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Visions Electronics
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Visions Electronics Complaints 140

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11:39 pm EDT
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Visions Electronics breaking their own policy

Another rant.
I purchased a product from Visions Electronics and took it back to get my refund as I was not happy with my purchase. It was the 9th day of their 10 day return policy.

I went in and every guy in the store comes to the front to intimidate me and convince me that I cannot return the item as it was opened (no c*** buddy, I had to try it out) and that there was nothing wrong with it.

Fighting tooth and nail, the jerk(s) would not take it back saying they cannot. So, I just took it back and was peed off. So, I made the complaint know to their head office and they did not really give a c*** and said "what do you want us to do"? Well now it's too late the 10 days are gone, so I complained on a site just like this one, and after a year they still wanted to talk. I said piss off pretty much, that I will never ever shop there again and will tell others of the BS the way ALL staff treated us and actually belittled us and not abiding by their own policy...10 day return.

Here I find out the flaw with this Visions company, they pay commissions, the ultimate destroyer among staff (competition) and with patrons, lie to keep their profits, this is a given as the old Classic style of running a business, this style will cause so many dissatisfied customers that it will cause them to spiral down the toilet one day.

I now shop at Best Buy and never looked at Visions again. This is the Lethbridge location and they called me a year later saying they were under new management...yeah, better start hiring the talent then, people that give a ### and put the customer first, because without the customer, they paying customer, they cannot ...well make that extra profit.

I have spent hundreds at Best Buy since and I wanted to share my history with these A-holes, the guy that refused my return, he will have to deal with his attitude if he wants to not be in these situations any more. As for me, I would have went back and bought again, but the way this 'crew' treated us, no f'in way, they are the ones who do not realize that repeat customers are they pay cheques, what comes around goes around or you might say...live life with balance, keep it simple...be nice, it's like paying it forward...it make you feel good and the person you just paid for! How nice that would be more often, does it have to be so tough out there?!

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Ernie Erwin Domingo
Regina, CA
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Jun 22, 2014 5:04 pm EDT

Salesperson at Rochdale Branch are so rude and arrogant. Hangs-up the phone and make you feel that you are insignificant..

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cylo
Edmonton, CA
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Jun 16, 2014 9:53 pm EDT

Thank you for this information. I will never buy anything from these dishonest crooks.

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Visions Electronics bad installation

this is the worst place to install anything in your car they don't know how to install a simple radio and if you install something else with the radio forget it they gonna f*** everything inside your car I have a nice nice sports car with corvette engine I pay 6000$ for a radio one booster and 4 speaker I expect something good first thing the speacker was not enough strong I blow one the second day and the booster was not hook up properly left was right front was back. the basic sic anyway to make a short story I have to go back there like ten time to fix booster .xm radio onstar antena .speakers they f*** my interior pillar break my speaker grill I got a bad sound like wire toutch steel amplifier still make this bad noise after 2 visit ect ect too much to remember sic the menager of the install KURT hes ? not good on service after sale not good to install nothing and a a...the last time I go there I tell him I don't want to go there again and fix it I got something else to do on my holliday he was arrogant the ten time and more I go there he promise me a lot of thing because I got a lot of problem never give me thing he promise install my systeme in marsh and I the last time was December never again and on top of it they go make a road test I don't know why they make a lot a lot of kilometer with my sports car and they beat the hells of it my car is not the same now I want to know how to suit them now for all the trouble they cause to my car but im not from here and I don't know how to do it [protected]@hotmail.com thanks to read me and don't forget DONT GO THERE

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Visions Electronics service attitude

bought a bookshelf stereo system, had for one year, spent 8 months of that year going back and forth to Visions for repair of the receiver, last time I got it back it worked for 5 minutes then failed again. this issue involved 3 different stores the one a I bought it from, the one I was told to take it to for repair and the south side store that I was told had the "big" manager that would take care of the problem. to add insult to injury one of the speakers developed a problem and I took it in for repair, got it back while the receiver was still being repaired, so did not use. decided to hook speaker up to a different stereo, surprise surprise ... they gave me a speaker back, but not the one a gave then, it is either older or newer who knows but the face plate is not the same. I have in the past brought in excess of $14, 000 worth of product from Visions needless to say not another dime EVER. if you are thinking of dealing with Visions let me aid you in dealing with them one service issues, don't. just save yourself the aggravations and throw what ever it is in the garbage, how's that for a customer testimonial

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Visions Electronics sells used tablets, without letting customers know.

Salesman from this store sold me an Asus Transformer at St. James in Winnipeg. He told me he's going to give me a good deal for this tablet. In their website, this particular tablet is on sale for $348.00, after checking their computer, he said he can give me this tablet for $295.00 but I have to pick it up in their Regent store because they ran out of stock. So I agreed to purchase the said tablet, eventhough I have to drive up to their Regent Store. I was told also by that salesman that they will only accept cash or debit, as payment because the price he said is below cost. But I told him, I dont have enough cash and I have to use my visa card. Then he told me I can use visa but he will charge me another $5.00 for the transaction fee, so I agreed. After I made the payment, he told me that this is going to be a final sale,
that I cannot return it nor exchange it. And the final sale is all stamped in my receipt. But knowing that this is really a good deal for me, I still went ahead and picked up the [protected]@ Regent Store.
As soon as got at the store I handed my receipt to the saleslady, she got the tablet and gave it to me.
As I was opening the box, it looks like its not new, so I checked the tablet also, sure enough it is not new, somebody has used it, there were pictures in it, email address of the previous owner, facebook account, etc. so i was so stunned, I showed it to the store manager and ask him why he gave me a used one and his answer was " they only have open items that were in stock". I told him right away that I wanted my money back. Then he told me to go back to St. James store if I wanted to return it. When I got there, the sales manager told me right away that there was a miscommunication. So he called the salesman that sold me the tablet. The salesman told me, he can only do 2 things, eiheir return the tablet or keep the tablet and he can reformat the tablet for free. I was so upset. I told him the issue here is he sold me a used tablet for a brand new price. I wasted my gas going to pick up the tablet back and forth and he wasted my time as well. And they were not apologetic at all. This is the last time that I'm going to deal with this Store.

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Company information: Visions Canada 2930 32 ave NE Calgary, Alberta Canada Visions.ca Here is my story ..   My LC52LE810U has what happens to look like "blemishes" when there is a grey or similar color background using my computer as a display or the TV picture has similar color background..there are about 4 regions on the display that show this, some...

