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Aurora Homes Customer Service Phone, Email, Contacts

Aurora Homes
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www.aurorahomesde.com
www.aurorahomesde.com

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Aurora Homes complaints 1

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Aurora Homes Hired Aurora Homes to build our custom home in 2019

Hired Aurora Homes to build our custom home in 2019. They promised to finish the remaining work within 10-30 business days after we settled, but it's been a year and we're still waiting. They stopped responding to us a few months ago, despite our repeated attempts to contact them. Apparently, it's hard to find good workers in this area, so they're at the mercy of the contractors. We've had so many incompetent workers that we had to redo things ourselves. We've expressed our concerns to Aurora Homes multiple times. We had to buy and install exterior shutters ourselves because they never delivered them. The kitchen contractor they were working with quit, so our kitchen was left unfinished. The nail holes in the trim around the cabinets were never filled in or painted. The kitchen contractor gave us the name of the paint and the supplier, but the supplier didn't have that color. We've tried reaching out to Aurora Homes for the correct paint information, but they never responded. They promised to send us a check for the shutters, but it's been months and we haven't received anything. We asked for $1,000 to fix the remaining issues ourselves, but they haven't responded. Aurora Homes seems to take the money and run, without completing the contracted work. Our brand new home has unfinished and shoddy work. We've reported small holes in our screened porch screens and incorrect installation of lattice, but they haven't fixed them. The contractors also messed up the expensive front door by putting in plugs backwards and painting over them. We've informed Aurora Homes about this, but they haven't addressed it. Some work has been completed after constant calling, but we're frustrated with the remaining issues. We no longer want to deal with Aurora Homes and believe a refund is a reasonable request to cover the cost of finishing the work ourselves.

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Is Aurora Homes legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Aurora Homes to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Aurora Homes is known for their high standards and safety. If you're thinking about dealing with Aurora Homes, it's wise to check how they handle complaints.

Aurora Homes earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Aurora Homes. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Aurorahomesde.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Aurorahomesde.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Aurorahomesde.com you are considering visiting, which is associated with Aurora Homes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Aurorahomesde.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aurorahomesde.com may offer a niche product or service that is only of interest to a smaller audience.

About Aurora Homes

Screenshot Aurora Homes
Aurora Homes (aurorahomesde.com) is a reputable and highly regarded home construction and renovation company based in Delaware. With a strong track record of delivering exceptional results, Aurora Homes has established itself as a leader in the industry.

One of the key strengths of Aurora Homes is their unwavering commitment to quality craftsmanship. They take great pride in their work and strive to exceed customer expectations with every project they undertake. From the initial design phase to the final finishing touches, Aurora Homes ensures that attention to detail is given to every aspect of the construction or renovation process.

Aurora Homes understands that each client has unique needs and preferences when it comes to their dream home. With their team of experienced architects, designers, and builders, they work closely with clients to bring their visions to life. Whether it's a custom-built home or a renovation project, Aurora Homes takes the time to understand the client's requirements and provides personalized solutions that align with their lifestyle and budget.

The company's website, aurorahomesde.com, serves as a comprehensive platform that showcases their portfolio of completed projects, highlighting their expertise in various architectural styles and design aesthetics. It also provides valuable information about their services, allowing potential clients to gain a clear understanding of what Aurora Homes can offer.

Aurora Homes prides itself on its strong relationships with clients, suppliers, and subcontractors. They believe in open and transparent communication throughout the entire construction process, ensuring that clients are kept informed and involved at every stage. This collaborative approach fosters trust and ensures that the final result is a home that not only meets but exceeds expectations.

Furthermore, Aurora Homes is committed to sustainability and environmentally friendly practices. They incorporate energy-efficient features and materials into their projects, helping clients reduce their carbon footprint and save on energy costs in the long run. This dedication to sustainability sets Aurora Homes apart from other home construction companies and demonstrates their commitment to creating homes that are not only beautiful but also environmentally responsible.

In conclusion, Aurora Homes (aurorahomesde.com) is a highly reputable and trusted home construction and renovation company in Delaware. With their unwavering commitment to quality craftsmanship, personalized approach, and dedication to sustainability, Aurora Homes stands out as a leader in the industry. Whether it's a custom-built home or a renovation project, clients can trust Aurora Homes to deliver exceptional results that exceed their expectations.

Overview of Aurora Homes complaint handling

Aurora Homes reviews first appeared on Complaints Board on Jul 4, 2023. The latest review Hired Aurora Homes to build our custom home in 2019 was posted on Jul 4, 2023. Aurora Homes has an average consumer rating of 1 stars from 1 reviews. Aurora Homes has resolved 0 complaints.
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  1. Aurora Homes contacts

  2. Aurora Homes phone numbers
    +1 (302) 329-8881
    +1 (302) 329-8881
    Click up if you have successfully reached Aurora Homes by calling +1 (302) 329-8881 phone number 0 0 users reported that they have successfully reached Aurora Homes by calling +1 (302) 329-8881 phone number Click down if you have UNsuccessfully reached Aurora Homes by calling +1 (302) 329-8881 phone number 0 0 users reported that they have UNsuccessfully reached Aurora Homes by calling +1 (302) 329-8881 phone number
  3. Aurora Homes address
    135 2nd Street, Lewes, Delaware, 19958, United States
  4. Aurora Homes social media
Aurora Homes Category
Aurora Homes is related to the Residential Sales category.

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