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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 1 7
+1 800 901 9878(Wireless GoPhone) 3 4
+1 800 288 2020(Digital TV/Internet) 27 33
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T / AT&T mail in rebate

Well i upgraded my internet service to AT&T High speed internet in May and with it i got a new router for 79.99. They told me it would have a mail in rebate for $49.99. I sent it in a day after i got my router and waited for 3months till my first call. They told me to wait an additional...

BellSouth / AT&T / Poor customer service

My name is Mary Nicki Dancy. On or around 10-27-2007, I received a two-month statement from AT&T. I called a number and had a conversation with John Scales because I knew I had paid my phone bill. John told me it appears as if when I made the September payment it never went through because...

AT&T / Attempted to change contract!

Signed up for Dish Network through AT&T over the phone after their website kept giving errors. Wife and I were looking for specific channels and was offered a package deal. The Dish deal was suppose to be $37.99 a month after a $10 discount wed receive each month for a total of 18 month...

AT&T Wireless Rebate Cards / Scam and cheating!

AT&T Wireless prints the web site on their card so that you can check your balance. Guess what - go to that site and find NOTHING - no link if it has been moved - NOTHING. It is already a BS scam and now they don't want you to know how much you have left on the card so you cannot...

AT&T Wireless / service

AT&T must have the worst service of all wireless phones. I have spoken to them, e-mailed them, etc. I have NEVER had so many dropped calls or being unable to use my phones as I have in the past year. I cannot get any satisfaction from them & it is always a canned letter or speech. I make...

AT&T / Cellphone of Deceased

My 19 year old son was killed in a car accident Feb. 20, 2007. His girlfriend of five weeks stumbled opon the accident and ID his body. He left his wallet in her car earlier that day when they broke up and she left him on side of the road. All my son had on him was a belt, watch, and...

ATT / Giving me the runaround!

I put in an order for dish network with att, it required that I have a visa or mastercard to process the installation fee. I went out and bought a debit visa and put in $64.00, well now they say my order has been canceled and when I call to confirm either they don't pick up or they...

AT&T - High Speed Internet / People need to know this story!

About several months ago I ordered internet service from At&t. I had heard from my friend that At&t had a whole list of problems, one of which was their horrid customer service. Being the trusting person that I am, I decided to give them the benefit of the doubt. The router arrived and I wa...

AT&T Wireless / The customer service at AT&T is one of the worst that I have ever experienced!

My phone has been giving me trouble since I've been with AT&T and the service is horrible. I first went into a store to "purchase" another phone. I wanted a refurb but the store clerk said I would have to go online for that. I went online and there the option to buy another phone kept...

AT&T - Rewards For Referrals / Refusing to pay getting then customers

AT&T - Rewards For Referrals www.attreferrals.com I am a disabled senior that lives in a manufactured mobile home community and the assisted manager. I have been assisting the residents with getting ATT as ISP verses what we have here as a alternative Charter Communications. We have 420...

AT&T Dsl (Sbc Yahoo) / Thinking about AT&T or SBC Yahoo DSL? Don't do it!

Here's a good one! This guy comes to our door and says he can get us DSL as fast as our cable internet plus our phone for what we were paying for our cable internet. He calls in the order for their elite service and comparable phone service to what we had. He schedules the connection...

AT&T / Billing for non-existing services!

Dropped AT&T services in favor of Verizon 1.5 years ago. Have been receiving intermittent bills from AT&T ever since. Company refuses to discontinue "service" and has fetched a collection agency (in India?) upon me. Fortunately I am a saver and not a borrower, so credit rating threats are unavailing. Never will AT&T receive another extorted cent from me!!!

AT&T Long Distance Usa / Billing practices to extort customers!

The saga began when I received my Aug 11, 2007 billing statement and I saw a $62 charge for a 9 minute call to India. I found out I did not have any of their calling plans and I was told to add which I did the $5 world calling plan and that someone would call and make the rate retroactive...

AT&T / No one would listen to me at AT&T

I got a call about 2 weeks ago from our Family Service Counselor at Sunrise Memorial Gardens. Now for everyone's information we are in the death care industry so it is very important for our main line to function properly. He told me that there was something wrong with the phone...

AT&T / This is really crappy service!

One of the things that is really annoying about AT&T a.k.a SBC a.k.a Pacific Bell etc... is that now when you bring up their web based email you have to sort though adds all over the screen. I could expect this from a free service like google but on that I am paying for and I still am forced to sort though adds. This is really crappy service.

AT&T Long Distance / They won't let me shut it off!

I called At&T to disconnect my long distance service (as my teenage stepdaughter was making many calls out-of-state- $80.35 worth in June.) I first spoke with Jack, who stated he could not disconnect this service but could block my long distance for $13. He transferred me to a young lady...

AT&T Internet Equipment Rebate / Rebates never issued - just promised

Signed up for phone and high speed internet service 01/02/07. Mailed in rebate for the modem within days. Was billed for modem on first statement. Two months later I was billed for the modem again. Contacted AT&T. Error supposedly corrected and file marked so my next statement would...

At&t & Dish Network / Free dish that is not free

I signet up for AT&T phone service, internet and free dish. The quote I was given for my total bill was $121.00 a month. However my bills are over &250.00 a month. I never received free dish. First Dish bill $167.00 dollars a month and att / dish refuses to fix the bill. My second dish...

AT&T DSL Equipment Rebate / Rebate offer is a rip off!

AT&T High Speed DSL Equipment Rebate SCAM - Holland, Mich. Back in February 2007, I signed up for AT&T's High Speed DSL in answer to a promotion you were running. The deal was that you paid up front for the equipment and you would receive a rebate in the form of a $50 cash card or...

AT&T / Switching carriers problem!

On or about April 11, I contacted AT&T long distance with a question about my bill, at which time their representative encouraged me to switch my local phone service to AT&T as well. He stated that the cost would be less than $25 per month and no mention was made of any other charge...

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