Audicus’s earns a 2.0-star rating from 1 reviews and 1 complaints, showing that the majority of hearing aid users are somewhat dissatisfied with their devices.
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While I have no complaint about the hearing aid itself, I am frustrated with the support
While I have no complaint about the hearing aid itself, I am frustrated with the support. There is a very high pressure sales team, but it is almost impossible to get in touch with anyone that actually is in CUSTOMER SUPPORT, not sales.
Audicus Complaints 1
Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail
Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail. So far have had to send them back twice, taking 10 days to send, repair, return. Now left device has a broken human-hair size wire I was told I could fix myself. I’m 80, arthritis, mostly bed-ridden. They insist product be returned before it can actually be adjusted and/or repaired...less than 3 months. I cannot afford $2200 for hearing aids that are unusable for one month out of 3. I want full refund upon return of the whole mess.
Is Audicus Legit?
Audicus earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Audicus has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Audicus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Audicus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Audicus.com you are considering visiting, which is associated with Audicus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Audicus have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Audicus website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Audicus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Audicus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Audicus
Overview of Audicus complaint handling
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Audicus Contacts
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Audicus phone numbers+1 (855) 971-0451+1 (855) 971-0451Click up if you have successfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 971-0451 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number+1 (855) 242-6228+1 (855) 242-6228Click up if you have successfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 242-6228 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number
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Audicus emailspatrick@audicus.com94%Confidence score: 94%Executivehelp@audicus.com90%Confidence score: 90%Supportcontact@audicus.com81%Confidence score: 81%Supportstories@audicus.com79%Confidence score: 79%press@audicus.com79%Confidence score: 79%Communicationblog@audicus.com78%Confidence score: 78%upload@audicus.com77%Confidence score: 77%marketing@audicus.com76%Confidence score: 76%Marketinggotear@audicus.com75%Confidence score: 75%
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Audicus social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 20, 2025
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