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Visions Electronics cell phone contract scams

Coincidentally my boyfried had also signed up for a cellphone contract through Visions. He was promised a gift card if he signed up for a two year contract and was also sold an opened phone. He was told it had only been opened in the store and shown to another customer. They had a lot of weird problems with even activating the phone and it took a long time. After he signed the contract and left the phone never worked and he never got the gift card either. He tried to resolve the issue with the store and they would not do anything! When he got frustrated they told him to leave- The phone never worked to recieve calls or dial out and he tried at least to cancel the phone plan through the provider- They refused saying that the phone had been used more than 30 minutes already?How would that even be possible? Part of the deal was also that the phone would be free if he signed a contract and there would be no connection fees. Shortly after a bill came from the phone provider billing for the first month of the plan and 35.00 connection charge as well as $150.00 for the phone. We faxed a copy of the contract over to Solo Mobile and they said that it was not legitamite! At the most recent check he is still being pursued by the phone company via collection agency and never used the product! Please Please spend your money somewhere else...Smiles

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WTFBBQ
GP, CA
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Apr 29, 2012 2:43 pm EDT

Also, solo would track the sim cards usage. not the phone itself so YOU went over 30 minutes you nub

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WTFBBQ
GP, CA
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Apr 29, 2012 2:40 pm EDT

none of that happened. you dont get the gift card on 2 yr contracts. ... and wtf how would solo say it was legitimate. obviously it was. you were there werent you?

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Visions Electronics lame game

On boxing day 2010 I went to the Surrey visions store to get a Blu ray home theatre advertised in their flyer. I phoned them in the morning to get a confirmation that the product was in, and I had phoned the day before. All was a go. I was outside of the door when the store first opened, and first to get in. I asked for the advertised item and they said there were none they had sold out. this was the first day of the sale! Finally after arguing for 30 minutes or so a manager came out with a home theatre system and said it was lucky for me they had just one left.(in the morning right after they opened and I never saw anyone else leave with one) I asked the manager why the box looked like it had been opened, and he said that he had opened it to check that it was the system I had asked for. ok- So next question was that I did not see the Bly-ray logo anywhere on the packaging and it was not exactly as pictured in the flyer. The manager was pushy and said that was probably an old picture. He carried the big box out to my car and assured me again that it was a bluray player. I got home set it up and tried to play a bluray disc- It would not play!Within ten minutes I was on the phone with the store. They told me then that the ad was wrong and that they had not had time to print a correction. If I wanted a bluray player it would be $200 more plus tax!I of course got very upset and went to the store right away. As soon as I got there the manager told me not to cause a scene before I even said anything! Basically I talked so loud that after an hour and a half he produced the appropriate system(which I heard them telling other customers that the item was out of stock) and told me if I wanted to trade for It I would have to pay the difference. I waved the flyer in his face and people began to gather around listening. As soon as that happened he quickly agreed to give me the bluray for the advertised price. My question is- How many Vision's employees does it take to tell the truth? None because they aren't capable of it! Remember shoppers; read the lines, over and under, and in between. Get it in writing, you have nothing unless it is- and even then if it is Visions you are dealing with you still might not have it-

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sold out always...
CA
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Jan 30, 2012 3:04 pm EST

It happened to me twice already, same situation. i was in the line up early for the 1st day of their big sale. i was the 3rd person in the line, when they opened the store the tv that was on sale on their flyer was sold out already. same o' $#!+. that was the last time that i have to deal with them. my question is, can this store get away always with this kind of crap?

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Visions was offering a $100 gift card when you sign a two year cell phone contract. I had visited the Surrey location and the cell phone specialist told me I would get the gift card if I signed up for the two year contract. We went into all of my details and almost did the deal. I did not go through with it because they did not have the phone I wanted in...

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Visions Electronics visions warranty scam

We purchased a $4000 LG TV from Visions in 2009. Within 6 months the TV failed so it was covered under the manufactuerer warranty and it was promptly replaced.

The new LG TV got a red/dot/splatter problem within 8 months...now Visions is telling us the replacement TV is only got a 6 month warranty (not 1 full year from the manufactuer) because they replace the TV and they are counting it from the ORIGINAL TV we purchased.

We had bought the $800 extended warranty so now we had to deal with Visions repair for the red dot problem. They sent out some repair people who tried to fix it on site. Complained it was bad reception cable. Then left.

Still the problem was not fixed. We waited another 3 weeks for Visions to send out another repair company. Instead they send out the first Bozos. This time they take the TV. We were without it for 6 weeks (no loaner given). Finally they bring back the TV and the red/dot problem is solved. WOW!

2 months later we start getting horizontal red stripes appearing on the top of the TV. Back to Visions. This is our 3rd repair. Instead of replacing it under the "lemon clause" they want to fix it...again. Same Bozos from before.

The guy comes out and can't fix it, says its the power supply and Visions will give us a replacement TV. We wait another 6 weeks.

Now finally Visions says we can have a NEW LG TV...but the model we have is now changed and they will give us the LOWER MODEL retailing for about $1500. We paid $4000 and Visions replaces it with a $1500 TV with no PicNPic, and several lesser features.

We don't want that TV so we ask if we can upgrade. They agree to give us a [B]$1200 credit for our $4000 18 mo old TV[/B]! :eek: Now lets do the math:

We paid an extra $800 for the TV warranty and Visions gives us a $1200 credit = $400 is what they are valuing our TV. We had to pay an extra $2000 on top of the $1200 credit just to get the TV with the same features as our old LG. This time we purchased Panasonic TV.

We will never purchase Visions Extended Warranty ever again. They jerk you around with the repairs, and then give you the depreciated value of your TV. Better to go to Future Shop who will replace your TV with no quesitons asked.

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Visions Electronics warranty scam

We purchased a $4000 lg tv from visions in 2007. Within 6 months the tv failed so it was covered under the manufactuerer warranty and it was promptly replaced.

The new lg tv got a red/dot/splatter problem within 8 months... Now visions is telling us the replacement tv is only got a 6 month warranty (Not 1 full year from the manufactuer) because they replace the tv and they are counting it from the original tv we purchased.

We had bought the $800 extended warranty so now we had to deal with visions repair for the red dot problem. They sent out some repair people who tried to fix it on site. Complained it was bad reception cable. Then left.

Still the problem was not fixed. We waited another 3 weeks for visions to send out another repair company. Instead they send out the first bozos. This time they take the tv. We were without it for 6 weeks (No loaner given). Finally they bring back the tv and the red/dot problem is solved. Wow!

2 months later we start getting horizontal red stripes appearing on the top of the tv. Back to visions. This is our 3rd repair. Instead of replacing it under the "lemon clause" they want to fix it... Again. Same bozos from before.

