Knetbooks / GB Rentals Customer Service


GB Rentals, LLC

2373 Palumbo Drive
United States - 40509

Customer Support Phone Numbers

Mon8:30 AM - 6:00 PM
Tue8:30 AM - 6:00 PM
Wed8:30 AM - 6:00 PM
Thu8:30 AM - 6:00 PM
Fri8:30 AM - 6:00 PM

Knetbooks / GB Rentals Complaints & Reviews

Knetbooks / terrible customer service

Jan 08, 2018

I ordered books weeks before my semester would begin and wondered why there weren't showing up. My credit card was charged and I tracked the package to find out mid shipment it said to send back to Knetbooks. I contacted them and they said they didn't know why and I needed to contact UPS...

Knetbooks / The worst company ever!

May 17, 2016

Ordered two books from Knetbooks and all the books were in a terrible condition, they had this strange old smell and were dirty, some books even had some missing pages!! I contacted customer service and told them that I want to return everything because of the poor condition and they... / They sent us penalty for $200

Aug 09, 2015

I have two kids, who study in college and high school. The prices for the textbooks are very high and we have decided to use the website We rented and returned all text books on time. And there were no problems at all. But recently we got the email from the rep, who... / They overcharged me for the delay

Jul 16, 2015

I took couple of books from the company I forgot to return these books one time, and they sent me the notification. I returned the books two days later, and the rep told me that they wouldn’t charge me for the first time. I was happy, but when I checked the... / They didn't return full refund for the books, which were out of stock

Jun 18, 2015

I’m a student and I have been scammed by the company I booked couple of books through their website and paid the whole sum at once. I waited for the books, but after 4 days I got the letter from the owner. It was mentioned that 2 books were out of stock, so they... / Poor Customer Service

Jul 29, 2013

While this service does what it says, it's customer service will take days if not more than a week to get back to you about a simple inquiry. Also, what one service rep tells you another rep might deny, so be careful if you use this service. I for one will not be using them again. Too much frustration!!!