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Bigger Books Complaints & Reviews

Bigger Books — shipping

Ordered my book on the 9th of September, didn't arrive until the 24th. Paid for higher priority shipping as they give that option, not knowing that it was a scam. Promised date was the 15th with that extra payment on shipping (almost $10 extra). I emailed multiple times about my refund on...

Books  · Oct 01, 2019

Biggerbooks.com — fraudulent practices

After reading many reviews that sound a lot like what I am dealing with, I have a feeling my situation will end badly. I am going to say now that if I don't have the book next week I not only plan to file a BBB complaint, I will also be filing a banking fraud complaint with their credit...

Paulsboro Books  · Jan 10, 2019

Bigger Books — book order

Run as fast as you can away from this business. I ordered a book from the company and was immediately charged for the book and shipping. Two days later, the company advised me that it did not have — and could not get — the book I ordered. The company then refunded the price of the book but...

Omaha Books  · Dec 18, 2018

Biggerbooks.com — ordered new book, was sent old - 2+ weeks after returning & still no refund!!

Biggerbooks.comUpdate 9/12/18 Biggerbooks.com received the return of my college algebra book on 8/27/18. It has been 16 days and they still have not refunded my credit card! Two days ago, on 9/10, I called & waited on hold 29 min before a rep finally answered & told me she is sorry but there has been a...

Wichita Falls Books  · Sep 12, 2018

Bigger Books — textbooks

Bigger BooksI placed an order for a textbook I needed on 8/25/2018. I paid extra for 2-day shipping as I needed the book before my exam. It is 9/11/2018 and I haven't received my book!!! I have tried to chat with them and the First Lady ignored my message and closed out of the chat. Which I have a...

Houston Books  · Sep 11, 2018

Biggerbooks.com — worst return policy

Bought a textbook from www.biggerbooks.com and had the worst time. They promised fast shipping and when my order did not arrive I asked about my order status and they claimed that order was shipped. Then I asked for a tracking number and got another empty promise. I contacted their support and...

Books  · May 09, 2017

Biggerbooks.com — item not in condition described

I ordered a new book from them and received, after a pretty long shipping time, a clearly used book with a cracked dvd in a broken case. After several attempts to contact them I finally got a note that they would take a return. This is a college text book - if I wait for anotuer book to...