The guy comes out and can't fix it, says its the power supply and visions will give us a replacement tv. We wait another 6 weeks.

Now finally visions says we can have a new lg tv... But the model we have is now changed and they will give us the lower model retailing for about $1500. We paid $4000 and visions replaces it with a $1500 tv with no picnpic, and several lesser features.

We don't want that tv so we ask if we can upgrade. They agree to give us a [b] $1200 credit for our $4000 18 mo old tv [/b] ! :eek: now lets do the math:

We paid an extra $800 for the tv warranty and visions gives us a $1200 credit = $400 is what they are valuing our tv. We had to pay an extra $2000 on top of the $1200 credit just to get the tv with the same features as our old lg. This time we purchased panasonic tv.

We will never purchase visions extended warranty ever again. They jerk you around with the repairs, and then give you the depreciated value of your tv. Better to go to future shop who will replace your tv with no quesitons asked.

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Visions Electronics faulty car starter - no satisfaction

Visions car starter: (I am on aish - a federal financial program for the severely handicapped - and am unable to work. Aish is only

$1180/month so I saved a very long time to purchase a car starter).

- car starter purchased feb 2/10 and installed one week later (3 hours) my car is a 2008 corolla.

- one of the remotes (The 2-way one) did not look new, was chipped and gouged and had been opened up. Also, the lock/unlock buttons on the remote were only working intermittently. I went into visions about this and was told I would get a new remote and maybe that would solve the problem. I was also told that if the unlock button didn't work to use the lock button and then the unlock immediately after (Something to do with the "pulse"). The lock-unlock buttons worked when I was at visions.

- got the new remote and it still has intermittent lock/unlock problems. I again went to visions about it and was told to bring in the car again so they could check the installation and product over.

- week later it was checked (2 hours) and I was told it was good to go.

- over the next week or so the lock/unlock continued to malfuction about half of the time but it was completely unpredictable, there didn't seem to be any pattern as to when it worked and when it didn't. I took it back and the visions guy tried it and it worked for him that time again - it was like he didn't believe me.

- got upset and told the guy that I wanted the whole system removed and my money back. I was told that I could have it removed but I would not be refunded the cost of the installation ($150). I asked "even for a problem like this where either the installation or the product is faulty"?. Yes, even then! I was even more upset. The visions guy said "you can yell all you want but that's visions policy". I wasn't yelling.

- during all of this my children (13 and 14) saw the remote not working numerous times. My 24 year old son also drove my car and experienced the same thing.

- went back a few weeks later and spoke to kellin. He said he would order a "brain" and maybe that would help. He again tried the remote at that time and it worked! Aaarrrrrrgh!

- yesterday the starter itself failed to start the car on three different occasions (That was a new thing) and did finally start it.

- I called for kellin (Mar 23/10) and spoke to kelly who didn't think the "brain" had come in yet but who confirmed that it had definitely been ordered. I was told they would let me know when it came in. I never heard back.

- I felt defeated and gave up trying to get satisfaction from visions and thought I would just try to live with it. However over the past few months it is a constant irritation and inconvenience when i'm using my car. I have to put anything i'm carrying down on the ground because I have to use the key to get in the car, I hardly ever even try the unlock/lock buttons anymore, it's so frustrating! = (i have thought several times lately to maybe try to get it fixed again but it just makes me cringe to think of starting this up again with the store here in town so i'm writing to you hoping for a new system that works to be installed or all my money back so I can go elsewhere to purchase a fully functional car starter.

- even though I am severely handicapped and unable to work i'm not stupid or delusional. This thing doesn't work! The unfunny part is that I chose to go to visions for this major purchase because I figured as a big chain store they would have better products and better service than an independent local company. I've since realized that's not the case. Around the same time I purchased the car starter other members of my family made purchased several high ticket items at visions but since the experience i've had they no longer shop there.

I've read your "100% customer satisfaction" policy and I note that it states that the installation fee will not be returned in case of a problem. Had I known that I would not have bought the item from visions since it simply doesn't make sense. It's not my fault if your employees don't perform well or if the product is faulty. There were no signs/notices posted at the service desk warning of the forfeiture of installation fee in case of problems. Also, regarding the receipt, when I went through the till to pay for the car starter I was given the box with the starter and a pink form in it to take to the service desk. I thought the pink paper was my receipt but after the starter was installed it was gone, it turned out to be the requisition for installation. Since I didn't have a receipt I asked for one and was told I couldn't get a duplicate receipt. Sigh but I do have the hsbc credit card statement that shows when I purchased the item and it was paid for in full in may/10. Please help me.

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Visions Electronics selling used as new

My wife bought me a asus 50in from visions (Regina, victoria location) for xmas. Opened it up and discovered a couple of small deep scratches on the cover (I can live with those) then started it up and it was password protected by some previous owner who returned it. So, bottom line they sold my wife a used computer. Very unfortunate for me the customer.

Although as I write this I realize that it might very well be just an isolated visions branch incident and i'm also taking into account that the younger people these days (I'm 45) don't give a crap (I was probably like that too). And as a business owner I also realize... Who else are they going to hire? Everyone has help wanted signs up so unfortunately the company has to take what it can get for employees (Very frustrating).

So here I am on boxing day standing in line (With my nephew/witness) at visions (I don't know their policy obviously) I finally get to talk to the manager a mister "mark schmalz". I explain to him that I just want to exchange the computer and also that I realize he had nothing to do with it but it was one of his employees that dropped the ball.
What comes out of his mouth is unbelievable!

I'll try to shorten this a bit...

He tell's me that asus has such a good warranty (You can purposely break it and get a new one) "so, your'e telling me that is the reason I was sold a used computer?" he had no answer, except that they don't take back used computers? After asking his name and the name of his superior so that I may write a letter of complaint he gives me the email address for visions and says "but don't bother because they will just send any letters to him anyway".

He then tell's me that he really doesn't care!... It's only a 5 or 7 hundred dollar computer anyway. Like my lowly purchase doesn't matter! My wife also bought me a harmony 9900 remote by the way!

He informs me that the only way to get another computer now is to buy one outright and then return the other when they allow returns and then capped off this sentence with "but you would be stupid if you did that!".

He then tells me that I would have better luck and faster service if I deal with the asus company directly!

Man, i'm glad my twenty year old nephew was there to witness this!

Then, at the end he apologizes by saying sorry, and there it is! Not what I was looking for but it helps. If you sympathize and offer a sincere apology people will respond much more positively. But treated as I was I just wanted to rub the pompus smile off his face by using the wall.

