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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 20 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / someone tried to get a platinum mastercard in my name

cclarence48 on May 15, 2017
Bank of America Reference #4048792916 I call ask about this they told me to ca ill the credit bureau, I told them I had a credit freeze on my report and how could they have check my credit, than they said they would transfer me to some who could help this went on for an hour, the last...

Bank Of America Corporation / seized money from my account

Jenn in CT on May 3, 2017
I received & deposited a Wells Fargo bank check in my account on 4/24. Four days after the deposit on 4/28, Bank of America went into my account & seized my money. As monitoring my transactions on 5/2, I noticed $ missing from my account in the amount of $250. I called customer service...

Bank Of America Corporation / banking and customer service

Carriesimmons on Apr 22, 2017
My expert has been nothing but horrible for myself to the 0oint I switched banks. Now their ripping off my friend who is a disabled, veteran and senior citizen. The repeatedly fail to send text alerts, then move money for .10 cents charging him 12 dollars and some odd cents for moving...

Bank Of America Corporation / fees

Pat Souza on Apr 4, 2017
I have had a savings account with ATM card for 7 years. More recently for the past 12 months I have not used their card nor made any deposits or withdrawals from this account. But apparently they have been deducting a $5 dollar maintenance/service fee from my account every month. Plus my...

Bank of America NA / short sale process

LLHinFLA on Mar 27, 2017
My home has been in the short sale process for a year now, with 4 contracts. All buyers have walked away because of the length of the process by Bank of America to handle efficiently and in a timely manner. Repeated waiting on forms that should be easily done with a checklist. I was day...

Bank Of America Corporation / unethical behavior

Linda C. Ramirez on Mar 25, 2017
There was Hurricane Matthew that hit Palm Coast, Fl. on October 7, 20016 and my home has suffered a lot of damage. My homeowner's insurance paid me approximately $76, 000+ in three separate checks for the damages I incurred. I held on to the checks for two weeks and finally tried to...

Bank Of America Corporation / non service and other issues

mary jane xyz on Mar 24, 2017
Hi, I started my account with the Maplewood Bank, in 1975. As the banks merged, I stayed as a customer. This year, has been so horrible dealing with Bank of America. I have several complaints. I will work my way backwards. The dates are estimated, because I did not write things down...

Bank Of America Corporation / boa allowed scammer/money mule to take money from victims

dragonmom2013 on Mar 17, 2017
This review is strictly about my experience with BOA as a non-customer US Army veteran. I wish I could give them no stars at all. I was getting a shipment for a friend from overseas. My shipping agent had a Bank of America checking account to accept payments. I made a total of 3 deposit...

Bank Of America Corporation / service on ira account

Kenneth Ira Williams on Mar 7, 2017
I am very upset concerning the lack of knowledge and service that my bank representative had during a IRA transaction last year, to the point of considering termination of all my accounts with Bank of America and selling of my BAC stock. The transaction that took place was the terminating...

Bank of America / impolite staff

Jessy on Feb 28, 2017
I am very disappointed with Bank of America and especially with their service! These people should be ashamed of themselves! My friend from Germany arrived to visit me and he went to Bank of America because he needed some banking service. I was busy that day and wasn't able to go with him...

Bank Of America Corporation / teller, assistance with withdrawal and payment

Uniqque on Feb 26, 2017
On 02-22-17 I go into a BOA to perform a cash withdrawl. Need I remind you my husband had just deposited $1900 cash in my account and he banks with BOA also. I go to the teller to get the money and she says "the funds are still processing and will be available after 12am but you can call...

Bank Of America Corporation / service members civil relief act (scra)

James7166 on Feb 8, 2017
I have been Active Duty Military for over 17 years but only a Bank of America customer for a few years. I recently applied for a reduced interest rate as one of the benefits under the SCRA and was denied because I did not have the credit card before I went on active duty. I joined the...

Bank of America / online external transfer - no fee charge, false information by cc

dhanashree1 on Jan 11, 2017
Hi I am a new account holder in BOA, I wanted to transfer money from my BOA account to my wells fargo account. before transferring I just wanted to confirm there will be no fee charge for online transfer. on 01/09/2017 I called BOA customer care number and ask them how tomake transfer and...

Bank of America / bank of america has now made it impossible to report fraud giving carte blanche to fraudsters

EndFraud... on Jan 9, 2017
You call them to report fraud and they tell you that you have to call their fraud reporting number between Monday-Friday 9:00-5:00 (as if fraud only happens between Monday-Friday 9:00-5:00), meanwhile people are having a field day using your debit card. Then when you call the fraud number...

Bank Of America Corporation / lies

jasmine walker on Jan 5, 2017
i had interview with this company and was told by the manager at the end of the interview that i got the job and he will be moving forward with me and to expect a call from my recruiter. same day was told the manager changed his mind i never in my whole life was told i got a job and then...

Bank of America / customer service

Jocelyne Ramirez on Dec 15, 2016
I am very disappointment in the costumer service provided. Talking to a Supervisor was a complete wast of time because they did not even help with the situation. I was charged a fee twice and charged a supposedly fee for protection on fee which was ridiculous and help for nothing !!! Worst...

Bank of America / restricted orphans court guardianship account

Harris on Nov 19, 2016
I opened an Estate Bank Account in 2013 for my Granddaughter with a court Order restricted bank account for withdrawals only. This account is a Orphans Court Restricted bank account. Recently on 11/4/2016 an unauthorized withdrawal in the amount of 20k was withdrawn from the account...

Bank of America / scam of someone using your name

Weida Allen on Nov 12, 2016
I received a call stating that they were calling from the bank of America and they told me that they had a check for me. They told me that I had won 5, 000.00 from the publishing clearing house and they would need to deposit it into my back account. They also stated that they would need my...

Bank of America / false account made by the bank

Susan4 on Nov 3, 2016
No date on BoA notification. No Client number (I am not) For 2 years now I've gotten a letter from BoA "Bank of America Annual Error Resolution Notice" about a charge card that I do not have, and have never had. I've tried calling, multiple times, to the phone number on the letter and they...

Bank of America / my account was fraud and shown evidence still nothing

jenmal84 on Oct 31, 2016
Bank of America closed my account and sent me to early warning services. Early Warning gave me information to fill out. I did fill out and I did provided facts and evidence to back up what did happen with my account. I received a letter from Bank of America stating that I will stay on...

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