American Standardamericast products!

J
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a verified customer
Verified customer

I purchased the 38" Sillouette 5 years ago. I liked that it was the large sink design. I undermounted it under a beautiful Silestone countertop. I immediately bought the web protector and sink rack for the large side. At the time the sink rack for the small side was unavailable. The sink within the first year was chipped when a pan dropped on it from about 5 inches on the small side. I'm incredibly disappointed with this product. 5 years later the finish is dull and scratched. The American Standard sink rack has created rust stains on the bottom of the sink. We use non abrasive cleansers and non scotch pad sponges to clean it trying to get a few more years out of it before we rip it out and ship it to American Standard's R&D.

I have friends with cast iron sinks that are new and 75 years old that look great. I think that the Americast product should be taken off the market. American Standard is taking a huge reputation hit with their Americast products. American Standard - don't you get it? I've called customer service as well and have gotten the same infuriating treatment.

I spend my spare time now trying to think how I could get a cast iron Kohler into the same opening without destroying my granite counter. Argh!

Responses

  • St
    Steve Walters Jul 21, 2010

    I agree I picked out what at the time I thought was one of the nicest sinks the store had. It was an American Standard Americast sink with what was supposed to have a super warranty. I took the sink back to the store today and they called the American standard people and they want me to take pictures and email them ...along with the receipt...Can you believe that???Who would keep a receipt for a sink??? What a rip off!!!

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