Anyway, i'll sit with my "used" computer until I contact asus to see if they can help. I think i'm pretty much done with visions.
But this is just one mans story take it for what it's worth.

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Update by harmonicat
Nov 09, 2010 5:05 pm EST

I''m the author of this post with an update. I was contacted by visions head office in October of 2010 for a followup. It seems that the manager that I dealt with is no longer with the company. They were honestly concerned with the feedback they receive and assured me that the personal problem no longer exists at that store. I was impressed with their comments because it shows that they really do care about customer service and not just a quick one time sale. Needless to say they have my business back. I've always preffered Visions over the big box stores because it seemed more personable and friendly. They made it right for me and I will gladly shop there again in the future. Thanks Visions!
Jeff Bordyniuk

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Amir Hasani
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Oct 20, 2015 9:47 pm EDT

I bought two speakers with amplifier at North Vancouver vision electronic on Saturday October 17 at 1:30 pm and paid 785$. I opened the box around 8 pm and find out both speakers has been scratched and damaged. Box was completely okay and wasn't damaged. My wife took both speakers for exchange Sunday around noon because they open late. They said it was brand new and has damage by you and come Tuesday and talk to manager. I got speakers and and met CJ Volney. He said speakers damaged by you and never returne or exchange. I checked carfuly the box and find out the sealed opened box perfectly. I don't trust vision anymore and they are selling used items as a brand new.

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Jessica_22
Rmd, CA
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Nov 10, 2010 8:06 am EST

I just bought a TV through Visions last week, $1400. When I went to go get it at the warehouse the warehouse guy warned me that the only one they had was a used one that another customer had returned and to go tell the salesman that I refused to take a used one for paying for a new one. But "not to tell them he told me". So I did, and he still tried to convince me to buy the used one. I refused. So I waited a week for it to come in. Upon going to pick it up, they told me none had arrived and to come back in another week. 2 weeks later, I finally got a new TV. The warehouse guy was the only honest one there.

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dudette24
Calgary, CA
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Feb 08, 2010 10:24 pm EST

Hey harmonicat,
That's actually very common for Visions. They sell customers used items that other customers have returned, hoping that they will not notice, so that they don't lose money on it sending it back to the manufacture. Most of the time they put 'repacked' tags on them so that it just looks like it's been opened and then put back in the box, but 90% of the time it's because it didn't work and someone returned it, and they are hoping some other sap will buy it and not notice or return it.

Hope this helps! :)

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After harassing and push you to buy, they quickly ask for my driver licence and credit card for a credit check to see if I am eligible for financing. Without any experience of financing, I asked where to pay, how much I need to pay etc. The sales just said the statement would show me. Then the statement comes a month later, an untold annual fee of $35 wa...

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Visions Electronics customer service piss poor at best

My name is Brett and I had a tv that stopped working about a month ago. I took it to video refit in winnipeg, and visions on regent told me they were going to replace my tv with a samsung plasma which of course was not in stock, no big surprise there as I read a couple of complaints on the internet, of the round around that other customers got in the same situation. My wife and I went to visions on Regent and talked to Graham one of the managers there, everything was fine and dandy he was very helpful and I even told him that I was concerned about getting a round around because of what I read. this was on friday night april the third I believe and we were told to call on Monday to see when our tv would be here. So that means the tv should of been order on monday or so one would think. My wife called because I have a business to run and don't have much time in the day to be calling anyone, I usually don't even keep my phone on me . She was confronted by a very rude women on the phone that would only give her one answer, that the only person who knows anything about it is in mexico and wouldn't be back until the 9th of april, which is stupid because she wasn't even there to begin with so how could she know anything about it. she then asked if there was anyone else there that could help her, and once again she rudely replied her name is Jill and she won't be back until the 9th, she repeated that three different times. Now she made it seem like my wife was asking stupid questions, when in fact she was giving her stupid answers. Its hard to believe that there is only one person who know's how to use a computer to check when a tv would be in. My wife called again on tuesday and asked for Graham because she didn't want to be talk to again in such a rude manner, but Graham wasn't in that day. now by this time I am ferious with the way that their employees treat their customers, and I tried to call the head office on wedesday to find out about my tv and possibly report a complaint on this rude women. I left a message with customer service to call me back. three hours later I get a call and of course by this time I don't have my phone on me and I can't be sitting around waiting for a phone call. By this time My wife has called visions on Regent and finally talked to Graham which hasn't been at work in a couple of days, and if he was any good at his job he would have explained to someone their that we would be calling and to give us info. He couldn't believe that no one could tell her anything(###(cough)) about the tv, and he appoligized for this rude womens comments. Now after looking in to it he finds out that the tv hasn't even been ordered yet another big surprise. He says that the tv is discontinued and we can't get one, but we have a in store credit of $783 dollars which could be put towards another tv, and by the time you add the cost to upgrade and the cost of the warranty I purchased with the first tv I mays well just buy a new one. My wife replies with, well I had to do some investigating myself because no one had the time to do so there. She tells him that there is 16 tv's in south Edmonton and we want one. He calls back to say that he can get one but it is going to take ten bussines days which is ridiculous. it only takes 20 or so hours to get from Edmonton to Winnipeg, Now I understand that there are other deliveries on the way but ten business days is a little unreasonable. Now if the tv was ordered on Monday like it should of been I probably would be ok with the ten business days as we would get it the next week, but now we won't see it for another two weeks, and this is all thanks to one rude women that I hope is dealt with properly or she will keep being rude to your customer, and basically she is representing visions when she answers the phone. But now that I read more complaints I realize that everyone who works there is as stupid as it gets. They remind me of that movie with luke wilson idiocracy, only the people in that movie are a little bit smarter

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Duped by Visions
US
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Oct 04, 2016 11:03 pm EDT
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"Insults are not arguments, when people resort to insults and personal abuses, then, they have run out of logic"

Instead of addressing the issues, you choose to insult the customers? Thanks for reinforcing the thought of not doing business with Visions ever again. Think carefully before making a purchase at Visions. If something goes wrong after they get your money, instead of getting help, you might get insults instead.

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Law Lobbyist Bob Loblaw
Winnipeg, CA
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Jul 25, 2011 10:58 pm EDT

I'm curious to know what type of business you run. You don't normally carry a phone with you [always great for business when nobody can get in touch with you], and your grasp of the English language seems tenuous at best. You obviously can't even understand the difference between "their", "there", "they're", much less when to properly use them. There's also this great thing called punctuation - you should give it a try. I for one think that a few weeks without a television would be a good thing for you, as it would allow you the opportunity to read a book or two [or just read SOMETHING]. Perhaps you'll even find the use of the term "run-around" somewhere in your reading, so you don't ever use the term "round around" ever again [what the f*ck?!?!?].

