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Badcock & More

Badcock & More review: Stereotyping, racism

S
Author of the review
5:24 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I had went to buy furniture but was trying to do it whereas I could apply good credit to my credit, so in other words split it up in buying. I lived out of state, I was just in state visiting and caring for my parents. I wanted to see if I could get a contract written to lock in some prices and mail the payment back, not even wanting to take the items b/c I couldn't at that time, I even advised the sales person that this was just a question. I had planned to mail the bulk of the money. She became nasty, gotten a little loud, saying " I am not going to do anything to get fired, for you, I am not going to lose my job, you need to buy at a store near your home and you don't even have a home." I don't know where she got off that I didn't have a home, but she claimed she said that b/c I am also military. But, I asked her a simple question and if she couldn't have done it, I would have been ok, she had poor customer service skills. There was also a false statement on my credit and all that they had to do was let me get proof but the manager tried to hide behind that, he didn't ask, how can I help, can anything be resolved on my behalf, what is going on, he just went on her side and asked me to leave the store. I have a medical business also in that area, but they stereotyped me I assume as couldn't afford it. They lost a business.

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Badcock & More is ranked 48 among 291 companies in the Furniture Stores category