The complaint has been investigated and
resolved to the customer's satisfactionResolved Ashford University Online Degree Program — fraud-Ashford University
resolved to the customer's satisfaction
In the beginning everything seemed on the up and up. My mother had received her Masters degree via an online program at University of Phoenix and I was interested in doing this for my bachelors since my work schedule was so difficult to fit into school. We looked for an accredited school with an online program that was a little more affordable than UOP and discovered Ashford. I applied and was accepted...I applied for financial aid and had no problems...first couple of classes went smoothly and I thoroughly enjoyed it. Then the difficulties began. I was randomly dropped from a class that I was doing well in and when I tried to find out why I could get no answers. I would call and email regularly and was completely ignored. When I thrieatened to pull my money and go somewhere else they suddenly got their act together. I thought all was well. This spring they suddenly sent me a notice saying that I needed to send them documentation of my marriage to...the man my mother married in September!!! It took weeks to get that mess on their part cleared up and now they suddenly said that I don't have enough financial aid and I have been dropped from classes again...unless I send them a bunch of money!!!
I just want my transcripts and to get out!!! But I strongly believe that they need to be OUT OF BUSINESS!!!
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