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DanoBrisebois
peers, CA
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Jun 30, 2011 12:17 am EDT

I always thought Visions was a good place to shop. UNTIL I bought a pioneer AVR with extended warranty. The unit worked for 1 month...and then failed. I didnt think it was going to be a 6 month drama show. I brought the unit to visions they sent it away for 8 weeks (I hooked up the old harmon kardon) 8 weeks later Visions calls me to come pick up my AVR. I bring it home and hook it up and get ready to watch a movie we just bought. turned the AVR on and it comes up with the same code that was on the machine when I took it in. I called Visions in the morning and they said that pioneer has void warranty because the unit has no "Feet" and apears to have been improperly serviced in the past. Now Im furious I told Visions what feet? and that the unit hasnt been touched by anyone except who ever they gave it too. they called me a liar and insisted that there was nothing Visions is going to do for the 800 AVR and extended warranty I purchased...Being a consumer dont I have rights? the unit didnt even last a month. We never removed any piece of the AVR nor did we open or tamper with the unit in anyway. Visions sells me an extended warranty that would kick in after the 1 year manufactures warranty and they basically tell me (in a very non professional way to go >>>>> Myself?) I am going to call the people helper, file a complaint with the BBB and ensure I have a post on every social media page, consumer report page. it may seem little but If we can stop a few people from shopping there it will save them trouble. Im going to call visions head office in the morning and see what they have to say...I will report what CORP has to say and if they are any different than their stores, it sure seems like a shotty way to do business.

iamjustacombiner
iamjustacombiner
Robsart, CA
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Dec 22, 2009 10:04 am EST

Thanks for the heads up Brett. The sales people that responded are on coke

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Spicy
CA
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Oct 02, 2009 11:32 am EDT

Dear Brett,
You're ###ed.

Sincerely, James.

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for real
crossfield, CA
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Jul 08, 2009 2:06 pm EDT

whats funny is that you must have just read the other visions complaints because the idiocracy reference has been made in two others. If i must also say is it the salespersons fault that it would take 10 days to ship? becaue he actually drives to edmonton to just grab you one? use your head... all i can say is that atleast he was decent enough to say it would take 10 days not just yeah it will be here in 3 days then just kept daying it just not here yet not? i know i prefer to deal with honest people..maybe that just me... And have you ever worked with some one that is half decent at their job and caught on a bad day I can only assume that, that is what happened to you because if you think about it, its not worth any companys time or money to hold on to an employee who isnt understanding and rude...but its prolly a good thing you were able to find something to complain about.

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Visions Electronics extended warranty

I am writing regarding Visions extended warranty policies, which I found out today are extremely unfair toward their customers.

Let me explain the situation:
I purchased a 42" Philips plasma TV (model 42FD9954) Feb.17, 2005 from the Visions store at 3915 - 51 St SW Calgary for $2465 plus a $599.99 extended warranty. On January 2nd 2009 it completely stopped working and I contacted Visions regarding coverage under the $600 extended warrantly I had purchased at time of sale. Visions had me contact SMElectronics (SME) to get the TV repaired, and their tech showed up, checked out the TV and left to prepare an estimate. A week later SME called to arrange to pick up the TV for service. And then on January 19th SME told me that they had informed Visions of the repair estimate, and Visions were to call me regarding how to proceed. No one called, so on Saturday Jan. 24 I contacted the SW Calgary Visions store where I purchased the TV. The manager (Dave xxxxx) told me he would contact head office and get back to me, hopefully on Monday the 26th. On Wednesday the 28th I called the SW store again, and Dave informed me Visions would give me a 42" LG plasma TV (model 42PG20) in exchange for my defective Philips unit, and I could come in to pick it up and could upgrade if I so chose.

So today (Thursday January 28th) I went to the SW store to see what the LG 42PG20 plasma TV looked like. On January 27, the Visions website showed the 42PG20 priced for "Final Clearance" at $1099 and your local Calgary flyer showed the 50" Panasonic plasma TH50PX80 priced for "Final Clearance" at $1288. I wanted to upgrade to the Panasonic 50" TV, and thought the difference in price I would have to pay would be [protected] = $189 plus tax on this amount. Mr. Sharp informed me that no, my replacement 42PG20 TV cost to Visions was around $700, and to upgrade to the Panasonic would cost me $1288 -700 or around $588 plus tax. This seemed completely ludicrous - since no doubt Visions cost for the Panasonic was considerably less than their stated "Final Clearance" price of $1288, similar to their "cost" for the LG TV.

Any upgrade would have taken the Visions "cost" for the LG TV against their "retail" for any other TV they had on sale. So the consumer is essentially limited to accepting the replacement unit specified by Visions, with no recourse other than paying a substantial profit margin to Visions on any desired upgrade. Plus you may end up without a product you need for up to a month waiting for them to make a decision.

In our case, we had built our original Philips plasma TV into a bookshelf framed enclosure and the LG replacement offered explicitly states it cannot be clamped into position because the bezel vibrates as part of the speaker sound design - so it cannot be placed into our bookshelves in a similar fashion. It is NOT a suitable replacement, as I informed the salesperson I talked to when I entered the store and told them I was there for a warranty replacement. And to upgrade to another model incurs a substantial cost penalty, given Visons policy of "cost versus retail" for upgrades. As Consumer Reports Magazine notes, any extended warranty program is a waste of money - whether you end up using the extra insurance for repairs or not. I would have been better off junking my broken tv and using my warranty money to get a new tv of my choice, at the store of my choice.

We are extremely disappointed with Visions, their staff in responding to this extended warranty replacement issue, and recommend that consumers NEVER pay the extra cost of an extended warranty - particularly at Visions Electronics. To top it off, the Visions staff informed me they had no 42PG20 in stock and instead gave me a 42" LG LCD TV instead, again with the same vibrating bezel problem.

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xtvman
Portland, US
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May 22, 2011 3:03 am EDT

Ventilation
Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the TV and to
protect it from overheating. Do not block these openings or allow them to be obstructed by placing the TV on a
bed, sofa, rug, or other similar surface. Nor should it be placed over a radiator or heat register. If the TV is to
be placed in a rack or bookcase, ensure that there is adequate ventilation and that the manufacturer’s instructions
have been adhered to.

