SUBMIT A COMPLAINT

American Home Shieldnon responsive to two leaking water heaters in attic

1
B Jul 19, 2019

1st call resulted in an air condition contractor contacting my wife over the plumbing issues reported versus instructions to contact the home owner. The work order for plumbing was canceled without notice. 2nd call committed to setting up a work order but failed to follow through and refused to provide an email of the work request. 3rd call 3 days later resulted in refusal to forward my call to a manager for account resolution and again refused to document any action on the nsubject.in the end I had to call the plumber and schedule service a week after the initial complaint ref260639692

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