Menu
Write a review
File a complaint
Audicus Profile

Audicus

www.audicus.com

Learn how the rating is calculated

2.0

Overall reputation rating based on reviews and complaints

Audicus earns a 2.0-star rating from 1 reviews and 1 complaints, indicating that most hearing aid users are somewhat dissatisfied with their devices.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
New review

Audicus While I have no complaint about the hearing aid itself, I am frustrated with the support

While I have no complaint about the hearing aid itself, I am frustrated with the support. There is a very high pressure sales team, but it is almost impossible to get in touch with anyone that actually is in CUSTOMER SUPPORT, not sales.

Read full review
Hide full review
ComplaintsBoard
A
3:23 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Audicus Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail

Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail. So far have had to send them back twice, taking 10 days to send, repair, return. Now left device has a broken human-hair size wire I was told I could fix myself. I’m 80, arthritis, mostly bed-ridden. They insist product be returned before it can actually be adjusted and/or repaired...less than 3 months. I cannot afford $2200 for hearing aids that are unusable for one month out of 3. I want full refund upon return of the whole mess.

Read full complaint
Hide full review

Audicus Reviews and Complaints

Looks like Audicus has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

About Audicus

Audicus offers a range of hearing aids and related accessories online. They provide personalized hearing tests, custom-programmed devices, and ongoing care. Customers can purchase directly from their website, with options for financing and a trial period.

Audicus complaints: history and resolution overview

Audicus has received 1 complaints on ComplaintsBoard. The first reported case, Bought “5 star” hearing aids 3 MONTHS ago, assured all issues would be handled by mail, was published on Mar 27, 2024, and the most recent complaint, While I have no complaint about the hearing aid itself, I am frustrated with the support, was posted on Mar 25, 2024.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉  Submit a complaint about Audicus

Is Audicus Legit?

Audicus earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Audicus to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Audicus is known for their high standards and safety. If you're thinking about dealing with Audicus, it's wise to check how they handle complaints.

Audicus has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Audicus.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Audicus.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Audicus.com you are considering visiting, which is associated with Audicus, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Audicus have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Audicus website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Audicus.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Audicus protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Audicus Contacts

  2. Audicus phone numbers
    Click up if you have successfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 971-0451 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 971-0451 phone number
    Click up if you have successfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have successfully reached Audicus by calling +1 (855) 242-6228 phone number Click down if you have unsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number 0 0 users reported that they have UNsuccessfully reached Audicus by calling +1 (855) 242-6228 phone number
  3. Audicus emails
  4. Audicus social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2026