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xtvman
Portland, US
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May 22, 2011 3:03 am EDT

building a tv in a bookcase= trapping heat = dead tv. next time add vent holes and a fan to your bookshelf/oven.

"Ventilation:
Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the TV and to
protect it from overheating. Do not block these openings or allow them to be obstructed by placing the TV on a
bed, sofa, rug, or other similar surface. Nor should it be placed over a radiator or heat register. If the TV is to
be placed in a rack or bookcase, ensure that there is adequate ventilation and that the manufacturer’s instructions
have been adhered to."

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I had purchased a lg (Model: 37lc7d) for $899.00 ($1041.59 with taxes and disposal surcharge) from visions electronics on january 27th, 2008. One week after the purchase I noticed the same tv was going for a cheaper price $799.00 @ futureshop. I had remembered during my purchase from visions they offered a "60 day price protection" guarantee! I was very...

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7:37 am EST

Visions Electronics bad quality car starter!

I bought a car starter for my wife's car for her christmas present, 1 month after it was installed my wife called me and told me her car would not shut off. I left work and went to her work to find the car trying to start in the parking lot. I replaced the battery, thinking this could be the problem but when I hooked the new battery up the car again tried to start. Andy the "install manager" came out and said that the starter had power and it may be my problem. After getting the car towed and a new starter installed, with the autostart removed, it was normal. At a cost of $462.00 for starter and $70.00 for a battery, my problem. I them again had to leave work early and have andy test it, he told me the unit was faulty and that he would immediately return it to the manufacturer for testing and I would be reimbursed for damages. Two weeks later I was in contact with him and he said that the cheque was now coming from visions head office in calgary. I contacted autostart and they knew nothing about the unit or problem. Andy then said he didn't need to send it back, one of many lies. I then tried to contact visions customer service line, answering machine no call back. Contacted regional manager r. Carey he agreed to remove starter and refund money and including repair cost, still out over $250.00 lost wages and significant grief. Haven't removed unit yet but have appointment and promise from andy to refund all money to my debit card. Hopefully that also is not a lie.In the end it will still cost me $250 lost wages and several hours of calling and begging that they do the right thing.

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BEEFC
WPG, CA
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Oct 23, 2012 7:25 am EDT

Visions sux, if you buy a starter there and something goes wrong YOU ARE ON YOUR OWN.

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Panther
CA
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Feb 13, 2009 4:37 pm EST

I've had similar trouble here in Edmonton. Also AutoStart remotes. My vehicles (yes, thats vehicleS, not vehicle) have been in 5 times so far, each time with things getting progressively worse. (I've got 2 vehicles with the same model of remote starter in them, both with various problems.)

Starting with vehicles starting on their own in the middle of the night to park light flash not working properly to dashboard switches being broken and a missing radio knob now after the last visit. Work in a 2 way remote confirming that the vehicle has started only to go outside and see the vehicle with only the lights and fans on. Then hang the remote brain in front of the brake pedal so you kick it every time you try to stop. Top it off with one installer even deciding to cut the safety wire to the hood switch and never re-activating it. (I'm glad I wasn't working on the engine when one of the random, unprovoked engine starts happened. I might have had to type this with one hand.)

I must say that Vision's is not a reliable place for ANY electronic installation. I'm to the point that I'm almost at a loss for words to describe the poor quality installation and product they sell.

We'll see how things go from my 6th visit to the installation bay this afternoon. This time, I've taken it to a different location to the supposed Western Canada's top installation expert. So far, I'm not too optimistic... About 1 hour after dropping the vehicle off this morning, I got a call asking if I remembered to leave them the keys... um... yes...I did!

Nothing like a 6th visit notification that they lost the keys before they even started to get the day off right ;)

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veemf
Winnipeg, CA
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Dec 16, 2008 5:32 pm EST

Got car starter installed no problems and good service. First cold snap the vehicle didnt start and drained the battery. Now the the autostart doesn't work at all. Called them in the morning/ they are too busy take the call. They took our number than didn't call back. So at the end of the day called again and still too busy to take call. The after service of this product is very poor. As for the product, it's functions are hard to figure out and not so user friendly. Still hoping for positive outcome and better review after this issue.

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Visions Electronics poor service!

I had purchase a tv and speaker system from visions 6 months ago for $3k, we agreed on payment for 1 yr (12 months) no intrest! We put down $500 and signed up for credit with dashardan (Spelling) visa. We received no bill for 2 weeks we realized these things take time so we waited for a month, finally we called in they had no record of our information and no invoice, so we resorted to waiting a bit longer. We got fed up and went directly to the store to ask them to pull up our information... Nothing. We were confused as to why we are not being billed. No one would inform us of what we should do. Most people would have thought they got a free tv and never bothered to call. 6 months later I have the collection agency searching for me contacting my family. Saying I owe them $4k (More than what I payed for the tv) we went back to visions with the information about our account from the collection agency and the pulled up our purchase... My name address and phone number were all incorrect not to mention the dull minded employee copied it off my drivers license. Visions fault! Now I am being forced to pay a lump sum of $4k money which I cant just thow down! Hence the reason we were paying monthly! Visions ignored my complaint said it was no longer there problem and gave my 100 phone numbers to call and was transfered to everyone I talk to. I am very upset and would like visions to take back there 6 month old tv in perfect condition and pay the credit agency the money owed! Cuz I don't want there tv, next time I am going to best buy!

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Davio8
CA
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Aug 26, 2009 9:09 pm EDT

ya visions blows. I had something similiar but that was only a $500 car stereo deck. Long story short they had no information about my installation date when i came in to get it installed, and I had to wait another one month to book another appointment. So I said I would just figure out how to do it myself, so he quickly explained to me the basics of installing it, under a minute, and then said that he will still charge me for the labour since he helped me out.

Thanks!

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for real
crossfield, CA
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Jul 08, 2009 1:47 pm EDT

please tell me that what you are saying doesnt make sense to you?
i dont think that the finance company are the same due to the facct they both have completely
different name so as much as it sucks that he took your info down wrong shouldnt you have looked at your invoice and seen he did? and are you gonna sit here and tell me you have never miss spelled something? cmon you spelt dejardin wrong and your mad because this guy spelt your name wrong haha your a joke..
and you never thouhgt of calling the finance company and saying hey we havent paid n e thing should we be ahaha and why would visions take the t.v back because your stupid haha if you bought a car and you never paid for it can you just take it back half a year later with no concecuinces or if your like me you should have to pay if your retarted best of luck [censored]

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jack
Edmonton, CA
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May 25, 2009 3:32 pm EDT

good luck with bestbuy.. they have thousands of complaints where as visons has 8.. hmm...

