Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Bank of America Corporation Logo

Bank of America Corporation Customer Service

849 Reviews

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 22 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / drunken brawl

Sarah Hambleton on Aug 15, 2017
A drunken brawl occurred outside my window at 12:30 am A woman was screaming and a man was banging his fist or his foot into his truck I went outside and was accosted by the drunk women when I told them I would call the police. The night manager was sitting smoking a cigarette with a man...

Bank Of America Corporation / bank of america account no. 381023612987 with new jersey branch

Ravi Shankar on Jun 23, 2017
Hello, Please refer to the account no. 381023612987 of M/s Sterling Paper and Pulp Inc being maintained with New Jersey Branch. I'm Ravishankar B and President of the said Company. The account was established by Mr. Shanmvkhan Sree Kumar Passport No. G5839808 holding valid US VISA. I have...

Bank Of America Corporation / horrible loan officer

Daniellefc on Jun 20, 2017
I had just got turned down from a mortgage company because I didn't have 2 years of working history at my part time job. After being turned down I was curious and I called Bank of America since I have been baking with them for almost 17 years to get their feedback and see if they work with...

Bank Of America Corporation / college checking account closed for no reason

Daniel Go on Jun 16, 2017
On June 11, I opened a college checking account (a checking account for students with no monthly fee) with a check of ~$290. On June 12, my account had $175 (the other funds should have come within the next day or two). My birthday is on June 16, so my sister told me to buy whatever I...

Bank Of America Corporation / bank fraud /someone depositing bad checks...

wtf321 on Jun 8, 2017
In & around May 2017, A woman named Eboni Burntwell-Brown deposited a check in Bank of America Branch in Middletown NY 10940. The amount was for $4250. I was with her the day she received the check in the mail. She had me do diligence on the check & we called the bank it was supposedly...

Bank Of America Corporation / claims department, and bank service

Rachelle2017 on May 18, 2017
On March 30, 2017 I made a fraud claim against my account for uber charges I did not make in California. I have never been to California at all and I did not make these charges. Well I made the claim over the phone sitting in the bank. Apparently after I made the claim the next day 2 other...

Bank Of America Corporation / someone tried to get a platinum mastercard in my name

cclarence48 on May 15, 2017
Bank of America Reference #4048792916 I call ask about this they told me to ca ill the credit bureau, I told them I had a credit freeze on my report and how could they have check my credit, than they said they would transfer me to some who could help this went on for an hour, the last...

Bank Of America Corporation / seized money from my account

Jenn in CT on May 3, 2017
I received & deposited a Wells Fargo bank check in my account on 4/24. Four days after the deposit on 4/28, Bank of America went into my account & seized my money. As monitoring my transactions on 5/2, I noticed $ missing from my account in the amount of $250. I called customer service...

Bank Of America Corporation / banking and customer service

Carriesimmons on Apr 22, 2017
My expert has been nothing but horrible for myself to the 0oint I switched banks. Now their ripping off my friend who is a disabled, veteran and senior citizen. The repeatedly fail to send text alerts, then move money for .10 cents charging him 12 dollars and some odd cents for moving...

Bank Of America Corporation / fees

Pat Souza on Apr 4, 2017
I have had a savings account with ATM card for 7 years. More recently for the past 12 months I have not used their card nor made any deposits or withdrawals from this account. But apparently they have been deducting a $5 dollar maintenance/service fee from my account every month. Plus my...

Bank of America NA / short sale process

LLHinFLA on Mar 27, 2017
My home has been in the short sale process for a year now, with 4 contracts. All buyers have walked away because of the length of the process by Bank of America to handle efficiently and in a timely manner. Repeated waiting on forms that should be easily done with a checklist. I was day...

Bank Of America Corporation / unethical behavior

Linda C. Ramirez on Mar 25, 2017
There was Hurricane Matthew that hit Palm Coast, Fl. on October 7, 20016 and my home has suffered a lot of damage. My homeowner's insurance paid me approximately $76, 000+ in three separate checks for the damages I incurred. I held on to the checks for two weeks and finally tried to...

Bank Of America Corporation / non service and other issues

mary jane xyz on Mar 24, 2017
Hi, I started my account with the Maplewood Bank, in 1975. As the banks merged, I stayed as a customer. This year, has been so horrible dealing with Bank of America. I have several complaints. I will work my way backwards. The dates are estimated, because I did not write things down...

Bank Of America Corporation / boa allowed scammer/money mule to take money from victims

dragonmom2013 on Mar 17, 2017
This review is strictly about my experience with BOA as a non-customer US Army veteran. I wish I could give them no stars at all. I was getting a shipment for a friend from overseas. My shipping agent had a Bank of America checking account to accept payments. I made a total of 3 deposit...

Renauds Countrywide Furniture / Reclining couch & chair.

Anita M King on Mar 16, 2017
Hello The salesman at Renauds Furniture in Miramichi directed us to you for a solution since he says there is no warranty after 1 year. We Purchased this set almost 5 years ago and expected it to last many more years. Both pieces are very worn and letting go at the seams. With only 2 of u...

Countrywide-Bank of America-Wells Fargo-Nationstar / Mortgage servicing - wrongful foreclosure

findthereality on Mar 14, 2017
For anyone fighting a wrongful foreclosure you really need to read this book (Chain of title by david dayen) ! We are not connected to the author in any way, but this book explains exactly what the problem is, and why most homeowners (Especially in florida) have no chance of winning their...

Bank Of America Corporation / service on ira account

Kenneth Ira Williams on Mar 7, 2017
I am very upset concerning the lack of knowledge and service that my bank representative had during a IRA transaction last year, to the point of considering termination of all my accounts with Bank of America and selling of my BAC stock. The transaction that took place was the terminating...

Bank of America / impolite staff

Jessy on Feb 28, 2017
I am very disappointed with Bank of America and especially with their service! These people should be ashamed of themselves! My friend from Germany arrived to visit me and he went to Bank of America because he needed some banking service. I was busy that day and wasn't able to go with him...

Bank Of America Corporation / teller, assistance with withdrawal and payment

Uniqque on Feb 26, 2017
On 02-22-17 I go into a BOA to perform a cash withdrawl. Need I remind you my husband had just deposited $1900 cash in my account and he banks with BOA also. I go to the teller to get the money and she says "the funds are still processing and will be available after 12am but you can call...

Bank Of America Corporation / service members civil relief act (scra)

James7166 on Feb 8, 2017
I have been Active Duty Military for over 17 years but only a Bank of America customer for a few years. I recently applied for a reduced interest rate as one of the benefits under the SCRA and was denied because I did not have the credit card before I went on active duty. I joined the...


Reply to