American Airlinesdisability

I flew from Manchester to Philadelphia and then Philadelphia to Miami. I requested a wheelchair at time of ticket purchase. I was randomly searched at the gate in Manchester. This was after Security. I am in a wheelchair. Then I was in row 36. I did not have time to request a seat change as the flight was boarding. Then in Philly, the plane came in a non-international terminal, Gate 9. My husband and I were separated until Baggage Claim. I was in then in row 35. I asked to be moved up and was told I could go to row 30. The plane had plenty of seats up front. I am very disappointed in American and will tell my friends of my experience.

Oct 10, 2019

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