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12:00 am EDT

Visions Electronics buyers beware!

Visions Electronics is a major electronics dealer with locations accross Alberta and British Columbia 'specializing' in home/car audio and video. I have done a few transactions with them because their prices are negotiable and pretty reasonable, but I have recently learned there can be a HUGE hidden cost in dealing with them.

My last major transaction with them was for a 62" Toshiba DLP TV for about $3K. They offered financing through a Visa affiliated finance company out of Montreal named Dejardin'. I was quoted an interest rate of 8.75% with a 3-month initial interest-free period on an open term.

I chose the financing option, gave them all the required information to complete their on screen application behind the counter, was approved within 5 minutes, and was given a hand written retail receipt for the TV, taxes and shipping costs.

When I asked for a copy of the financing agreement, they said I would receive a copy in the mail. When it arrived, the interest rate was 18.75% on a fixed term of 36-months. When I called the store to talk to the salesperson he wasn't around and never returned my calls.

I spoke to the finance company and as the contract had already been executed, they couldn't release me from it. My final attempt after speaking with a multitude of 'managers' I called head office. I told them of my experience and they gave me a tough ### and 'buyer beware' attitude.

I will never do business with Visions Electronics ever again and wouldn't recommend them to anyone.

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Parab Bal
US
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Feb 11, 2023 6:44 pm EST

They are scammers, please beware, I ordered new Airpods Pro 2 and the box was sealed but the case is damaged and the airpods were activated 3 months ago. Please beware.

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ShamsherSingh
US
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Jan 24, 2023 9:10 pm EST

Visions Electronics Extended Warranty.

Mid Nov 2022 Visions Electronics sold me $149.99 Extended warranty. Visions' manger told me that if you don’t use the warranty, we will refund you $149.99 store credit. The warranty comes free at the end.

Early Dec 2022 I returned the product, Visions told me that now the price has been dropped and your warranty is $99.99.

Visions simply charged me $50 on warranty as restocking fee. (The receipt does exist as a proof-names deleted)

Visions Extended warranty is not free. Credit card’s extended warranty or buying real warranty from the market are better options.

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Marco Yaka
US
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Sep 17, 2022 12:38 pm EDT

Very very very scam company they don't tell you if you unsubscribe to their spam newsletter your warranty can be void by only stop them from scamming you they scam you instead I can't believe suck big name have the worst reviews I ever seen on every platform stay away from this company they're totally scam read thier reviews on most platform don't buy anything from them otherwise you'll regret 100% I call them and management told me we don't honor the warranty because you unsubscribe even by mistake or for any reason you unsubscribe to our spam newsletter boom your warranty gone this is the most modern scam I ever seen

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Leon Breag
US
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Jul 21, 2022 7:38 pm EDT

The grande prairie manager is no help, he sold the the wrong tv and cannot help us at all visions is the worst place to go the staff only care about make money for them self and not helping customer. I will never buy from there again. And I sure will let everyone know not to buy from them again.

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Kramer Karen
US
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May 19, 2021 1:19 pm EDT

ZERO after sales service - I purchased a TV and speaker set. The speakers would not work. I contacted Visions and they told me that I have to go to the speaker manufacturer, they would not take them back or switch them out. The manufacturer (Monster) would not respond to emails, web inquiries or phone calls.
The "customer service" girl at Visions was clueless and basically could only read from a script.
Visions will NEVER see my money again, absolutely a joke of a business

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brenda verma
US
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Apr 28, 2020 9:25 am EDT

i bought brand new Tv on lineand received open box remote was open screws missing to install Tv.
Screen cover was missing and i want to return it but same run around
Customer service does not return email.
Store manager saying he is trying to find solution ?
Customer service is very bad do not have courtesy to return email after few days.

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Robert Klassen
US
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Jul 01, 2019 4:29 pm EDT

In 2015 I paid Visions to install an Alpine single DIN stereo in my 2005 Tundra truck. They told me I needed a module/harness installed to interact with the truck’s amplifier/sounds, so I paid the extra $60+ dollars for this as part of the installation. The first problem occurred when they gave it back to me, because the sound was pathetic. Before leaving the lot, I walked right back in and their installer showed me that they hadn’t done anything to set up the sound. They corrected this somewhat, but I was told by a reputable stereo installer that they had put in the wrong module for my truck’s stereo and that the module’s volume hadn’t been set up to adequately amplify the Alpine stereo. The lack of volume was an issue for me the whole time I used the Alpine stereo.

Next problem was that I used the stereo for only a couple of weeks before the sound cut out. Taking it back to Visions, their installers asked me to bring back the original OEM stereo. They swapped it in and it worked. Now when they put the Alpine back in it now worked again. They informed me that I needed to keep the OEM stereo in case it reoccured and showed me how to swap it in and out to reset the amplifier. I had to do this 4 times since 2015. Two weeks ago I had to swap it in again, but this time the Alpine unit didn’t work correctly for some reason.
I took the truck and stereos (OEM and Alpine) to Krank’D Car Audio to have it fixed. Here they told me about Visions having installed the wrong module (for a truck with a JBL system, which I didn’t have). Krank’D put in a different brand module/harness and bypassed the truck’s amplifier, giving a much better sound experience. They also said that they guaranteed their work well beyond any warranty and take pride in it. I will NEVER buy from Visions again!

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carla lies
US
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Dec 08, 2018 1:15 am EST

We go in to the Regina Rochdale location. Tell the "expert" at the car stereo desk we are only looking for the entry level deck. Doesn't matter what brand. It's to go into a car almost as old as him. He repeats what we said, so we're thinking he understands what we need. Then within 5 minutes, he upgrades us not once, but twice to one of their most expensive decks. WTF just happened. We find out after we left the store he lied about giving us a deal. We checked online and the decks he quoted were on sale. So no Visions, we were not getting a deal as you claimed. We lost all trust in him and Visions and will not be spending any of our money at this store.

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Livid with rage
CA
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Jan 15, 2018 8:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree completely with the "buyer beware" warning with regard to Visions Electronics. My brother bought a new 50 inch television from the Grande Prairie store before Christmas and it didn't work. He took it back to either be repaired or exchanged and they claimed that he had damaged it himself, so tough luck. In the past, I have purchased quite a few different things from Visions with no problems, but they won't get another cent from me or any other person that I have any influence over. By my calculations, they have lost over $3000 in potential sales just in the past week from my immediate family, and I've only begun to work against them. Take note Visions, in the computer age, bad reputations get worse at the speed of light!

