Badoo
reviews and complaints

I paid my £5.99 to activate my Badoo Premium account this morning by credit card, I got confirmation of the payment going through but my account won't activate to premium it's just the basic account. I have proof via credit card online statement that the payment went through.

I was blocked after someone reported MD I didn't do anything wrong. Pls I want to be unblocked. Badoo is a social site people should not just be blocked for no reason just because someone reported them.
I get on Badoo to make friends and now that is taken from me just cause someone reported me? Not fair. Number on the account [protected]. Pls resolve.

Just noticed I am getting charged 2.99 a day from "badoo 7273 ca san francisco 50 california st 15us" I have never downloaded this app much less subscribed to anything on it. I believe this to be fraudulent charges. I have never received even a single email from them/it. Please advise with any information you have regarding this or where this may be traced to to find source. I can't get access to this to cancel it... Need a resolution.

I opened an account with badoo with the email address s. [protected]@gmail.com. I verified it, I became a premium member, I bought credits and Badoo decided to close my account after a few hours. I understand they can do that but I asked for an explanation and the only thing they said is that I broke their terms and conditions, no evidence, no proof nothing. I said to them that if they want to close my account without any reasons they can do that but I want to be refunded the money I spent on their website for nothing. As far as I'm aware I didn't do anything wrong, they closed my account after I spent money on it that sounds like a scam. I don't care if they keep my account closed, I want a refund.

Hello I was online now and chatting with people and the next thing my account is blocked saying I'm using a Badoo commercial that I don't even know what it means. My email is [protected]@gmail.com

I will like to know if my account is. Block does that mean its default or delete. Because known to be I want to delete my account from badoo. Using my phone number on my Facebook account. This is to times. I have try many time to reach out an I still getting text in my phone on the badoo app. If my account is blocked why am I still recovering text from any one on badoo. That means you got my picture on badoo. And my information personal details. And no way I can delete my account or recover any personal information of your site badoo. I will like to take down all pictures an information about me on badoo. Data!

I took the decision to subscribe to badoo yesterday and used my bank card to pay for a monthly one £18.99. Today, having checked my online banking I saw a second transaction that I never authorised £29.99! I'm very disappointed with your service, as I trusted you my bank details and I have regretted I did a subscription with you! I expect nothing less than a full refund please!

I don't know if i did register by mistake in your app, but i don't want to have any account. please delete any info about me ASAP

Hi,

I have tried contacting you through your email address support_en@corp.badoo.com but it returns a server error:

"A delivery loop was detected which causes this email to be undeliverable."

I am disputing Invoice 63MrfjQJHfZ5xlEOts charged to my Paypal account for 29.99 which I did not purchase.

Please contact me as soon as possible to resolve this.

Thank you

Jim

I was blocked based off a false report by someone I blocked. I been on this site for a long time now and never have I violated any guidelines. I'm always respectful and modest

I have been on badoo and a premium user.badoo can go through my bio and see how much I kick against indecent chats and all sorts. I have been blocked for hate speech just because I declined nudes and sex chats from make folks and they seek revenge on reporting my page and badoo haven't as much sent a warning message or even verified but blocked a long time user who have kept the terms and conditions . I feel that's unjust and please kindly look into this and restore my page as I have made meaningful friendships and been socializing without any sort of negative intents.p will anticipate your kind actions to restore my page .thanks

I received an email today (5/8/2020) saying some 33 year old girl wanted to "chat" with me (FRAUD). I am 51, woaw how lucky am I, a 33 year old will now ruin my marriage (Sabotage) because Badoo created a fake dating account to make it look like they actually have more members than they actually do using my information (ID THEFT) and pictures (WIRE FRAUD) without my permission. I locked down my Facebook account and access with the specific INTENT to precisely prevent the theft of my information from happening. I contacted them via my profile to complain and demanded they not just remove my account, but delete my account and info. I received a reply asking for a copy of ID papers to prove the account was mine (BLACK MAIL). I proceeded by deleting the pictures myself using the provided link in the first email and added new pictures with big letters saying "FAKE ACCOUNT", "IDENTITY THEFT". I hope they get the message. I am a dual citizen, U.S. and France.

This is a complaint on Badoo or Badoo.com. I am reporting them for their racist online dating policies for labeling female users as rude or abusive when they refuse to connect with predominantly latino users. They also allow for the harassment of female users by Male users and financial scams. There are many online dating sites and this one based in England should be avoided.

Hi,
Today I wanted to buy premium for a week but badoo automatically chose the 'premium forever' option and I was charged a considerable amount of money from the account which I did not intend to pay. I wrote to your technical support with this problem but they do not want to help me although I used the application after buying it only for check if I can cancel it somehow, please help.

They said I violated their rules which I agree it was a mistake.
Somebody was talking about business with me, I wouldn't have replied the person but I did and I was found guilty. Please unblock my account its past 90 days. I am suppose to be unblocked because it's more than 90 days. My account is still blocked. The email associated with my account is [protected]@gmail.com Thanks

please help me please thank u

Hi there my account was blocked after sending pictures to a girl... She gave me the wrong impression and now I'm blocked... The account is linked to the following number: +[protected]
Please unblock my account as I was given the wrong impression thanx!

I tapped on something by accident and then pressed home to exit the app.
On doing this I spent on credits I didn't wish to purchase.
The credits are on my profile and I have no intentions of using them.
Is there anyway I could resolve this in an amicable way without escalatin

I was charged £43.99 for a Badoo Premium subscription service. I started a three week trial dating from 2nd September 2020 and was then charged on 19th September - before the trial period was over. I had planned to cancel this free trial before the trial was due to end, but this opportunity was not given. I immediately deleted my account upon realization of the charge and contacted customer services to ask for the charge to be reversed.

Funnily enough, I have received no emails regarding the start of a free trial period, no emails to say that I was in a subscription service. None of this. However, I have received countless emails asking for my email to be confirmed - suggesting I did not even have a confirmed account throughout this 'subscription'.

This company relies on such deception tricks to survive. Even upon receiving the charge, I was unable to see any information about cancelling this subscription service because my email was still 'not confirmed'.

I deleted my account before the free trial period was over which means I did not use Badoo Premium beyond the free trial. This invalidates the transaction and makes me liable to a full refund.

I have attempted to contact customer services but have received nothing but a guy spouting their terms and conditions with a very clear attitude on why the service is designed this way.

I am requesting the refund for which I am owed.

Badoo deleted my accounts as putting the allegation of duplicate profile. Without any intimation/noticed badoo blocked my accounts and also my emails. If there there is an issue it can be solved at the side of user.
The treated me as criminal. Now I am depressed to lost my friends on badoo. Badoo is not replying my complain. Just they sent me an email to inform we blocked your account and its final decision. It is completely unjustified