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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

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Bank of America Corporation Complaints & Reviews

Bank of America / my account was fraud and shown evidence still nothing

Je
jenmal84 on Oct 31, 2016
Bank of America closed my account and sent me to early warning services. Early Warning gave me information to fill out. I did fill out and I did provided facts and evidence to back up what did happen with my account. I received a letter from Bank of America stating that I will stay on...

Bank Of America Corporation / home loan refinance

Ca
CandTM on Oct 13, 2016
Around the end of August, I received a card in the mail from BOA soliciting a Home Loan Refinance. As a result, I reached out to BOA as I was interested. The Mortgage Loan officer was awesome. He took our information and explained everything...how the process would go, the estimated amount...

Bank of America / about my account being closed when I just recently opened it

Jo
Joe Mike Max on Aug 23, 2016
I opened my account on 8/19/16 and today is 8/23/16 all I did was just deposited a I think four checks in the 750.00 and one was 700.00 and now they are saying since I deposited money into my account that the checks our no good or suspicious and that they are closing my account and the...

Bank Of America Corporation / loan modification/short sale/pre-foreclosure

Ta
Tammy Inman Rainey on Aug 3, 2016
Initially in Dec 2015, my husband and I started dealing with Bank of America to request a loan modification. We were denied, of course, so we were forced to put our home up for sale. During all of this we had job loss, had to relocate for work, and forced to rent. With denial of loan...

Bank of America / business account closed by risk department

Mr
Mrs. NMK on Jun 1, 2016
We opened a business account on May 27th with Bank of America and on May 28th they closed our account. When we called customer service, they would not or could not give us any information. We are a start up company and they did not tell us that the account was closed or will be closing. We...

Bank of America / business checking account closed

Mr
Mrs. NMK on Jun 1, 2016
We opened a business account on May 27th with Bank of America and on May 28th they closed our account. When call customer service, they would not or could not give us any information. We are a start up company and they did not us that the account was closed or will be closing. We found out...

Bank of America / mortgage modification

Pa
Patricia Themaras on May 27, 2016
My father and I have been with Bank of America since it's inception and held two mortgages with them for our home. When our Home Equity line of credit reached "end of draw" it was time, after ten years time for them to start add-on the principal to our interest only mortgage. I knew thi...

Bank Of America Corporation / mortgage and foreclosure fraud

Ga
Garcia Angela on May 18, 2016
My husband passed and house title was under his name only.I had to send paperwork to have title transfer to my name 3 months before foreclosure, I never recieved letter stating next step to set mortgage assistance. I called many times, I was hung up on! Lied to no further paperwork needed...

Bank of America / an imposter phone call

Mo
Morris Ritchie on Mar 2, 2016
I received a call at my house in San Diego, California on February 29, 2016 at 1:49 p.m. from the phone number (352) 547-1676, which is from somewhere in Florida. The person, a man, represented himself as an agent with the IRS and informed me that the IRS was taking legal action against u...

Bank of America / mortgage servicing

Jg
JG Wehr on Feb 17, 2016
On 6/21/2013 Bank of America committed identity theft, theft, and fraud while processing the HAMP modification they offered us. Our account was illegally sold in an acquisition sale to NationStar Mortgage on 8/31/2013. Due to the nature of the sale BofA needs to meet with us in person to discuss a resolution. Details of complaint are uploaded below

Bank of America / not informing me of hidden fees and unknown merchant charges

Ga
Gabriel1985 on Jan 22, 2016
My name is Gabriel A. Oliver Vazquez, I've beed defrauded by this bank in numerous occasions with hidden fees on transactions in which they never inform me and I know nothing about. Got charged 2 times an amount of $35.00 in this month alone because a unknown merchant kept charging my...

Bank of America / excessive overdraft charges and extended overdraft charges

Ph
Phyllis M Grayson on Jan 21, 2016
ON JANUARY 11, A ACH for auto insurance was presented to my account I allowed the draft to be returned by not covering the funds and accepting the overdraft fee of $36. My pay roll was deposited on the 14th and once again the ACH came through for coverage. There was not enough to cover the...

Bank of America / scam about winning $3.5 million dollars.

Re
Reviewer57017 on Jan 19, 2016
Two men called today telling us that we had won $3.5 million dollars as a second place prize in a contest. The money was supposed to be being held by Bank of America. The names given us by those who called were Mike Jenson and a Mr. Lewis. They called us from 1 876 463-7305 and...

Bank Of America Corporation / cashiers check return

Ra
Rayman3495 on Dec 26, 2015
On Dec 2015 I deposited a $2300.00 teller check to my saving account in bank of America located on chain bridge road in McLean Vi and as soon as deposited I saw the money is in my account accessible to spend, after 5 day's I checked my account and I saw that the money is in my account so I...

Bank of America / claims dept.

Re
Reviewer36839 on Dec 20, 2015
I was scammed by a fake tech support company-"Ayogi Support". B of A said I had to provide proof that I was scammed because the scammer provided B of A with a bogus electronic contract with my name on it stating that I agreed to pay Ayogi $149.99 plus a foreign charge!!! B of A denied my...

Bank Of America / customer service

Pr
Proactive Margie on Nov 13, 2015
I needed to change my name after getting divorced and add my daughter-in-law to an account that my son and I were on. I can't believe how difficult Bank of America made it. First I went to an office while I was 45 minutes away from my hometown and they stated that I have to call...

Bank Of America / property claims department

Ba
BarbaraJo69 on Nov 9, 2015
Chronology of contact with Property Claims Department *September 19, 2015: Check for Recoverable Depreciation received from our Insurance Company (ASI Lloyds) dated 9/17/2015 *September 23, 2015: All forms needed by Property Claims and the check sent by overnight priority mail sent to...

Bank Of America / holding of voided funds now 4 days

Sh
SharAnn1 on Nov 3, 2015
AAA VOIDED a debit charge for me in the amount of $1257.00 on 10/31/15 at 4pm. Today is 11/3/15, all debits & credits have finished processing with the exception of the VOIDED transaction. Transactions that I purchased yesterday on 11/3 are done. Money they owe my account, still have not...

Bank Of America Corporation / mortgages

Re
Reviewer42663 on Oct 28, 2015
Short version, needed to get out of the Mortgage. They offered me a Deed In Lieu. Then they denied it because an unknown third party had filled the backyard with junk. Denied my short sale for same reason. I live in TN, I cannot afford on a widow's pension to fly to CA to unload garbage...

Bank Of America / wire transfer

An
anamika007 on Oct 19, 2015
Recently I got scammed and transferred money from my BOA account to Account name :Imran Hoosein Account # 291019155616 Zip code # 27025 Routing number # 026009593 Bank name # BANK OF AMERICA Address: Richmond, VA 23261 Made two transactions: $ 1468.84 and $ 155.20 = $ 1623.44 The bank...

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