Judy Shaw

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Visions ripoff
US
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Feb 05, 2017 1:17 am EST

Don't do business with Visions, They sell TVs that have been returned and Repacked. When you have the TV home for less then 2 hours because when you pull it out of the box, the screen is clearly damaged and try to return it you get a huge run around. Call the rep say that the tampered tv in the box was originally shipped to visions and they are going to get the supplier to find out witch one. Then a week after, nothing has been resolved so they make up stories about how the TV is from another company and has been tampered with, when the other company doesn't even sell the TV Brand in Canada. Then they will argue with you saying that company does. Best Buy in Canada does not sell Hisense they only sell Hisense in the US. They sell Sharp witch Hisense owns. But I dont know how a person could change the programming in a sharp TV to make the Screen say Hisense. Classy Visions, Im offended to call you a Canadian company.

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12:00 am EDT

Visions Electronics false advertizing

They advertised a camera, i-pod and sony printer for sale on Thursday June21/07. Then had not one of these products in either store in Regina, saskatchwan... I was the first person in the store and none of these items where there. I then had the sales clerk phone the other store and they also had not one of these items in the store... How can you do that advertise something when you don,t have it to sell? This is not the first time this B.S. has happened at theses stores...

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Ghost2652
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Jan 26, 2025 1:32 am EST

I purchased an $1100 Samsung TV on January 7,2025. When we plugged it in at home the screen showed only vertical lines. I returned it to Visions store in Langford BC and the manager Brandon Bauer refused to refund or replace the defective TV! Do not do business with this rogue company!

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What they don't tell you
Kitchener, CA
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Nov 23, 2022 2:03 pm EST

I'm echoing the comment about piss poor customer service and misleading information. They say your item will be delivered to you by Canada Post. Not necessarily so. Canada Post may drop it off at a postal station. They did that to me yesterday after I had changed my appointment and stayed home all day waiting for the delivery. (Visions Electronics had emailed me instructions saying I had to sign for the product and inspect it at the time of delivery before accepting it - in case there were to be warranty claims), At 6:46 p.m. I got an email from Canada Post to tell me I could pick it up at the postal station. When I spoke to Visions Electronics to say that it was not delivered to me but dropped off at a postal station, after I had had to re-arrange my schedule so as to receive the parcel, I was informed that it was normal practice - Canada Post could deliver it to me or drop it off - at THEIR convenience. This option was not stated on Visions Electronics' website. It was stated that the item would be sent to me by Canada Post. Apparently it's acceptable to Visions Electronics and Canada Post to mess up my day and, I might add, inconvenience the person I had had the appointment to see. Canada Post decided it was not convenient for them to deliver the package to me despite it being a sunny day with perfect driving weather. Visions Electronics didn't give me the option of going to their local store to pick up the item, so I had to accept delivery by Canada Post when I placed my order. When I told the person at Visions Electronics I thought I would not pick up the package and would like a refund, she informed me that I would have to pay return postage, regardless of the fact it wasn't actually delivered to me, as promised. She was defensive and rude, so I hung up. NASTY business. I'll never deal with them again.

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Mikerotchburns
Medicine Hat, CA
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Oct 03, 2022 3:05 am EDT

I never got reimbursed for extended warranty coverage and for a max west cellphone it was defective and bought two top up cards with lucky mobile and there was no record and never got reimbursed in medicine hat

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Leon Breag
US
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Aug 01, 2022 7:35 am EDT

The staff and manger only care about making money for them myself and not helping customers the manger sold me the wrong TV and is no help. I’m done buying from visions the staff sucks I have spend thousands of dollars and we cannot get a tv exchange. Someone needs to fix the staff in the grande prairie branch or fired them.

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francis tatel
US
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Oct 01, 2019 6:51 am EDT

I purchase the Washer last September 08 2019 at Vision St James the sales person said 1 week the item was delivered but until now September 25 2019 we did'nt receive the item they have a lots of excuses the sales person to was Ali Bandali he promise that the item was delivered 1 week almost a month we didnt receive it

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MichaelEdward#1
CA
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Nov 01, 2018 12:15 am EDT

had a problem with my 2013 ford stereo.was 1400 to fix. so I decided to compare with visions.paid 1100 for new stereo blue tooth only works once in awhile dangerous when driving.stereo is infer to stock one .cant read led during day.told installers didn't seem to care

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Inderanand
CA
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Aug 20, 2018 7:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I went to return the product but they told me it cannot be refunded back dats ok. When I told them that the price is low in bestbuy the person told me he cannot do anything about it. N told me that go ahead if u want to complain about me. I don't care. Then I told him that I want my money back he ignored me and doesn't replied to my question

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Sterling Glessing
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Dec 18, 2007 12:26 pm EST

The dumb ### are swful to deal with. I bought a 50 inch plasma and when I got it home the power cord was missing. So I went back to the store and got another TV. Then the price droped on my TV 57 days after I bought it, so I sent in for the price protection and got a yellow copy in the mail stating my refund...but I didnt get a gift card. So I called and the woman in charge of gift cards insists that I must have lost the card because she mailed it to me. The woman was rude and insulting claming it was my mistake and I lost the gift card! So to difuse the situation I admited to misplacing the gift card that was never sent to me and asked the Visions wench to issue a new gift card and send it to me. Now I am still wating for this gift card to show up and if I get a letter from Visions in the mail I have my wife film me opening it to have a leg to stand on for those jerks.

Overview of Visions Electronics complaint handling

Visions Electronics reviews first appeared on Complaints Board on Jun 21, 2007. The latest review Chipolo order 000281449 was posted on Jan 9, 2025. The latest complaint Extended warranty service provision was resolved on Apr 01, 2022. Visions Electronics has an average consumer rating of 1 stars from 142 reviews. Visions Electronics has resolved 15 complaints.
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  1. Visions Electronics Contacts

  2. Visions Electronics phone numbers
    +1 (866) 530-3363
    +1 (866) 530-3363
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    Online Store
    +1 (888) 855-9855
    +1 (888) 855-9855
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    Customer Service
    +1 (403) 255-2270
    +1 (403) 255-2270
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    Head Office
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  3. Visions Electronics emails
  4. Visions Electronics address
    6009-1A Street SW, Calgary, Alberta, ABT2H0G5, Canada
  5. Visions Electronics social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Visions Electronics contacts
Visions Electronics Category
Visions Electronics is ranked 29 among 125 companies in the Consumer Electronics category

Most discussed Visions Electronics complaints

false advertizing
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