $4250. I was with her the day she received the check in the mail. She had me do diligence on the check & we called the bank it was supposedly...