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Autopartsgeek

www.autopartsgeek.com

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11:52 am EDT
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Autopartsgeek Wrong Part

I recently ordered parts from, partsgeek.com. Upon ordering the part I was not sure on the correct part or part number, so I utilized the chat box and enter my concerns. Support agent asked for VIN, for which I gladly provided. After VIN was given, the support agent sent me a hyperlink with the correct part I needed. I ordered straight from the hyperlink, received part. Part did not match the original part installed on vehicle. When back online and repeated the same steps as previously, with a different support agent the results were the same as before. At that point I explain to the support agent and he started the process for return. I recommend that they should update their data base or source of information. However, upon returning part. I'm responsible for shipping because I ordered the wrong part. When through all steps as recommended by partsgeek and they still concluded it was my fault

Desired outcome: Pay for the shipping on return part

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Overview of Autopartsgeek complaint handling

Autopartsgeek reviews first appeared on Complaints Board on Sep 6, 2023. The latest review Wrong Part was posted on Sep 6, 2023. Autopartsgeek has an average consumer rating of 1 stars from 1 reviews. Autopartsgeek has resolved 0 complaints.
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    Sep 17, 2025
Autopartsgeek Category
Autopartsgeek is ranked 413 among 463 companies in the Auto Parts and Repair Stores category