America's Servicing Company [ASC] review: Bunch of crooks! Fee to pay mortgage by internet! 127

ASC is the absolute bottom of the lending bucket. Anyone who has anything positive to say about that companies business practices is either a plant or a fool.

These guys are a bunch of crooks . They are a rip off. 10 to pay my mortgage.

I also agree with all the comments about American servicing company. Our loan was sold to them about a year and half ago, and with making all of our payments on time, they have never posted them to my account until after the due date, thus charging me late fees. I will not them withdraw my payment automatically because I don`t trust them. No other company that I pay online charges fees to do this. American servicing company charges $10.00 to payonline Why?
I started research on the company and I was amazed to find the same complaints from each and every person posting.

I want to say that I have never dealt with anyone the likes of this mortgage company. In July they took it upon themselves to raise my mortgage, they went ahead and paid my homeowners for the next year, when I had been paying it for well over a year on my own. Then In December they said my escrow acct was -$2.000 and that increased my mortgage another $200.00 per month. My mortgage has now gone from $850/month to well over $1,300 and I cant handle it...They sure can get in touch with you when they need to tell you your mortgage is late but, none has the common courtesy to return a phone call...thats customer service? pretty sad ):

I too experience the late posting with ASC. My payments are past the due dates due to mail service sometimes, but still takes almost 2 weeks after mailing for the money to clear my bank. My last payment was late because I had major auto repair bills. I sent in the late fee with a note stating the next payment will be paid on the 3rd of jan. I received a call from ASC on 24 about my payment being late. I explained I'd mailed the late fees with a note stating with the payment will be made. I was informed that the late fees were not received, but the money was withdrawn from my account on the 21st of Dec. Withdrawn by the same entity that submits electronic debits from a paper check. (ASC) The last mo payment was received and electronically withdrawn, using the same description as the late payment. Yet they did not receive the late payment. Something is wrong with this company.

I did not know America's Servicing Company have a website. I am on limited disability income and the $15 fee is outrageous enough. But to charge $10 to use a website has got to be illegal.

I am willing to join any class action suits against America's Servicing Company. This is the first time I have done a search on ASC and was flat out amazed at how many 'sites' popped up. Mostly against this non-American mortgage outfit.

Thank you

How is it possible that a company responsible for handling the money for a person's most valued possession, their home, does not demonstrate the fiduciary fidelity that one would expect? Simply put: consumer beware - it is in their interest to mishandle the prompt posting of your payments! They only care about money. They could care less about your home!