Menu
Write a review
File a complaint
Aztec Car Rental Profile

Aztec Car Rental

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
M
10:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aztec Car Rental fake body damage

My car dealership referred me to Aztec Rent-a-Car for a loaner car. When I returned the car, the clerk noticed minimal damage on the back bumper consisting of a small ½” x ½ inch patch of black paint missing. I mentioned to her that it was negligible and was likely there prior to my using the car, it could heve been repaired with an indelible marker. The clerk seemed a little 'off' mentally.

I recieved a bill for $677 and I was shocked! There was a repair estimate done by Branning Auto Body for $483.00, and a ‘loss of use’ fee for four days for an additional $124.00. They repaired the car without my knowledge for a total cost of $ 677. There were no pictures taken. This is obviously an absurd cost for such minimal damage!

I spoke with representatives at Aztec numerous times expressing the outrageous cost to repair the minimal damage to the car and the ‘loss of use fee’ but they wouldn’t negotiate and ignored me.

It is my understanding that Branning Auto Body owns Aztec Rent-a-Car, or that they are partners. They are located at the same address, 98 Crow Rd Freehold, NJ. There is obviously a conflict of interest here! The fox is obviuosly guarding the hen house

In any event, Aztec reported this non-payment to all the credit reporting agencies and now my excellent credit record is scarred and has given me difficulty obtaining reasonable financing!
We agreed on a fee of $300 to settle however Aztec wouldnt take a check and wouldnt give me a signed reciept for $300 cash. Theyre real crooks!

I believe that I was charged unfairly by Aztec-Rent-a-Car and Branning Auto body.
I am requesting to have this resolved for a reasonable cost to repair the car and to have Aztec Rent-a-Car immediately have this deleterious information regarding my credit resolved with all credit reporting agencies.

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
L
L
Lyndsey Warn
Parkville, US
Send a message
Aug 10, 2010 4:33 pm EDT

Aztec Rent a Car Cahedral City, Calif. ARE CROOKS.I returned my rental car to ANTHONY (supposed owner)PAID the total in CASH $608.00 Plus they charged my credit card the same amount.Left MANY messages.Thay WON'T return my calls and Won't return MY MONEY.DON'T DO BUSSINESS WITH THEM!

Aztec Car Rental Reviews and Complaints

Looks like Aztec Car Rental has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Overview of Aztec Car Rental complaint handling

Aztec Car Rental reviews first appeared on Complaints Board on Jul 8, 2009. The latest review fake body damage was posted on Jul 8, 2009. Aztec Car Rental has an average consumer rating of 1 stars from 1 reviews. Aztec Car Rental has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Aztec Car Rental Contacts

  2. Aztec Car Rental phone numbers
    Click up if you have successfully reached Aztec Car Rental by calling (760) 341-1995 phone number 0 0 users reported that they have successfully reached Aztec Car Rental by calling (760) 341-1995 phone number Click down if you have unsuccessfully reached Aztec Car Rental by calling (760) 341-1995 phone number 0 0 users reported that they have UNsuccessfully reached Aztec Car Rental by calling (760) 341-1995 phone number
    Click up if you have successfully reached Aztec Car Rental by calling 760-837-1900 phone number 0 0 users reported that they have successfully reached Aztec Car Rental by calling 760-837-1900 phone number Click down if you have unsuccessfully reached Aztec Car Rental by calling 760-837-1900 phone number 0 0 users reported that they have UNsuccessfully reached Aztec Car Rental by calling 760-837-1900 phone number
  3. Aztec Car Rental address
    73960 California 111 #6, Palm Desert, Palm Desert, California, 92260, United States
  4. Aztec Car Rental social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 26, 2025
Aztec Car Rental Category
Aztec Car Rental is ranked 110 among 110 companies in the Vehicle Rental and Leasing category