Balboa Press
Reviews and Complaints

1.On 14 July 2023, I paid an initial deposit of $1,642.60 and formally entered into an Author Agreement with your company.

2.On 27 July 2023, due to a complete lack of trust in Balboa Press Australia, I exercised my right to cancel the Author Agreement, as per the agreement's mutual cancellation clause.

3.On 14 August 2023, an exorbitant sum of $1,542.59 was unilaterally deducted from my bank account, despite my written communication of the cancellation.

4.I transmitted a formal letter regarding the cancellation on 15 August 2023, to which I received no acknowledgment or response.

5.On 12 September 2023, I was notified by Balboa Press Australia that a refund ticket (RFND-160001) had been generated for my case, and a refund specialist would make

contact for further updates.

6.Shockingly, on 14 September 2023, another unwarranted withdrawal of $1,542.59 was executed from my bank account, in direct contravention of the refund ticket's existence.

They did absolutely Nothing and yet they took out $500.00 for cancelling the contract.

Absolutely disillusioned by the manner in which this situation had been handled. they kept me waiting for two months before refunding my money less $500.00.

Oh well... they well seduced me... and stole 15k upwards off me...for unchartered work... promised yet not carried out... Donald... I've sent many messages too asking for the 15k that they have withheld back from for 2 years,,,,,

Never ever have received any royalties from Balboa! They are a total rip off. They are still trying to get me to advertise my book, however I don’t trust them! A complete rip off😡😡

Balboa Press are cheating authors. I wonder how long they are doing this kind of filthy business by fooling writers from the entire world.
I am a victim. I published a book with them one year back. Till now not a single copy sold by them although they claim to have 32, 000 + selling points worldwide.
They carry on their business by employing people at call centres who keep calling you to siphon cash with fake hope & promises.
Balboa Press is supported by Hay House to carry this dirty job. I have so many e-mails & [censored]s replies from them.
My only advice is that everyone reading this message please transmit to other people as much as you can so that you can save your money in this period of pandemic. At least by informing others can save them from the traps of these institutions...

People- We have all been scammed by this rip off company. I tried posting something on Hay House Facebook about them having a relationship with Balboa and it immediately removed. The got this bogus message that due to a high volume of messages they could no longer provide me support. Then called them and addressed my concerns with them. Said they would get back with me. Just like last time I reached out to them, they will not. Please don't let your friends get scammed by this outfit in the future.

Oh my goodness!

Reading all the complaints including the last one is like reliving a nightmare.
I believed because Louise Hay's name was associated with Balboa it had to have credibility based on her values. WRONG!

This company trades on peoples emotions. I wrote a book, bought a package, (in my case the second highest) and spent the rest of this year trying desperately to either receive answers to my emails or find out about royalties and when they're paid. Nothing! After just on a year, I've received ONE royalty cheque for $10.55. When I asked them over and over and over again what this related to I was ignored - with of course the exception of continual sales calls to upgrade if I wanted answers. I've had many, many friends and family order the book, talk to me about it and refer it to others who have also contacted me. So I know there have been sales.

Today I did something I have never in my life done, or even thought I'd do - - I recycled my five Louise Hay books, - - not to a second hand store but into the dumpster!

If this company, to which Louise Hay supports with her name, is reflective of her principles and values then her writings are as insincere and false as Balboa itself. I have and will, continue to shout it loud and far, just how deceptive this company, and by association, Louise Hay is.

It's so very obvious my post will have Balboa employees retaliating, but those of us who have been through this sham of a publishing process see through your anonymous keyboard protestations and attempts to denigrate our views. You are the trolls, not those of us who have actually outlaid large sums of hard earned money in an attempt to realise a dream and been bitterly disappointed in the actual process. It's not the sales, or lack thereof as some Balboa staffers have crudely suggested in other posts, that is the most disappointing, but the dismissive way in which we are treated once you have our money. Shame!

I doubt I'll ever see royalties, but I will continue to very publicly voice my warnings to others who like myself once believed in Louise Hay, her writings and anything connected to her name.

Gayle Glogoski (for those of you who doubt my sincerity and disgust!)

Several years back, I submitted material to this company and once the got the money, I was then told that my book because it was a true story had to be changed to make sure there were no liabilities. People named had to be dead or give permission for their names to be used. Everything printed was based on court documents and real court experiences which named parties involved. I questioned them about accepting the material, reviewing the material and then accepting payments to get the process started and suddenly it did not fit their criteria in its current state. When I told them that to change the information it would no longer be a true storyline and would change the entire story content and direction. then I had to get permission for the lawyers that handled the case to refer to them in the book. At that point I informed them that everything was a matter of public record they still wanted me to make unnecessary changes. I decided that I wanted a refund and cancel the intended service. they refused. I then filed a written notice to them for the refund gave them 20 day to correct it. they failed. i then filed a Fraud Claim with the banking institution and the Bank refund the money with-in ten days. I later filed a complaint with three States attorney's consumer affairs divisions and reported this matter to several BBB. Since that time they have contacted me with all kinds of offers to publish with them and telling me the people that were employed at that time are gone and no longer with the company. I intended to file suit if the banking failed to come through. The fact is, they want you money, take your money and then fail to provide the services by hiding under the terms of a contract that can be challenged. That called Deceptive Trade and or Deceptive business practices violation which is both a State and Federal violation. Just because there is a contract does not mean Deception and breach of contract does not exist. this company will Fraud you if given the chance, but you have to stand your ground and not allow yourselves to be come the victim.

I have started to edit but not finalised editing. I have not signed any papers for any final editing. I have paid for printing publishing and marketing.
I just need my money back. $30, 000 of it
I am definately not going on with Balboa press
I have been coned and my bank savings are just my pension payments.
So lets get my money back for nothing.

I recently published a book with Balboa Press
I'm complaining about the press release that I purchased from this publisher. They are a rip-off!

I've purchased the web-optimized press release believing what was advertised: that the press release is written by a professional copywriter, and optimize it for web search by selecting relevant keywords. Unfortunately, I was appalled by the very poor quality of the text that I received. Despite providing a lot of relevant information in the questionnaire they asked to complete, the press release was bland, unenticing, and contained many mistakes (the initials in the headline weren't capitalized, some choice of words had a negative impact on readers and other problems). I could also only select one keyword and not keywords as they claimed in their ad.

I had to ask my editor to revise it in order to have a good press release. He did a marvelous job, but I had to pay him too on top of the $1, 000 sum that I paid Balboa Press.

Secondly, I asked for a refund because the press release that I've been provided isn't worth the amount that I paid for ($1000). The marketing rep sent me the clause that states that once I approve this service I'm not entitled to any refund. Not only did I receive an amateurishly written press release, I had to pay the editor for revising it and I'm not entitled to any refund!

I also don't receive full answers from employees at the company and need to ask the same questions time and again. I asked for help from the customer support but they sent me back to the same person who isn't responsive. Moreover, I checked and all the places that my press release was posted were "clips" that weren't even searchable which made them totally worthless. No one could find them.

I'm very frustrated and upset because this is an ongoing problem for quite a while.

Thanks for your response in advance.

Best regards,

Shoshi Herscu

I agree, I've had the same issues. The problem is that they are run by Author House, Author Solutions. If Hay House is going to put their name on it, they should run it.
Debbie S