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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 8 16
+1 800 901 9878(Wireless GoPhone) 4 4
+1 800 288 2020(Digital TV/Internet) 36 45
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T Wireless / return not processed

It been two months since I returned a bluetooth device purchased on the AT&T Premier website. I was given a return label and asked to ship it, which I did. I even found that AT&T received it at their facility in Fort Worth Texas. Ever since then, I've been on the phone with AT&T...

AT&T / they lie about rates then charge what they want

I am very upset and outraged about the way I have been treated in recent months by AT&T. A while ago an AT&T rep asked me if I would like to upgrade to the highest DSL speed at no extra cost. I agreed. Instead, he added a 2nd DSL line to my account! Every time I get a bill I am charged...

AT&T / no action or concern on stolen phones

In February, 2008 my ATT/AT&T TILT phone was stolen. The HTC 8195 is pretty much the top of the line at ATT/AT&T with the IPHONE so the cost was above $400. Several weeks after buying it my phone was stolen- the perpetrator answered it several times the next day. This phone is serial...

AT&T Rewards / bogus rewards center

ATT representative said that after I ordered high speed internet service I could log in to ATT reward center after September 2nd 2008 to claim the $50 cash back rebate. I waited until September 2nd and logged in to find out the site said simply my reward had expired. BOGUS BOGUS BOGUS and a FRAUD from A T and T!!!

AT&T / charges for lost cell phone

About a month ago, I lost my cell phone, and thought that I lost it in the house, well, to my surprise, a black woman had gotten a hold of it and was using it. The AT&T Company was billing us for the usage for the phone. After telling them for about 1000 times that the phone was not in my...

AT&T / they lied to get contract

May 2008 - Purchase an air card from AT&T wireless. May 2008 - Receive air card. Doesn't work. Call customer service, they can't figure it out. Went to local store. Turns out it just wasn't activated. Thanks for wasting my time (3 days) and gas with ignorance. May 2008 -...

AT&T / money scam

I have had the worst service with AT&T I moved here In January and ordered service from At&t; Every month my bill has been around $800.00 !!! When I call they always want to recredit and give credits but each month it's back the same and they never credit the right amount from bill ...

AT&T / Long Distance / billing errors

30+ year 'veteran' of AT&T/SBC/Illinois Bell as customer. Was on calling plan for local, longdistance, grandfathered, added AT&T Internet (via SBCGlobal before buyout) Router problems, went to use Dial Up to resolve issues, Dial up number was given by AT&T Rep to use. Got notice...

AT&T Wireless / refusal to apply promised credit

I was considering buying an iPhone 3G and when I ran into some unclear information on their website about eligibility, I called to clarify. What happened next was five/six conversations over the next few days, whereby several AT&T care reps provided conflicting information relating to...

AT&T / horrible email account service

I dealt with months of "ERROR CODE 5" for my email account. This means no access for a PAID account since May, 2008. I just closed the account end of July with assurance from 2nd tier AT&T techs that I can transfer every file and email to another account (which is free). I am still trying...

AT&T Wireless / bad business practice

My phone has been giving me trouble since I've been with AT&T and the service is horrible. I first went into a store to "purchase" another phone. I wanted a refurb but the store clerk said I would have to go online for that. I went online and there the option to buy another phone kept...

AT&T / uverse equipment returns

Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. The equipment was sent via UPS with tracking number on July 26. Received a bill for missing euipment for a total of $648. Have...

AT&T DSL / at&t service rep lied and lied again

I just signed up over the phone for dsl on Friday. My friends have it for about $24 a month. Justin, the At&t rep, said it would be $35/mo. I questioned him on it because it was higher than expected. He said that was the price. I asked about discounts. He said I would be getting a $200...

AT&T / at&t cannot correct their own incorrect billing

Since I moved and started new phone and internet services, I have been billed incorrectly every single month from AT&T. They incorrectly added someone else's account to my bill, and every month, my husband and I make multiple phone calls, waste lots of time on hold and being...

AT&T / extra charges

I checked with at&t a year ago, when I began to get everything together to open a new business. They quoted pricing for a business phone. I could get a 1 year contract (because of not knowing how successful this venture would be), rather than a 3 year contract. Then at the end of that...

AT&T / bait & switch international rates

On 3/27/08 I ordered a land line from AT&T and agreed to pay a monthly fee of $5.00 for their International Calling Plan/Long Distance Plan. The rate to call Trinidad and Tobago on this plan is .34 cents. On or around April 7th 2008 I attempted to place a long distance all and got a...

AT&T / etech

some putz from ETECH claims to be from AT&T ... and he knows I have DSL and wanted to GIVE ME faster DSL service ... I told him I am not interested he keeps talking I tell him if AT&T wants to give me something they can put it in writing ... he continue to claim he was FROM AT&T ... ...

AT&T / at&t provides the worst service ever

I am done dealing with AT&T and their horrible service. They are a scam as far as I'm concerned. We had AT&T landline and DSL service in our old house so when we moved I mistakenly thought it would be easiest to continue with them. Boy was that a huge mistake! I should have remembered...

Rogers At&t / 9 months later I'm still being billed bogus charges

I had service activated in July of 2007 when I moved into my new apartment for wireless internet & telephone connection. I moved in December 2007 and called Rogers with 2 months notice that I would need to cancel my service. I was given instruction to return the equipment that I had (a...

AT&T / at&t contract violation and overcharge

I moved to a new address last month and asked ATT to transfer my phone number to my new address. After moving, ATT claimed they had to give me a temporary number and proceeded to charge me for it and then charge me for CHANGING the temporary number to my old existing number. I'm not...

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