$70.80 charge
I'm a female 76 years old, but use my computer to pay bills etc. My Norton Antivirus expired, and I do not have
the funds to renew. I accessed AVAST which I found out is free of charge, and when they offered renewals for
a very small portion that any other would be I agreed to pay in advance for renewal, and used my credit card.
I just found out a charge of $70.80 went thru for HQ.NET. and that, I did not authorized. What scam is being
used?
I will not have the monies to renew my 89 year old husbands prescriptions.
Replace my money back to my bank account, as that was not something I authorized.
Elaine I. Davila
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent billing
Recently I selected a website that appeared to be the Avast Anti-virus Software site. It indicated that I could purchase the Home Editon with one-year support for just over $12. I selected this option, entered my credit card info, etc. Then noticed that I was being billed for the 3-year support costing over $52. I was then instructed to click on a link to download the software. The next screen presented showed that I could have downloaded a free edition of Avast. Had I known about this in the first place, that would have been the option I would have selected. I later discovered that it was Software-HQ that I had ordered from - info shown on the website was misleading. They will not answer phone calls. They did respond to my email but did not address my complaint. Instead, they said my membership fee that I apparently had signed up for (unknown to me) was non-refundable.
scam and cheating
I purchased avast spyware on two occassions i did not receive. I contacted avast by email said they said they had no record of it. I looked at bank records and the first time there was no payment taken from account. The second time there was twice the amount taken. Is this ripoff or is this a pirate!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a debit that was taken out of my bank account without ever purchasing your software. How a company can take money from me without my permission raises the question, how did you get access to my account in the first place? Please refund my $99.99 immediately!
I posted a few days ago Avast is stealing money. I contacted Avast and requested a refund over a week ago, They stated 7 days maximum for a refund. It been over 7 days, no refund. BEWARE all and cancel your subscription immediately.
Transaction description DRI AVAST Software DUBLIN 2 IE for RM109.00 dated 22.4.2023.
The amount was transacted through my May Bank credit card no. [protected] under name A H PONNIAH on 22.4.2023
I have not renewed and neither avast for the above. I have no invoice to add copy.
Kindly cancel the transaction and refund the monies to me.
My Credit card has been debited with $64 56 to Dri Avast which is not by my approval.
You stole the money of £80 out of my bank.
I only have a pic and an iPhone.
I have emailed you since the 28/3/23.
I can’t get it to work and I’ve demanded a full refund,so why are you ignoring my request ?
Já que paguei quero o vosso serv
In February 6,2023, $ 82.67 was taken out on my account without my permission. I would like to have my money back. I will be filing a complaint against this company.
Jacque Waller
i was charged 16.777 OMR(43.64 USD) on 24 january at DRI*AVAST software DUB .i did not request Automatic renewal of service despite that ,,they charged me.
In reviewing my bank statement with PNC Bank I found a charge of $106.24 with transaction description of "RECURRING DEBIT CARD XXXXX DRI8AVAST Software avast.com/o MN"
I did not authorize the charge and did not order any software or anything else from DRI*Avast.
Monday I am calling the NY Attorney General and contacting AARP.
I am a senior citizen and feel I was taken advantage of.
In October you deducted $92.86 and the same amount in November, and maybe even in September. I thought my bank made an error. They didnt.
I want a refund and please cancel my Avast account.
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